Communication Skills for Leaders – Communication and Leadership
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Speaker : ROBERT SHANNON
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When : Thursday, January 09, 2025
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Time : 01 : 00 PM EST
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Bob is the founder of Assured Performance 360, an organizational development consultant firm specializing in developing high-performance culture. Assured Performance 360 works with all industries specializing in high-consequence industries where the loss of life and high-value infrastructure are a constant concern.
Bob is a certified 360 Solutions partner and a graduate of the Los Angeles Fire Department Leadership Academy and National Fire Academy Leadership programs.
Bob founded the Las Vegas Fire and Rescue Leadership Academy in 2016 before his retirement in 2017.
In today’s business world, being able to communicate well is not just an asset, but a fundamental requirement for leaders at all levels. Effective communication enables leaders to build trust, foster collaboration, and drive performance. However, it's a skill that requires ongoing effort, refinement, and practice.
Communication is more than just speaking; it’s about creating connections and building mutual understanding, which can sometimes be challenging. That’s why taking the time to sharpen your communication abilities is critical, and the payoff can be significant for both you and your organization.
Communication is often seen as a simple act of sending a message from one person to another, but it is much more complex. It is a multi-faceted process that requires both precision and emotional intelligence.
Effective leaders understand that communication is not just about delivering information; it's about ensuring that the message is received, understood, and acted upon. Communication is dynamic and ongoing—it involves listening as much as speaking, and it encompasses far more than just the words we use.
The Process of Communication is the act of sending, giving, or exchanging ideas, information, or signals. Earlier models of communication were seen as linear and simple. These linear models focused on three core elements:
- Sender – The person who initiates the message.
- Receiver/Listener – The person who is intended to receive and interpret the message.
- Message – The information or idea that is being communicated. This linear perspective viewed communication as a one-way street, with a clear sender and receiver. However, modern communication theories have expanded this concept, recognizing that communication is far more complex and interactive. Today’s models include additional elements:
- Channel/Medium – The method or platform through which the message is communicated (e.g., face-to-face conversation, email, phone call).
- Feedback – The response from the receiver that helps the sender gauge whether the message was understood or needs clarification.
- Environment – The physical and emotional context in which communication occurs, which can significantly affect how messages are sent and received.
- Noise or Filters – Any external or internal distractions, biases, or barriers that can distort or block the communication process.
Understanding these seven elements of communication is key to becoming a more effective communicator. Leaders who can navigate these components skillfully will be able to create more meaningful connections with their teams, peers, and clients.
In this webinar, we will also explore the four common reasons we communicate:
- To Inform – Sharing knowledge, updates, or instructions.
- To Influence – Persuading others or motivating them to take action.
- To Relate – Building relationships, trust, and rapport.
- To Express – Sharing thoughts, feelings, or opinions.
Most leaders tend to operate at the middle levels, but true leadership communication involves moving towards higher levels of sharing and connection. In this webinar, we will explore how you can communicate more effectively at every level, particularly when conveying ideas, giving feedback, and inspiring others.
Key Takeaways:
- Understand the seven elements of communication and how to manage them effectively.
- Techniques for improving verbal interactions, including nonverbal communication and listening.
- How to offer constructive feedback and receive it with openness.
- Strategies for running efficient, engaging, and productive meetings.
- How to be concise and impactful when speaking to an audience.
- Ensuring your message resonates with your team and aligns with organizational goals.
- Join us to unlock the full potential of your communication skills and take a vital step toward becoming a more effective leader.
Areas Covered
- Communication and Leadership
- Giving and Receiving Feedback
- Make Meetings Work
- Clear and Concise Presentations
- Communicating Value
Who Should Attend
All HR professionals, organizational Supervisors, Managers, Directors and C-suite executives.
Why Should You Attend
Communication is the cornerstone of effective leadership, yet it’s consistently cited as one of the top reasons employees leave their teams—or worse, the organization altogether. Research shows that when communication breaks down, it’s often due to the actions (or inactions) of supervisors, managers, directors, and C-suite executives. Poor communication damages team cohesion, but also erodes trust, weakens performance, and fosters disengagement.
Despite these clear consequences, many leaders resist attending communication development workshops. They may feel overconfident in their current abilities or fear that participating in training implies they don’t possess the skills they should. Others shy away from the potential embarrassment of sitting alongside their teams in a learning environment.
The truth is that even the most seasoned leaders can improve their communication skills. Being an effective leader means continuously refining your ability to connect with others and ensure that your message is clear and impactful.
"Communication Skills for Leaders"-You’ll learn how to:
- Strengthen your leadership by developing a more intentional communication style.
- Master the art of feedback, an essential skill for building trust and fostering growth.
- Make Meetings Work, ensuring that every interaction is productive, engaging, and outcome-focused.
- Deliver Presentations that inspire, inform, and motivate your audience.
- Communicating Value – the secret to your success. You don’t want to miss this one!
Invest in your leadership growth by joining us for this critical session—because leadership is communication and mastering it will set you apart.
Topic Background
As the workforce and customer base continue to change and evolve in both public and private sectors, in small and medium-sized companies, and in corporate and entrepreneurial environments, there is an
the ever-growing need for effective communication.
Creating an organization where communication is truly valued is more than just a good idea; it's good business.
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$160.00
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