When difficult employee behavior is not addressed properly, other employeesbecome resentful, they lose respect for your organization’s leaders, and they start modeling thedifficult employee’s behavior. Employee morale decreases and your organization’s results andculture suffer. This webinar provides practical strategies for dealing with difficult people andsituations in the workplace. The strategies that are covered in this webinar should offer a path toconfidently address difficult employees before the situation gets out of hand.

Learning Objectives

Who Should Attend

Managers, supervisors, and team leaders

Topic Background

Difficult employees make the workplace miserable for everybody. Sometimes confronting themcauses more problems and sometimes ignore them sounds like a better plan. Unfortunately,dealing with difficult employees is an unavoidable part of any manager’s job, and it’s best toaddress the matter sooner rather than later.This webinar covers essential skills every supervisorand manager must know to deal difficult employees, to prevent challenging situations, and tocreate a culture of mutual respect and understanding.