How to Deal with Employees Who Love to Argue and Debate Everything?
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Speaker : BRENDA NECKVATAL
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When : Wednesday, September 11, 2024
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Time : 02 : 00 PM EST
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Brenda is an award-winning HR professional and is often referred to as the who helps business leaders solve their most difficult people issues, she is a specialist in crisis management, government contracting HR compliance, and mentor to women in HR working as an HR department of one.
Perseverance, integrity, and relentless optimism are just of the few of the ingredients that make up what you experience when meeting and working with Brenda.
She started as an HR sprout after a solid fourteen-year career in retail management. She enjoys helping people solve their unique problems, and human resources offered her the ability to support her co-workers in a greater capacity. Having the benefit of working for five Fortune 500 companies, she converted her experience into advising her audience to use tried and trusted best practices that help small businesses achieve their workforce goals.
In her 30-year career in human resources and business, she has consulted over 600 small businesses and C-suite leaders. She has optimized employee effectiveness and helped mitigate the high costs associated with making hasty employment-related decisions.
Brenda is a devoted volunteer in the Navy SEAL Community and is constantly finding new ways of supporting veterans of Naval Special Warfare. She dedicates 32 weeks a year working with The Honor Foundation to support the career transition of Special Forces personnel by providing them with her knowledge, insight, and creativity.
This webinar has been approved for 1.50 HR (General) recertification
credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™,
and SPHRi™ recertification through HR Certification Institute® (HRCI®).
Please make note of the activity ID number on your recertification
application form. For more information about certification or
recertification, please visit the HR Certification Institute website at
www.hrci.org
For any further assistance please contact us at support@grceducators.com
Our journey begins by building a firm understanding of conflict, exploring its various forms, numerous sources, and far-reaching impacts on the workplace environment. This initial overview provides a crucial context for understanding why conflicts occur and offers insights into how they can be proactively addressed and prevented.
Moving deeper into the heart of the matter, we introduce a series of practical, straightforward, and proven techniques for conflict resolution. These aren't your standard textbook strategies. Instead, they are hard-hitting, real-world techniques that have been tested and proven in actual workplace scenarios. These strategies come into play when traditional methods fall short, and leaders need reliable tools to steer conflict situations toward resolution.
A central focus of our webinar is the role of effective communication in conflict resolution. We emphasize the importance of mastering the art of clear, respectful, and purposeful communication. Participants will learn practical methods for active listening, providing constructive feedback, and promoting open dialogue - all essential tools for defusing tension and fostering an atmosphere conducive to resolution.
We also delve into the integral role of emotional intelligence in conflict resolution. This section provides an in-depth exploration of understanding and managing emotions - both your own and those of others involved in the conflict. It demonstrates how responding appropriately to emotional cues can prevent conflicts from escalating and is instrumental in finding mutually agreeable resolutions.
Our webinar also shines a spotlight on leadership qualities and their role in conflict situations. We examine traits like patience, empathy, objectivity, and decisiveness, showcasing how these attributes can guide leaders' responses and actions during conflicts. Participants will discover how embodying these traits not only aids in conflict resolution but also nurtures a positive, harmonious, and productive work environment.
By the end of this comprehensive webinar, "Resolve Conflicts at Work: Techniques That Work," participants will be equipped with a unique set of strategies and tactics for effective conflict management. You'll come away with a renewed understanding of how to transform conflict situations from hurdles into opportunities for growth, team cohesion, and performance improvement.
Areas Covered
- Practical strategies that work
- Improve communication
- Understanding the role emotional intelligence plays in conflict
- Leadership development
- Future conflict prevention
- Efficient use of YOUR time
- Positive organizational impact
- Transformation of perspective
Overall, this webinar is an essential session for anyone looking to improve their conflict resolution skills, enhance their leadership qualities, and contribute positively to their work environment. Attend "Resolve Conflicts at Work: Techniques That Work" and equip yourself with the skills to navigate the challenging landscapes of workplace conflicts effectively.
Who Should Attend
Human Resources Managers, Team Leaders, Project Managers, Department Heads, Chief Executive Officers, Operations Managers, General Managers, Business Owners / Entrepreneurs, Sales Managers, Marketing Directors, Customer Service Managers, Administrative Supervisors, Executive Directors, Chief Operations Officers, Organizational Development Specialists, Talent Development Managers, Chief People Officers, Employee Relations Managers, Performance Managers, Training and Development Managers
Why Should You Attend
By the end of this comprehensive webinar, participants will be equipped with a unique set of strategies and tactics for effective conflict management. You'll come away with a renewed understanding of how to transform conflict situations from hurdles into opportunities for growth, team cohesion, and performance improvement.
Topic Background
In today's dynamic and sometimes challenging business environment, leaders often encounter conflict situations where they feel stuck, lacking fresh ideas, or clarity on how to manage disputes effectively. This webinar has been carefully curated to fill that void. It goes the extra mile, not just defining what conflicts are but providing a roadmap on how to respond proactively and effectively when these challenges arise.
This value-packed, one-hour session is designed to be an invaluable investment of your time, promising lasting benefits that will reverberate throughout your organization. The acquired knowledge and skills will serve as a guidepost, fostering confidence and competence in navigating all types of workplace conflicts. With these practical, tested, and proven techniques at your disposal, you'll be well-equipped to handle and resolve conflicts, fostering a more positive and productive work environment.
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$160.00
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