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How To Become An Emotional Intelligent Business Leader-What Are The Skills Needed
Emotional intelligence is a general set of skills that can be applied to anyone and any environment. It has been shown that Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others, and build effective relation..
How to Build Emotional Intelligence and Become a Better Leader
Psychologist Daniel Goleman defines emotional intelligence as, “Our capacity to be aware of, to control, and to express emotions”. Emotional intelligence is important in the workplace as it helps build trust, improve communication, increase accountability, and resolve conflicts. Under Daniel Goleman’s model of emotional intelligence, there are four domains: self-awareness, self-management, social awareness,..
How to Focus Your Sales Message From the Buyers Perspective
Two of the biggest complaints buyers have about sellers: You don’t understand my business and You don’t listen. By just shifting your perspective ever-so-slightly to think more from your buyers’ shoes can make a powerful impact. When you adopt the mindset that you are there as an “inside” consultant to help your prospect, your new sales funnel will bear higher conversion rates that result in more closed-won..
How to Give Corrective Feedback: The C.A.R.E. Model – Eliminating Negative Behavior by Focusing on Accountability?
We are all familiar with the “Sandwich” model of giving negative feedback – slice of something positive, then the constructive criticism/negative feedback, followed by a slice of something positive. There is so much more to being effective than this one idea. Register and collect them all. As a bonus, don’t miss out on receiving the 3 self-tests that guarantee you the skills to empower, engage and ins..
How to Respond to An EEOC Charge and Win
Making the EEOC “go away” definitely is not something an HR professional or business should expect to do without solid training. This session provides you with that training. This is a must-have in 2023. David has handled these matters for 24 years and has developed a system that works. In this session, he will walk you through the steps you should take from the minute you receive the EEOC charge through th..
How to Strategically Address Systemic Racism, White Privilege, and Unconscious Bias in the Workplace: It’s About More Than Training and Policy
The summer of 2022 will be long ingrained into our social and individual consciousness due to COVID and the horrific murder of George Floyd, a black man. George’s murder by white police officers, captured on video for the world to see, sparked outrage around the globe. So what, you may be asking, does that have to do with the business world. Racial bias workshops just won’t do any more. Employers and busine..
Implementing an Effective Succession Planning Program
Fortune 500 companies and small family businesses alike share a business need ensuring that they have the talent necessary to effectively lead their organizations in the future. One of the most significant contributions a leader can make is ensuring his/her business’ continuity and sustainability by having employees willing and capable of filling each key position with a plan for doing so when the need aris..
Improve Beyond Expectations
Sometimes we can have a light bulb moment.The idea for this session has come about from the story of how your instructor Hilary Briggs transformed herself in her mid-50s from a low-grade amateur triathlete (with the goal “finish and don’t be last…”), to podium in the Age Group World Championships, and current 2023 European Champion, within 7 years, and after going through a major Achilles injury as well.Her..
Improving Organizational Performance through Enhanced Employee Engagement
Businesses today are striving to generate greater productivity, quality, customer satisfaction and profitability with fewer employees. And Employee Engagement is a proven method for doing just that. Engaged employees: Expend discretionary effort doing more than they are askedAre motivated toward the organization’s successWork the hardest, stay the longest, and perform to their capabilitiesEmployee Engagemen..
Improving Your Assertiveness Skills
It sounds obvious and it is obvious; if you do not want to do something, just say ‘No’. However, you may find ‘No’ to be the hardest word to say. This is generally due to a fear of the response you might receive. Contrary to what you may think, when you exercise that right appropriately, people become more respectful of you and your time. In the long run, learning to say ‘No’ helps you to avoid conflict, se..
Increased Flexibility Helps Women at Work, But Workplace Trust Helps Even More
The workshop is designed to provide a comprehensive exploration of how increased workplace flexibility and trust can enhance the professional lives of women. It will cover the implementation of flexible work strategies, the impact of these on women's work-life balance, and the ways in which they can contribute to career advancement. Additionally, the workshop will delve into the concept of trust in the work..
Information Security And Risk Management: Program Structure And Value Add
This discussion will follow this agenda:What is risk analysis and what is it supposed to do?What does it tell you and what does it not tell you?Why are there so many seemingly different “frameworks?Is one better than another?Implementation of Risk Management as a “cultural” aspect in the orgAreas Covered The Essence of Risk Analysis and Risk Management o Examples of Risk Manage..
Intelligent Slide Design
This webinar will describes:Messages per slideSentences on slidesRelative sizesUsing contrastBackgroundObjects per slideMaster slide designAreas CoveredThis is done on PowerPoint – the same principals apply to any slide design tools. This is a step-by-step demonstrationWho Should AttendEvery person who creates slides for presentationsWhy Should You Attend You're here because you have a story to tell, insigh..
It’s Time for Results – Time Management Strategies for Busy Professionals
Perhaps you have fallen into the trap of thinking you can be an expert time manager by “flying by the seat of your pants” or handling issues as they come at you during the day. That may work to some extent but in today’s frenetic business environment, you need tried and true time management principles that enable you to work effectively using a producer’s mindset. With a producer’s mindset, you can start ea..
KPI Reimagined: Empowering Teams with 5th Dimensional Leadership Innovation
In the dynamic landscape of modern business, leaders are tasked with navigating complex challenges and guiding their teams toward success. The expectations are substantial, and the room for missteps is minimal.Team leaders have the responsibility of managing several projects, making important decisions, and guiding their teams to achieve the ambitious goals established by the board, stakeholders, and the or..