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Added Value Negotiating: Building Balanced Deals
As a training topic, negotiation skills often create anxiety for the participants. If they have experienced a typical “I Win-You Lose” negotiation seminar, then those feelings are usually based on not wanting to have to do battle with a fellow participant just to learn or improve negotiation skills.The five-step Added Value Negotiating (AVN) method presented in this webinar is about the mutual search for va..
Basic Workers Compensation Claim Management Investigation and Reporting ‘Best Practices’
Workers Compensation insurance basically is set up to pay for an injured worker's medical treatment and lost wages. This sounds relatively simple, but the details can quickly become overwhelming to a person unfamiliar or new to the process. Unless you are prepared and know what to expect. The key players are identified in our discussion. Key activities and steps to have in place BEFORE a claim occurs are al..
Best Practices for NEW Managers
Unfortunately, being good at your job doesn’t guarantee that you will be a good leader or manager. Yes, you were good enough to get promoted but being a manager has challenges you never dealt with when you were an employee. The transition to management isn’t just a promotion and a pay raise—it’s a shift into a new type of role that requires new skill sets and you are bound to trip up along the way when you ..
Building an Accountable Organization
This session is designed to help you understand how to build an organization of accountability that stays focused on results within a team environment. Upon completion of this course, you will be able to understand how accountability benefits your organization and know how to build a culture of team members who hold each other accountable. You will also be able to understand how to build in results focused ..
Diverse Thinkers, Inclusive Solutions: Building a Neuro-Inclusive Workplace
Diverse Thinkers, Inclusive Solutions: Building a Neuro-Inclusive Workplace offers a comprehensive guide to understanding neurodiversity and creating an environment where all employees can thrive, regardless of how their brains work. Led by Natasha M. Nurse, Esq., a neurodivergent DEI advocate and expert, this session will delve into the significance of neuro-inclusion and provide actionable strategies for ..
Elements of Effectively Coaching Employees
Coaching is a process of helping another individual realize their inner potential, delivering fulfilment to both the individual and the related organization. Coaching in the workplace typically focuses on an improvement in individual performance against key performance indicators or job expectations but can also focus on career development and employee growth. Unfortunately, coaching is the part of a manage..
Employees From Hell: How To Turn Them Around Or Turn Them Out
It has been said that people are your greatest resource – and it’s true. Great organizations are made up of great people. It is also true, however, that:One non-performer can lower the standards of performance for everyoneOne bad actor can affect the morale of those around himOne disruptive character can make life miserable for those who work with her and especially for youWho takes up more of your time..
Explore What's New in Ms Office 365’s - Excel 2016/2019
When you have Office365, you automatically get the newest version of Excel. If you are upgrading from Excel 2010 or even an earlier version, then you will see many new changes. The menus have changed, there are new functions, etc. It can be very confusing. This webinar will make the transition seamless and easy. You will see how the menus have changed, the new functions, and the new features.Learning Object..
Fact-Based/Evidence-Based Decision-Making
The evidence-based decision-making process is a step-by-step (Systematic) process allowing professionals to solve problems by weighing evidence (facts), examining alternatives, and arrive at the correct (effective) decision. Fact-based decision-making Webinar will cover the basics of scientific problem-solving, knowing what decision(s) should be made. In anything we do, the main objective is “effectiveness”..
Harassment, Bullying and Discrimination in the Workplace
It covers all aspects of harassment, abusive behaviour, bullying and discrimination in the workplace. There are many examples of subtle abuses as well as discussion about the more obvious ones. Today’s climate, thanks in part to the #Me-too movement will also be discussed. Participants will learn about Quid Pro Quo and the meaning of hostile work environment. We will bust some common myths and offer remedie..
How ISO/IEC 27001 Can Help Achieve GDPR Compliance & Reduce Data Breach Risks
Organizational IT usage categorization can be either support transaction processing or decision-making. Transaction-based information systems process data for routine business activities, whereas a decision-based information system commonly advises managers and professionals in non-routine judgments. Accordingly, information systems represent an architectural component that collects data, processes transact..
How To Build An Insanely Positive and Productive Workplace Culture a Webinar for Managers, Supervisors and Team Leaders
Year after year, companies like Marriott, USAA, and Wegmans Markets are listed in Fortune Magazine’s 100 Best Companies To Work For. How do they do it? It’s more than offering high salaries, onsite health centers, and gourmet cafeterias. It’s enlightened people management that creates a culture where people want to do their best and never leave.In this session, Larry Johnson will share the secrets of some o..
How to Create Team Spirit When Mainly Working Virtually
There are many virtual communication tools. What’s the difference between using phone or using one of the many video conferencing tools? What features should you learn to use so you can increase team spirit, motivation? How can you get the team members to eagerly await the sessions rather than dread them?In this program, we will address the benefits and detriments of virtual team interactions and many engag..
How To Disagree and Get Great Results
Developed by renowned trainer and speaker, Larry Johnson, How To Disagree and Get Great Results is a no-nonsense, webinar that will give you the skills to resolve conflict positively so that results are achieved and relationships are left unbroken. You will learn how to:Resolve differences with customers, co-workers - even your boss and still maintain positive relationships with themKeep disagreements from ..
How To Thrive and Survive During Times Of Change
Nothing is so predictable as change - and change is painful, sometimes devastating. Those who survive major changes are those who keep their spirits up and never stop looking for new ways to perform more efficiently, market more effectively and apply more creativity to their real estate practice. Drawing on well-documented research and 22 years of investigation and consulting experience with some of the wor..