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LGBTQ Inclusion in Health IT and Patient Intake
Many in the healthcare field want to better serve lesbian, gay, bisexual, transgender, and queer (LGBTQ) patients, but do not know where to begin or hit roadblocks early on in the process. It is important to have a basic understanding of who your LGBTQ patients are, what kind of health challenges they might face, and what the most relevant information you need from them includes. This involves everything fr..
Make Outlook a Partner in Productivity
Are you one of those people who regularly sign up for time management seminars but you still can’t get a handle on all your projects and tasks? Then sign up for this webinar and get real help, not theory.Effective time management demands that you understand time management principles AND have a tool to implement those principles, this webinar combines both. You are given fundamental time management principl..
Making An Ethics Policy
The increased focus on ethics for businesses and organizations of all types, even including government, is not only a socially commendable development but importantly has legal implications for liability for potential claims against them, their directors, officers, and managers. Having an Ethics Policy is thus not only socially responsible but internally wise.WHY?The law views ethics and agency as the twin ..
Management, Legal and Contractual Perspectives of Managing Remote/Virtual and Telecommuter Workers
More and more organizations are “going virtual,” whether it is an employee who telecommutes, a team of workers in another country, or simply an employee who extends her or his workday by checking e-mail or downloading a document from Dropbox that connects to their phone, iPad, or home computer. Approximately 80% of U. S. workers continue to do business remotely after normal work hours. More and more organiz..
Managers Should Consider “Vicarious Liability”, When Conducting Disciplinary Actions!
How many times have managers/supervisors made decisions you as a business owner or company leadership wished they didn’t? The law is clear on what behaviors from managers are a risk of “Vicarious Liability”. This term has many implications for employers, employees, and managers. In fact, the Equal Employment Opportunity Commission (EEOC) has included managers who employees allege harassed them on any of the..
Managing & Minimizing Chaos in the Workplace
This course will provide participants an opportunity to learn how the workplace has changed and what has caused the changes. In this session, we will take a journey from how the workplace used to be to how it is today. We will uncover the different strengths of each generation and begin to see their work expectations through their lenses. We will also learn what causes chaos in the workplace, what the leade..
Managing Construction Disputes Intelligently
Construction projects are a fertile breeding ground for claims – unless everything on the project proceeds exactly as planned. To avoid all claims there must be no changes, no delays, no shortage of qualified craft labor, no late delivery of equipment and materials, no bad weather, etc. It is highly unlikely that anyone has ever seen this project in history. Even the pyramids in Egypt had changes, delays an..
Managing Difficult Employees and Tough Situations
When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modeling the difficult employee’s behavior. Employee morale decreases and your organization’s results and culture suffer. This webinar provides practical strategies for dealing with difficult people and situations in the workplace. The strategies tha..
Managing Medical Leave in California: What’s the difference between FMLA, CFRA and PDL
This webinar will discuss the Family Medical Leave Act (FMLA) and distinguish the important differences between it and the California Family Rights Act (CFRA) and Pregnancy Disability Leave. It is vital that employers who conduct business in California or have employees in California be aware of the important differences, which can result in heavy fines for non-compliance for the employer.Learning Objective..
Managing Poor Performance
Every manager complains about their employees’ performance problems at some point in their career. Over the years, I’ve come to look at the challenge of problem performance a little differently. What I have come to accept is poor performance takes two players; the manager and the employee. And while it is always easier to focus our attention on the latter we must look at our own contributions to the perform..
Managing the Remote Workforce During COVID-19: Policies, Procedures, and Practices
Employers and employees are experiencing one of the biggest challenges in history in how people work. Some have never worked from home—some with spouses, kids, and pets at their desks – assuming they even have a desk at home. Many managers have never managed employees who work from home. The new situation is stressful and maybe all-consuming.How should remote teams communicate? How often? How do they have a..
Managing Through Chaos: Tools, Tips and Techniques to Set Priorities and Make Effective Decisions Under Pressure
This highly interactive Webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions - even under pressure - to earn buy-in from bosses, coworkers, and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world c..
Managing Workplace Conflict
What impact does dysfunctional conflict have on your workplace? High tensions, stress, and anxiety? Reduced effectiveness, productivity, and quality? Increased absenteeism, turnover, hostility, and possibly violence? Is conflict displayed as outward aggression and dominance or are their issues with conflict avoidance where important issues are unresolved?The dysfunctional conflict has destructive consequenc..
Mastering Coaching and Mentoring for Outstanding Job Performance
Empower your employees to become more productive, effective, and committed team members!In today’s tough business environment, your organization can’t afford anything less than outstanding performance. Are you prepared to get the best from your team? Keep your team members’ productivity up to par—and show them how to do the best job they can? You’ll learn a step-by-step approach to effective coaching and su..
Maximize the Return on Your Hiring Investment: How to Welcome, Engage, and Retain New Employees with Your Onboarding Strategy in 2020
Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success. NEO is not a one-day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment..