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Control Freaks, Master Manipulators and Saboteurs: Dealing with your Nightmare Clients and Coworkers
Disrespect happens. No matter how we reinforce our expectations for workplace respect, we still encounter clients and coworkers who become our workplace nightmares. If ignored or handled badly, bad behavior can devastate a client relationship, team or project like a wildfire. Fortunately, there are many proactive, preventative measures that you can take to manage disrespect. With tools and an action plan, y..
Detecting Truth, Lies and Deception During and Investigation
Truth can be elusive! Especially if someone’s lips are moving because there is always more to know if they are being less than truthful. If the focus of your investigation is to establish the facts how then is it possible to find out the truth when the information you are receiving might be concealed or if known, not be accurate? Being able to know when, and if someone is being forthright/candid a..
Don’t Shoot the Messenger – How to Deliver Bad News to Your Clients and Teams
Project managers and business analysts deliver “bad news” to our clients and teams almost daily– from scope creep to budget issues to scheduling problems. If these conversations go badly, they can ruin a client relationship, project and team culture. If handled carefully and effectively, your relationships will be enriched. This makes message management critical – it takes skill to effectively avoid argumen..
Emotional Intelligence Unlocked: Eight Steps to Personal and Professional Growth
This Webinar, "Emotional Intelligence Unlocked: Eight Steps to Personal and Professional Growth," offers a comprehensive journey into developing emotional intelligence (EI), a crucial skill set for navigating today's complex interpersonal landscapes. Over the course of this session, participants will be guided through a series of structured steps designed to enhance their understanding and applicati..
Emotional Intelligence: The Missing Component in Leadership Success
Emotional Intelligence has several components and by balancing these components, you can be not only more successful as a leader, but you can be more successful at handling stress and crafting a satisfying life. From the leadership viewpoint, emotional intelligence gives you the ability to relate to employees and colleagues, create rapport with them, and influence their behaviors. You start with the compone..
Engaging your Audience
In today’s fast-paced world, keeping your audience engaged can be a formidable challenge. Whether you’re facing a live audience or presenting online, capturing and maintaining attention is crucial for effective communication. This course, “Engaging Your Audience,” is designed for professionals who want to elevate their presentation skills and foster meaningful interactions with their listeners.Course Overvi..
Enhance Your Confidence and Leadership Presence
Are you tired of listening to the voice inside your head that says you are not good enough and you’ll never succeed? Have you had enough of letting fear hold you back from achieving success and fully bringing your gifts into the world?If so, then join me for this one-hour webinar, which will enhance your confidence and leadership presence. You’ll learn tips for breaking through limited mindsets as well as e..
Export Due Diligence: What Every U.S. Exporter Must Know?
Provisions in the Export Administration Regulations (EAR) require that exporters know their exports, destinations, end-users, and end uses. Exporters must submit an individual validated license application if the exporter "knows" that an export that is otherwise exempt from the validated licensing requirements is for end-uses involving nuclear, chemical, and biological weapons or related missile delivery sy..
Fostering Team Chemistry
This Webinar describes,The factors and skills that make up a high performing team and how to build themThe importance of clear goals, roles, and processes for conducting effective team meetings and leading productive teamsTeam building stages and the tools and tasks needed to move through each stageTeam communication tools that develop positive interactions among team membersTools for team problem-solving a..
From Concept to Creation: Strategies for Cultivating Workplace Creativity
Einstein said it best - 'Creativity is intelligence having fun' Inspired by this philosophy, our workshop is dedicated to unlocking and harnessing the creative potential within every participant. Through practical exercises and insightful case studies, we'll get those creative juices flowing.We will take a deep dive into our right brains and explore the realm of creativity within a business context. It's ak..
Fundamentals of Form W-2 Processing and Preparation
Form W-2 is the baseline payroll tax forms that as payroll professions we are constantly dealing with. Everyday changes are occurring that effect how we handle these forms. It is critical to stay on top of current rules and regulations regarding these critical forms.Areas Covered Employer notification requirements and important deadlines Form W-2Lock in letters from the IRS and how to handleCurrent changes ..
Getting Important Business Results - When You’re Not in Charge
Can’t get your voice heard? When you’re working on cross-functional or other teams discover how you can get commitment and achieve your best results. This session will assist you in putting together a constructive and effective team and figuring out the best way to improve communication establish inspiring goals and great working relationships to avoid challenges in getting things done. Through a series of ..
Handling a Chaotic Work Environment: How to Prioritize Work and Make Smart Decisions Under Pressure
This highly interactive webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions even under pressure to earn buy-in from bosses, coworkers, and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world case ..
Hard PM Conversations – How to Strategically Manage Conflicts
Conflict happens. It is inevitable. It is going to happen whenever you have diverse people with different backgrounds, expectations, or views. If ignored or handled badly, conflict can devastate a client relationship or project team. If handled early and effectively, relationships and workplace culture will be enriched. This makes conflict management critical it takes skill to effectively avoid arguments, c..
Hazard Communication
It is necessary to ensure that the hazards of all chemicals produced or imported are transmitted to employers and employees. The transmittal of information is to be accomplished by means of comprehensive hazard communication programs, which are to include container labeling and other forms of warning, safety data sheets, and employee training. This occupational safety and health standard is intended to addr..