HR Compliance
Creating Civility in the Workforce – Whatever Happened to Respect?
Don’t let anyone get comfortable by disrespecting you, your work skills, your ethnic background, your soft skills in leadership and communication, your department, or your work team. Uncivil and disrespectful behavior, when left unchecked, becomes the culture of being rude, indifferent and uncaring. This generates gossip and rumors. Gossip is someone trying to level the playing field by taking away what som..
Creating Highly Effective Teams – Recognizing And Correcting Dysfunction
One of the primary responsibilities of leaders in any industry is to develop and foster the cohesiveness of teamwork. Though simple in concept, it is probably the greatest challenge a leader faces. In order to meet this challenge, we must recognize the causes of team dysfunction and then develop strategies to address the problems. Moreover, leaders need to be able to effectively and impactfully communicate ..
Creative Ways to Boost Employee Morale and Engagement
Employee morale is more important than you may think because it has a direct impact on productivity and profitability. When employee morale is high, employees are happier, more engaged and the quality of work produced increases significantly which allow companies to be more profitable. When morale is low there is a ripple effect and the result is a less productive work environment with higher levels of stre..
Customer Service Excellence: Building Service Champions in Your Company
All planes are the same in the air. It is the people, primarily the front line, who interact with the passengers, which make the real difference. The way we think about service has changed. Who is responsible for service, how we achieve it and what service means are all being redefined. Leaders now recognize that responsibility for service does not reside in just the customer service department. It resides ..
Dealing with COVID-19 as an Employer: How to Manage in Crisis
This program will explore the impact of the virus both at work and for individuals. We will explore the laws created in response to COVID-19, the laws that apply to any pandemic or illness, laws applicable to layoffs and furloughs, policy considerations and other best practices. We will discuss what employers need to do to maintain a safe and functional environment. Our program also will dispel the myths, d..
Dealing with Difficult People
According to Deepak Chopra and Kabir Sehgal in a post for CNBC, one way to deal with difficult people is to not take what they say personally. If you do then you both get defensive and the situation escalates.This session shows you how to deal with the event, the situation, not the person. Position yourself as a cooperator, not a competitor, working together, not against each other. Gain some quick tips and..
Dealing with Employee Leave Abuse
Suppose one or more of your employees has taken a leave of absence, and your company or department is buckling under the added stress - and you suspect that one or more of those employees may be taking advantage, and may not really be in need of family or medical leave – or may even not be entitled to it. What if one or more of your employees ask for intermittent leave? Administration of continuous leave ca..
Dealing with the new overtime changes in the FLSA
The US Department of Labor has changed the salary level that an employee must earn in order to be considered exempt from being paid overtime. Although this was effective on January 1, 2020, if companies have not made this change they are accruing potential penalties until such time as the change is made and employees are correctly classified. If an employee is not eligible to be considered exempt then every..
Demystify Excel and Harness the Power Within
Excel spreadsheets have really become essential in the workplace. They are used for many purposes, from budgets to forecasts, from financial spreadsheets, to even more scientific purposes and everything in between. But, all spreadsheets require formulas and functions. Formulas are mathematical equations in Excel, and functions are built-in formulas. Building formulas is a crucial skill in Excel, one that ha..
Detecting and Preventing Accounts Payable Fraud
Accounts Payable (AP) is the one business function that, in many organizations, is more vulnerable to fraud than any other. That is because all funds that flow out of the organization must first pass through AP. And over time, dishonest insiders and vendors have created newer and craftier methods of stealing from organizations by exploiting control weaknesses in the AP function.Result: It is more important ..
Developing an Effective Onboarding Program: The Key to New Hire Retention
Having a strategic onboarding plan in place can dramatically impact your business. Investing in an onboarding process will help reduce turnover and increase new hire effectiveness. An onboarding program isn’t just or more than a routine checklist; it should be a comprehensive process that makes the new employee, as well as the company, confident they made the right choice and confident they can succeed in t..
Developing Trust and Respect In the Workplace, Without Respect Work Environments Breakdown
Respect in the workplace is not just a good idea, but good for a company’s bottom line. Rude and disrespectful behaviors can create a dysfunctional workplace that pits people against each other, halts civil communications and destroys teamwork. Company culture becomes one of resentment and mistrust. When people can’t work together toward a common goal, the entire company suffers. If bad behaviors like these..
Diversity & Inclusion Excellence Through Social Intelligence
For you to achieve outstanding diversity & inclusion results requires strong social intelligence, the ability to evaluate and influence other people’s social interactions. Our evolutionary background has resulted in unconscious bias and other problematic mental patterns (called cognitive biases) that lead to tribal behaviors, undermining D&I initiatives. To deal with tribalism, pioneering organizati..
Diversity & Inclusion Strategy: A Necessary Workplace Survival Tactic
What do we mean when we think about – Diversity? Inclusion? Is it referring only to race, disability, and gender? Diversity and inclusion strategies have expanded to include the differences among us in the way we do our work, how we think, as well as where we work in the organization. This webinar will discuss the forms diversity and inclusion take within our workplaces, and how that translates into the cri..
Diversity and Inclusion
Diversity and inclusion are hot topics in organizational design and development but are often misunderstood. This course will guide participants through the basic tenants of diversity and inclusion in practice.We will discuss the difference between diversity and inclusion, the differences in inequality and equity, conscience and unconscience bias, and areas of potential growth. Participants will leave with ..