Sales And Customer Service Coaching
The 10 Most Powerful Value-Rich Words in Selling
If you are serious about selling a product or service you must also get serious about learning the right words to you use in the process. Your sales conversations should not be haphazard but planned, focused, and deliberate. Those who get the best sales results know this. Your capacity to choose the right words in sales situations has the potential to open your prospect’s mind or close it. That’s why, succe..
The Anxiety Antidote: How to Use Brain Science to Go from Stress to Success
Sonia Satra's mind-body webinar The Anxiety Antidote: How to Use Brain Science to Go from Stress to Success is a fun, high-content program that gives your audience the practical tools they need to free themselves from stress and step into their most creative, productive selves. As the former star of Guiding Light and One Life to Live, Sonia knows a thing or two about performing at her best. The same challen..
The Newly Revised Incoterms and their Impact on Foreign Suppliers to the United States
In my experience as a trade lawyer for the past 38 years and a licensed US Customs Broker, INCOTERMS are increasingly used and equally increasingly misapplied and misunderstood. As an exporter to the US, failing to use the best Incoterm can cost your company greatly; such as selecting an Incoterm to cover the transaction which does not specify which party is to obtain cargo insurance, not having the e..
U.S. Export Documentation & Procedures
Government regulations are always in a stay of change and it is important for companies to be aware of those changes as well as current regulations on export procedures and documentation to be compliant and avoid penalties.This webinar will assist U.S. companies who export commercial shipments around the world by providing most current information on: Export procedures & regulations required..
Valuable Communication Skills: It’s How You Say It
Your message may be a very important one but if no one is willing to listen, its value will be lost. Effective Communication is a commonly used phrase; wherein, effective basically means being successful in what you are trying to accomplish. While you have been successful in sharing the information, it is important that what has been shared is understood and meaningful. Less than 10% of what you say is part..
Winning in Sales
To win in sales you must understand the process of selling fully, and master key components of the process. Two of these components are the sales presentation and the sales cycle. The sales presentation is where you make the value, qualities, and benefits of your product or service known to the prospect. There are various ways to present to the prospect, some formal, and some informal, but certain informati..