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Strengthening Maturity and Right Behavior Harmlessly
Challenged by poor behavior in others, at work, at home, in school, or in society? Tired of harshness AND permissiveness as the only conventional choices in reaction to it? Consider: What do I do, think, and say when people annoy and irritate me, anger and provoke me, shock and hurt me, cause me to worry or pity them, or insult and invalidate me? Am looking for ways to gain cooperation with adults and child..
Emotional Intelligence Unlocked: Seven Steps to Personal and Professional Growth
This Webinar, "Emotional Intelligence Unlocked: Seven Steps to Personal and Professional Growth," offers a comprehensive journey into developing emotional intelligence (EI), a crucial skill set for navigating today's complex interpersonal landscapes. Over the course of this session, participants will be guided through a series of structured steps designed to enhance their understanding and application of em..
If Actions Speak Louder Than Words, What Is Your Team Really Saying?
We will show you how to tap into the “underlying conversation” you have when you are communicating with everyone. You will see why it is so easy to make assumptions and get disappointed. You will discover how to get on the same page with your employees so trust will build on your team! You will also have simple and profound tools to “walk your talk” and earn respect as a leader.With over three decades of pa..
Mindful Communication
The Mindful Communication program is a mind/body training which focuses on listening and responding to the three mini conversations that are present within each verbal transaction: The first conversation is the one you have with yourself when reacting to what the other person says. To minimize this tendency, participants will learn how to shift from the chatter of the mind into the mind/body, so they ..
Harassment, Bullying, Gossip, Confrontational and Disruptive Behaviour: A Manager’s Guide on How to Detox and Neutralize a Negative Workplace
Bad attitudes, jealousy and disruptive behaviour will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity and could even lead to being featured in the media for all the wrong reasons. You can’t afford to let toxic behaviour infect a department. While managers may be tempted to ignore it or give in, the wrong thing to do, and tolerating it by anyone is not to be considered. Thi..
Moving Your IT GRC Program into the New Normal
ISO 27001 describes how to manage information security in a company. According to its documentation, ISO 27001 was developed to "Provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an information security management system". By applying ISO 2700l and ISO 27002 standards effectively in your organization you can ensure a robust security for your organiza..
The Power of Journaling
Journaling is more than a mere habit of putting pen to paper or typing thoughts into a digital interface; it is a profound practice that fosters self-reflection, emotional clarity, and personal growth. At its essence, journaling serves as a sanctuary for our innermost thoughts, feelings, and experiences, providing a canvas where we can explore, understand, and navigate the complexities of our lives.The prim..
Fostering Extraordinary Client Engagement in the Workplace
Discover the art and science of fostering extraordinary client engagement in the workplace with this inspiring talk. Join us as we explore innovative strategies and best practices for building meaningful connections with clients that go beyond the transactional. In this session, we'll delve into the importance of empathy, active listening, and personalized communication in creating memorable client experien..
How to Turn Client Feedback into Your Secret Weapon?
Client feedback is a goldmine of information that, when used effectively, can lead to significant business improvements and stronger client relationships. In this session, Zani Barrish will guide you through the process of mastering the customer-feedback loop. You will discover how to collect, analyze, and act on feedback to drive innovation and business growth. By turning client feedback into your secret w..
Engage And Energise Your Team
In today's fast-evolving business landscape, leaders face the challenge of maintaining a workforce that is not only productive but also deeply engaged and committed. This webinar is crafted for leaders who recognize the urgency of revitalizing their team dynamics to foster a thriving organizational culture.During this session, we delve into proven strategies and innovative frameworks that help bridge the ga..
Management Power Tools for New Managers
The basics of good management are the same for first-line supervisors and CEOs. The successful approaches have a track record of success in the public, private, and nonprofit/NGO sectors. The first step is to understand the unique challenges new managers face, especially if you have been promoted from within the team and are now expected to lead your former peers. The first task is to build a strategi..
How to Lead by Coaching and Mentoring and Benefits It Brings?
In today's fast-paced world, many of us are constantly striving to be better leaders. But what does it mean to be a good leader these days? Is it all about being in charge, giving orders, and making sure everything is done the way you want it? Not anymore, and we all know it.So let’s talk about this new leadership paradigm and how you can ‘lead different’ by tapping into the benefits of managing your team t..
Shattering the Glass Ceiling: Empowering Women in Leadership
In today's rapidly evolving professional landscape, the importance of diverse leadership cannot be overstated. Despite significant progress, women continue to face unique challenges in ascending to leadership positions, often encountering an invisible barrier known as the "glass ceiling." This workshop, "Shattering the Glass Ceiling: Women in Leadership," is designed to address these challenges head-on and ..
An Accountable Culture. What Is It? How Is It Best Implemented?
People are your greatest asset. Too often there is a lack of commitment to, practice, and performance of, professional common behaviors - an absence of highly communicated, consistent expectations - without which there are no supports upon which a successful organization can be confidently actualized. Knowing how to offer a compelling and uniquely supportive culture is key to attracting, developing, and kee..
Delivering Feedback to Non-Receptive Employees
The Delivering Feedback to Non-Receptive Employees course equips participants with effective strategies for providing constructive feedback to employees who may be resistant or unresponsive. Whether you're a manager, team leader or HR professional, this course will enhance your ability to communicate feedback in a way that fosters growth and improvement.Areas Covered Building a Foundation ..