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Beware Employee Embezzlement & Internal Fraud
This webinar examines the scope and nature of employee dishonesty and explains the risks to employers and organizations of all types. It goes on to deal with the practical aspects of prevention and response to victimization, as well as balancing the need to assure that corrective and deterrent programs and policies do not unduly interfere with normal operations and opportunities and do not generate other ma..
Building a Culture of Respect in the Workplace
Building a respectful workplace is essential for your organization to grow and flourish. In a respectful workplace, all people have the right to be treated with dignity and respect. But respect goes far beyond legally defined protected rights. Employees feel valued by their employers. Productivity is high, conflict is low and business interests thrive. Even in difficult times such as terminations or discipl..
Capital Gains and Loses
This webinar will do a quick in-depth deep dive into capital gains. We will look at what they are, how do they come up, and how taxpayers can take advantage of the tax code to lessen their impact. We will start up by defining what is a capital asset. This is usually an easy question, but it can be difficult when we look at things like partnership interests and disposition of partnership interest. We will th..
Effective Inventory Management
Inventory management is one of the key pillars of a successful business. While this statement would seem to go without saying, in real life effective inventory management is a very difficult objective because of all of the moving parts. Simply put, a robust and collaborative extended supply chain is required to meet the changing demands of this marketplace.Effective inventory management requires that global..
Emotional Intelligence (EQ): It's More Important For Success Than Your IQ!
Emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough, and are held in the highest regard by their bosse..
Employee Classification - Exempt or Non-exempt
The misclassification of employees has been a hot topic with the IRS and the Wage and Hour Department (DOL) for years. Efforts to identify and audit employers who deny proper minimum wage and overtime protections due to the misclassification of workers as minimum wage and overtime exempt have been greatly increased. The Questionable Employment Tax Practices Initiative (QETP) is a little-known program that c..
Employee Recognition And Rewards To Help Improve Organization Performance
An engaged workforce is a major competitive advantage for any business. It is clear that engaged workers work harder, produce more, generate greater profits, have more satisfied customers, have fewer attendance issues, and are better in almost every regard. Yet about two-thirds of employees are NOT engaged. That is a problem and an opportunity. Simply put, employee engagement is the extent to which employee..
Employer Policies from Documentation through Retention - Best Practices in 2019
One-hour webinar covering employer requirements when it comes to documentation for the workforce. We will highlight several of the larger employment regulations that result in the most impact on employers: FLSA, Equal Employment, OSHA, and best practices regarding performance and other documentation regarding employees.Areas CoveredRegulatory requirements for documenting and retaining employmentDeep dive of..
Excel: Managing List-Based Data
If you think that Excel is all about working with numbers, then think again. More and more people are turning to Excel to help them to manage list-based data. Whether it's lists of employees, lists of equipment, lists of training courses, or anything else, Excel contains a whole array of features designed to help you to manage your list-based data.Areas CoveredSorting a list of items into alphabetical, nume..
Getting to Gross
In this webinar, attendees will learn the difference between regular pay, gross pay, and taxable gross, all of which may be different numbers! This can prepare the payroll team to respond to questions from employees who don’t understand their paychecks. We’ll discuss these questions: Do you know if any of your benefit plans are pretax? If you are in multiple states, are you aware of how each state regards S..
Handling Difficult Customer Behaviours
Dealing with difficult customers can be stressful, anxiety-ridden and can have an adverse effect your entire day, week, year! When we lack the proper tools to overcome difficult customer behavior, it can negatively impact our bottom line not to mention our professional and personal lives. In this course, you will be provided with the tools to handle difficult customer challenges with skill and ease.Learning..
Heat Stress Prevention Avoidance and Control Measures
Heat stress is a real problem all over the globe. Just ask the guys making mud bricks in Bangalore. Dealing with high heat is becoming an increasing challenge since heat waves and periods of elevated temps are becoming more frequent and prolonged. Science and human factors engineering, also called Ergonomics, has long studied the issue and a body of conventional wisdom has established the basic working para..
HIPAA Audits – an Insiders Perspective
I will be speaking to real life audits conducted by the Federal government for Phase 2 and beyond (I’ve been on both sides of these audits) what your highest risks are for being fined (some of the risk factors may surprise you). It seems almost daily I am receiving calls from nervous practice managers and compliance officers all over the USA regarding a HIPAA audit letter or call they have received. This le..
HIPAA training for the Compliance Officer
This webinar will be addressing how practice/business managers (or compliance offers) need to get their HIPAA house in order before the imminent audits occur. It will also address major changes under the Omnibus Rule and any other applicable updates for 2018. Areas also covered will be texting, email, encryption, medical messaging, voice data and risk factors as they relate to IT. The primary goal is to ens..
HIPAA vs SAMHSA (42 CFR Part 2)
This lesson will be addressing how practice/business managers (or compliance offers) need to ensure their organization is complying with the Federal Substance Abuse and Mental Health Administration (SAMHSA) regulations (42 CFR Part 2) and how this differs from the HIPAA (Health Insurance Portability and Accountability Act) Privacy and Security Regulations. Both regulations carry significant civil and even c..