HR Compliance
Technical Managers: Hired for hard skills & fired for soft skills
The basics of great management are the same whether in the technical or non-technical sphere because you are dealing with human beings. The key is to develop a plan to implement all assignments by delegating the detailed tasks to technical professionals to execute using proven methodologies and keeping individuals motivated. Coaching each person to get the results you are responsible for and helping each pe..
The Americans With Disabilities Act: Reasonable Accommodations, and the Interactive Process
One of the most frequently misunderstood obligations HR has is to engage in the interactive process with an employee who requests a reasonable accommodation under the ADA. It requires an understanding of who qualifies as a qualified individual with a disability under the ADA, including whether an employee who requests a reasonable accommodation can perform the essential functions of their job. Understanding..
The Criticality of Engaging All Persons in Your Safety Program, Including Temps and Part Time
The Post-Covid job market can only be described as ‘chaotic’. An employee will walk off the job due to the slightest perceived ‘disrespect’. This is often beyond the control of a line supervisor or crew leader. Correctly configured, employee engagement must come from TOP MANAGEMENT, which is encapsulated as LEADERSHIP in the workplace. This is a very subtle and nuanced element of running any organization. T..
The Dos and Dont's of Documenting Employee Performance: What Employers Need to Know?
You’ve heard the statement, “If it’s not written down, it didn’t happen”. The human resources mantra to managers and supervisors is to "document, document, document", because disciplinary actions can often give rise to claims of discrimination, leading to high costs of litigation. But do your managers and supervisor know how, when, and what to document?Badly worded documentation and suspiciously timed admin..
The Everything You Need to Know About Labor Relations Survival Guide A-Z: Part 1
Attendees of Part 1 of this 4-part webinar series will have the opportunity to widen their skill set enough to be able to hit the ground running to meet the challenges of most labor management environments. Among the many areas to be explored will be the groundwork and guidelines for positive labor management relationships along with an examination of the roles of the Union and its representatives/Stewards,..
The Good, Bad and Ugly of PTO in 2023 (and Why you Need to Ditch PTO as a Policy)
This program will explore PTO. We will examine the benefits and detriment of PTO policies, the procedural problems that arise with application of PTO, the legal compliance issues that arise with PTO, and the alternatives to a holistic PTO policy toward employee leave. Areas Covered Definitions of PTO The benefits of PTOThe detriments of PTOThe impact of the federal laws on PTO and the compliance concerns th..
The Magic of Engagement – Putting the WOW Factor into Creating Exceptional Customer Service
Accountability, with engagement, equals profitability. When everyone gets that they are the customer/client/patient experience, no matter what their function or degree of contact with the client is, they will connect at an accelerated level that will differentiate you from your competition. What do great managers know that average managers do not when it comes to employee training, retention, and motivation..
The Manager as Coach
Managing and motivating an increasingly diverse workforce, along with a blend of virtual, hybrid and distributed teams, poses unique challenges. To meet these challenges and positively influence employee performance, today’s managers must shift from traditional management approaches to more of a coaching role. When managers provide guidance and support through coaching, teams are more high-performing, colla..
The New 80-20: Drug Testing and the Laws on Marijuana
This program will cover what you need to include for drug testing, why you need drug testing information, the significance of drug testing under SAMHSA, distinctions in testing that can emerge, and what you need to include in our handbook, as well as other critical issues in drug testing for prescriptions, interactions, and other hot testing issues. Areas CoveredGeneral understanding of the impo..
The New I9 – Mandated Requirements for Worker Verification and Authorization
In February 2020, the USCIS released its long-announced revision of the I9. Federal law requires that every employer who recruits, refers for a fee, or hires an individual for employment in the U.S. must complete Form I-9, Employment Eligibility Verification. The Form I-9 process, managed by the U.S. Citizenship and Immigration Services, will help you verify your employee's identity and employment authoriza..
The New Overtime Rules: Get Yourself and Your Workforce Ready
Overtime rules are nothing new. We know that certain employees must be paid overtime rates when working more than forty hours per week. Other workers are not subject to overtime rules. What is very possibly changing, however, is the Department of Labor’s salary basis that contributes to the delineation between these groups. Currently, exemptions for workers of overtime rates under the Fair Labor Standards A..
The New USCIS Form I-9 and Remote Verification Option: How to Properly Complete, Retain, and Purge the I-9 and Avoid Fines
On August 1, 2023, the USCIS published a Revised Form I-9, Employment Eligibility Verification, along with several rule changes. Employers were able to use the current form without penalty through the end of October, but starting on Nov. 1, 2023, the prior version of Form I-9 is obsolete and no longer valid for use.The USCIS states that “The newly updated Form I-9 contains myriad revisions to the form and i..
The Supervisor as Your Chief Retention Officer
Crisis at a small or large scale can bring about permanent changes in an organizations’ workplace. As new practices enter the work environment, remote work becomes the norm, social distancing shifts requirements, mask mandates, your frontline leaders, more than ever play an important part in retention practices.What is Retention?"The classic organization is characterized by the command-and-control style of ..
Time to Review and Update Your Employment Policies: Getting Ready for 2025
Your employment policy manual is essential for smooth operations. It should be the go-to authority for policies. Secondly, it’s critical for new hire training. As such, it should be the first place to look for legal clarification. Thirdly, you can use it to showcase your company culture.An employment policy manual is a document in an organization that contains policies and procedures with which employees ar..
Time To Update Your Employment Policies: Tips and Traps
Employment policies are important documents in any organization. Procedures that are effectively designed and written help both managers and employees increase efficiency and productivity, reduce mistakes and frustration, and save time and money by providing clear guidelines that are easy to find and follow. The policy manual should be reviewed and modified constantly as the workplace and its laws and pract..