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Hard PM Conversations – How to Strategically Manage Conflicts
Conflict happens. It is inevitable. It is going to happen whenever you have diverse people with different backgrounds, expectations, or views. If ignored or handled badly, conflict can devastate a client relationship or project team. If handled early and effectively, relationships and workplace culture will be enriched. This makes conflict management critical it takes skill to effectively avoid arguments, c..
Having Courageous Conversations
In this webinar, we’ll start by looking at the situations that most challenge attendees are having courageous conversations. We will then look at the role emotional intelligence plays in handling these types of conversations. Other topics covered include:Areas CoveredPrinciples for delivering tough messages Principles for receiving tough messagesGuidelines for where to have tough conversations A four-part s..
Hazard Communication
It is necessary to ensure that the hazards of all chemicals produced or imported are transmitted to employers and employees. The transmittal of information is to be accomplished by means of comprehensive hazard communication programs, which are to include container labeling and other forms of warning, safety data sheets, and employee training. This occupational safety and health standard is intended to addr..
Healthy Conflicts - How to Respectfully and Successfully Handle Disagreements?
Conflict isn’t something that is bad, signals weakness or will inevitably end badly. On the contrary conflict is an opportunity to clear the air, express our differences, address our disagreements and find a path forward. If ignored or handled badly, conflict can devastate a colleague or client relationship or a team. If handled early and effectively, relationships and workplace culture will be enriched. Th..
How Leaders Improve Workplace Results: Do you have a Gap in Delegation and Accountability?
Are the people you delegate to missing deadlines? Do the people you delegate to fail to take responsibility? Are there no consequences if the task is not completed satisfactorily? If you have experienced any of these behaviors, sign up for this webinar and learn how to delegate with clarity, give responsibility plus authority and hold people accountable. Done correctly, delegating can be the man..
How Strategic Recognition Can Save Your Culture
Research shows that recognition boosts engagement and strengthens the connections needed to build and maintain a high-performing, inclusive workplace. Strategic recognition occurs when recognition is fully embedded in how leaders and teams live, model, and “do” recognition every day on the job. Creating an environment where employees feel valued and appreciated goes beyond simple “one and done" recognition ..
How to be a Strategic Leader in 2023 : Planning and Decision Making in Today’s Environment
It's easy to become a victim of the "To-Do" list, crisis management, and reacting to the latest fire. Unfortunately, that approach seldom leads to sustainable success. Focus on driving your daily action through the power of your vision and mission, plan strategically, and focus on results to get the progress your organization demands. Plan for Success strategicallyTurn vision and mission into reality Engage..
How to be an authentic leader?
Authentic leadership goes beyond traditional leadership models; it's about leading from the heart, staying true to your values, and inspiring others through genuine connections. In this enlightening webinar, we will explore the core principles and practices of authentic leadership, equipping you with actionable strategies to become a more authentic and impactful leader.Key topics covered include:Understandi..
How To Become An Emotional Intelligent Business Leader-What Are The Skills Needed
Emotional intelligence is a general set of skills that can be applied to anyone and any environment. It has been shown that Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others, and build effective relation..
How to Build Emotional Intelligence and Become a Better Leader
Psychologist Daniel Goleman defines emotional intelligence as, “Our capacity to be aware of, to control, and to express emotions”. Emotional intelligence is important in the workplace as it helps build trust, improve communication, increase accountability, and resolve conflicts. Under Daniel Goleman’s model of emotional intelligence, there are four domains: self-awareness, self-management, social awareness,..
How to Create Psychological Safety to Boost Team Effectiveness – A Practical Approach
In today's rapidly evolving workplace landscape, success hinges not only on the skills and competencies of individual team members but also on the collective effectiveness of the team as a whole. Central to this effectiveness is the concept of psychological safety – a dynamic that profoundly influences team cohesion, communication, and innovation. Join us for an in-depth exploration of "How to Create Psycho..
How to Deal With Difficult People
Are you or your colleagues plagued with different types of resistant, challenging, uncooperative, unpredictable difficult people? Would you like better understanding and solutions for their or your difficult people problems? This session will introduce you to new aspects of dealing with difficult people that you or they may not have seen before. It will energize new strategies and tactics for dealing with t..
How to Exit Fight and Flight Mode
Have you ever been in a situation where a client started shouting at the staff? It could have been at a restaurant, at a car dealership or even at a doctor's office. When people "lose' it in the real world, we label them as unprofessional.We are less willing to do business with them, work for them, or invest in their business. When your buttons get pushed for too long, it might trigger you to start fighting..
How to Focus Your Sales Message From the Buyers Perspective
Two of the biggest complaints buyers have about sellers: You don’t understand my business and You don’t listen. By just shifting your perspective ever-so-slightly to think more from your buyers’ shoes can make a powerful impact. When you adopt the mindset that you are there as an “inside” consultant to help your prospect, your new sales funnel will bear higher conversion rates that result in more closed-won..
How to Give Corrective Feedback: The C.A.R.E. Model – Eliminating Negative Behavior by Focusing on Accountability?
We are all familiar with the “Sandwich” model of giving negative feedback – slice of something positive, then the constructive criticism/negative feedback, followed by a slice of something positive. There is so much more to being effective than this one idea. Register and collect them all. As a bonus, don’t miss out on receiving the 3 self-tests that guarantee you the skills to empower, engage and ins..