Social Media Communications that Comply with FDA and FTC regulations
  • CODE : DITH-0015
  • Duration : 90 Minutes
  • Level : Intermediate
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Meredith Crabtree has over 30 years’ experience in regulated industries, ranging from Blood, Plasma, Tissue, Laboratory, Pharma, Medical Device, Cosmetics, Supplements, and Animal Health. This includes manufacturing, packaging, labelling and distribution operations. Meredith is the owner of MLKC Consulting and is a Quality Consultant specializing in product label reviews, 3rd party inspections, Consent Decree and Recall support. She also performs regulatory assessments and Quality trainings.


In today’s digital-first world, social media has revolutionized how businesses communicate and engage with their audiences. For companies in regulated industries such as pharmaceuticals, medical devices, dietary supplements, and cosmetics, social media platforms like Instagram, Facebook, Twitter, and LinkedIn offer powerful opportunities to connect with consumers, build trust, and promote products. However, these benefits come with significant responsibilities—failure to adhere to regulations set forth by the Food and Drug Administration (FDA) and the Federal Trade Commission (FTC) can lead to legal consequences, reputational damage, and financial penalties.

This webinar is designed to help participants navigate the intricate web of FDA and FTC regulations governing social media communications, ensuring that their marketing and promotional efforts are both effective and compliant. With ever-evolving regulatory expectations and increased scrutiny on digital communications, understanding and implementing compliant practices is more critical than ever.

At its core, the FDA’s role is to ensure that advertising and promotional communications for regulated products are truthful, not misleading, and include all required information, such as risk disclosures. The FTC, on the other hand, focuses on transparency, ensuring that claims made in advertising are substantiated and that material connections (such as sponsorships or endorsements) are clearly disclosed. Companies that fail to comply with these regulations risk facing warning letters, product recalls, and other enforcement actions.

Through this comprehensive training, participants will gain a solid foundation in the principles and best practices of compliant social media communications. The session will cover essential topics such as crafting accurate and balanced content, managing disclosures effectively within character-limited platforms, and ensuring compliance with influencer and endorsement guidelines. Participants will also explore the specific requirements for different types of health products, including drugs, medical devices, dietary supplements, and cosmetics.

Additionally, the webinar will provide real-world examples of compliant and non-compliant social media posts, giving attendees practical insights into what works—and what doesn’t. By analyzing case studies, participants will learn how to avoid common pitfalls and develop robust processes for monitoring and managing compliance risks in their organizations.

Key areas of focus include:

  • Understanding FDA and FTC Regulations: Participants will gain a thorough understanding of the regulatory framework governing social media communications, including the specific rules and guidelines for advertising drugs, medical devices, dietary supplements, and cosmetics.
  • Social Media Platforms and Compliance: The session will explore the unique challenges and considerations of different social media platforms, such as character limits, visual content, and platform-specific policies, and provide strategies for ensuring compliance across various channels.
  • Content Creation Guidelines: Attendees will learn how to create social media content that aligns with FDA and FTC regulations, focusing on accuracy, balance, and transparency while avoiding misleading claims
  • Disclosure Requirements: The training will address the critical importance of clear and conspicuous disclosures in social media communications, offering practical tips for integrating these disclosures effectively within limited character counts or visual formats.
  • Influencer Marketing and Endorsements: Participants will gain insights into the FTC’s guidelines for endorsements and testimonials, including the requirements for disclosing material connections between influencers and brands
  • Compliance Monitoring and Management: The webinar will emphasize the importance of establishing internal systems for monitoring social media communications, conducting periodic audits, and proactively addressing compliance risks.

By the end of this session, participants will be equipped with the tools and knowledge needed to navigate the regulatory landscape of social media communications confidently. Whether you are a marketing professional, compliance officer, social media manager, or regulatory affairs specialist, this webinar will empower you to create compliant, effective, and engaging social media strategies while minimizing risk.

Social media is a dynamic and ever-changing environment, but compliance doesn’t have to be overwhelming. This training will help organizations stay ahead of regulatory expectations, build consumer trust, and leverage social media as a powerful, compliant marketing tool. Don’t let uncertainty or lack of preparation put your company at risk—join this session and learn how to communicate with confidence, transparency, and compliance.

Areas Covered

  •   Understanding FDA and FTC Regulations:

                a. Overview of the FDA's role in regulating advertising and promotions for drugs, medical devices, dietary supplements, and cosmetics.

                b. Overview of the FTC's role in enforcing truthfulness, accuracy, and transparency in advertising, including endorsements and testimonials.

                c. Familiarization with the specific guidelines, rules, and requirements set forth by the FDA and FTC for social media communications.

  • Social Media Platforms and Guidelines:

               a. Explore various popular social media platforms (e.g., Facebook, Instagram, Twitter) and their unique considerations regarding FDA and FTC regulations.

               b. Overview of platform-specific guidelines and policies related to advertising, disclosures, endorsements, and testimonials.

               c. Understanding the implications of different content formats, such as text, images, videos, and influencer collaborations.

  • Content Creation and Compliance:

              a. Crafting social media content that aligns with FDA and FTC regulations, including appropriate language, claims, and disclaimers.

              b. Guidelines for providing accurate and balanced information without making misleading or false claims.

              c. Identifying and avoiding common pitfalls and compliance errors in social media communications.

  • Disclosures and Transparency:

              a. Understanding the importance of clear and conspicuous disclosures on social media platforms.

              b. Requirements for disclosing material connections, financial interests, and sponsorship arrangements in compliance with FTC regulations.

              c. Strategies for integrating disclosures effectively within limited character counts or visual content.

  • Monitoring and Compliance Management:

              a. Establishing internal processes and systems for ongoing monitoring and compliance management.

              b. Guidelines for conducting periodic audits and reviews of social media communications to ensure continued compliance.

              c. Dealing with potential violations, corrective actions, and best practices for mitigating compliance risks.

  • Case Studies and Interactive Discussions:

             a. Analyzing real-world examples and case studies to illustrate compliant and non-compliant social media communications.

             b. Engaging participants in interactive discussions to apply learned concepts and discuss potential compliance challenges.

             c. Q&A sessions to address specific queries and concerns about FDA and FTC regulations.

Who Should Attend    

  • Marketing and Advertising Professionals
    ○    Marketing Managers
    ○    Digital Marketing Specialists
    ○    Social Media Managers
    ○    Advertising Executives
  • Regulatory Affairs Professionals
    ○    Regulatory Affairs Specialists
    ○    Regulatory Compliance Managers
    ○    Regulatory Consultants
  • Quality Assurance (QA) and Quality Control (QC) Professionals
    ○    QA Specialists
    ○    QA Managers and Directors
    ○    QC Analysts
  • Compliance Officers
    ○    Legal Counsel
    ○    Compliance Managers
  • Social Media and Content Professionals
    ○    Social Media Specialists
    ○    Content Creators
    ○    Community Managers
    ○    Influencers
  • Health Product Brand Managers
    ○    Product Managers
    ○    Brand Managers in FDA-regulated industries
  • Corporate Leadership
    ○    CEOs, COOs, and VPs managing FDA-compliant marketing
  • Start-Up Founders and Entrepreneurs
    ○    Particularly in health products, pharmaceuticals, cosmetics, dietary supplements, and biologics

Why Should You Attend

Social media is a powerful tool for communication and marketing in today’s digital era. However, for companies in FDA-regulated industries, it also poses significant compliance challenges. With the rise of platforms like Instagram, Facebook, and Twitter, companies are under increasing scrutiny to ensure their communications meet the strict requirements of the FDA and FTC. Non-compliance can result in warning letters, financial penalties, reputational damage, or even product recalls.

This webinar provides critical insights into navigating the complexities of social media communications within the framework of FDA and FTC regulations. Attendees will learn how to craft accurate, balanced, and transparent content that avoids misleading claims and integrates disclosures effectively—even within character-limited platforms. Whether you manage marketing strategies, compliance processes, or social media accounts, this training ensures you understand the nuances of these regulatory expectations.

You will gain actionable knowledge by attending to develop compliant communication strategies, mitigate compliance risks, and protect your organization from enforcement actions. You will leave the session confident in navigating the evolving digital landscape while maintaining regulatory alignment.

Topic Background    

This training session aims to provide participants with a comprehensive understanding of how to effectively navigate social media communications while ensuring compliance with regulations set forth by the Food and Drug Administration (FDA) and the Federal Trade Commission (FTC). As social media platforms continue to play a significant role in marketing and communications, it is crucial for businesses and professionals to adhere to the guidelines and regulations imposed by these regulatory bodies. This training will provide real-world examples of compliant and non-compliant social media communications and explain some best practices that establishments should implement to ensure compliance within their own organization and about their own products.

  • $199.00



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