Sales And Customer Service Coaching
Pitch Perfect: The Art of the Elevator Pitch
Your elevator pitch is an invitation to get to know you, what you do and to discover any possible connections. Sadly, most people, whether a novice employee, a beginning entrepreneur, or a seasoned corporate executive, do not know how to present themselves well and are losing prospective clients and relationships as a result. Don’t be “most people;” understand how to make the most of those first important o..
Preparing for a (US and other) Customs Audit
US Customs law dates back to 1879 and was far less burdensome, legally, on the US importer until 1993. Under current law, the US Customs Modernization Act, the US Importer is now mainly responsible for adherence to all US Customs laws and regulations. While Customs calls it a “shared responsibility”, the burden is on the importer to “exercise reasonable care”. In this session, we’ll discuss the basics of a ..
Presentations that POP
Over the years people have been lulled into believing that doing a presentation simply means preparing a PowerPoint filled with bulleted slides and then reading through them for the audience. Everyone that has sat through one of these presentations knows that they are boring and hardly anyone can remember what was said during the presentation. That is NOT how it was meant to be.This course will give you bas..
Product Development and Manufacturing
Conceptualizing, designing, creating, and developing, manufacturing and growing products from start to finish is a time-consuming, arduous endeavor. To increase your chance of success, we will review in depth the following nine steps to take your idea from conception to launch.1. Discover/ Validate an Innovative Product (with a Purpose)New product innovation begins with a problem or inspiration. What needs ..
Sales in the Era of Artificial Intelligence
There's no doubt that the sales world is undergoing change. Artificial intelligence and machine learning are already in place in today's leading organizations. And it's no doubt that every boardroom (and maybe many watercooler chats at other levels) is talking about how to use technology effectively to sell more.This means changes for sales personnel and sales teams. The old ways of selling are going to be ..
Stop Microsoft Outlook Illiteracy from Slowing Productivity
Anything new introduced into your schedule has the potential to slow down your productivity. This is disconcerting to individuals who have the producer’s mindset and makes them shy away from the new, impairing their movement into the future. In the case of the complex Microsoft Outlook software, time spent learning how to use it pays huge dividends in productivity, even when upgrading from one version to a ..
Targeting/ Prospecting-Developing a Prospecting Process to Fill the Funnel with Leads
How to Build and Execute a Lead Development/ Prospecting Process to increase quality leads to your organization. This webinar will detail the process required to make an inquiry and get it to a Sales Accepted Lead. We will also focus on how to increase the number of inquiries through content marketing, social selling, and referral generation.Prospecting for Quality Leads/ Social selling/ Referral generation..
The 10 Most Powerful Value-Rich Words in Selling
If you are serious about selling a product or service you must also get serious about learning the right words to you use in the process. Your sales conversations should not be haphazard but planned, focused, and deliberate. Those who get the best sales results know this. Your capacity to choose the right words in sales situations has the potential to open your prospect’s mind or close it. That’s why, succe..
The Anxiety Antidote: How to Use Brain Science to Go from Stress to Success
Sonia Satra's mind-body webinar The Anxiety Antidote: How to Use Brain Science to Go from Stress to Success is a fun, high-content program that gives your audience the practical tools they need to free themselves from stress and step into their most creative, productive selves. As the former star of Guiding Light and One Life to Live, Sonia knows a thing or two about performing at her best. The same challen..
The Newly Revised Incoterms and their Impact on Foreign Suppliers to the United States
In my experience as a trade lawyer for the past 38 years and a licensed US Customs Broker, INCOTERMS are increasingly used and equally increasingly misapplied and misunderstood. As an exporter to the US, failing to use the best Incoterm can cost your company greatly; such as selecting an Incoterm to cover the transaction which does not specify which party is to obtain cargo insurance, not having the e..
Winning in Sales
To win in sales you must understand the process of selling fully, and master key components of the process. Two of these components are the sales presentation and the sales cycle. The sales presentation is where you make the value, qualities, and benefits of your product or service known to the prospect. There are various ways to present to the prospect, some formal, and some informal, but certain informati..