Navigating Tough Talks Strategies for Business Professionals
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Speaker : CHRISTOPHER SALEM
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When : Wednesday, July 23, 2025
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Time : 01 : 00 PM EST
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Chris Salem is a leading expert in emotional intelligence with a specialized focus on creating psychologically safe workplace environments that drive higher team engagement, retention, and productivity. By emphasizing self-leadership principles and effective communication strategies, Chris empowers organizations to build cultures where employees feel valued, heard, and motivated to perform at their best.
With years of experience as a certified workplace strategist and professional speaker, Chris helps business leaders, entrepreneurs, and organizations turn ordinary success into extraordinary achievements. His approach is rooted in addressing challenges at their core, offering actionable solutions that lead to lasting personal and professional transformations.
Chris's keynote and breakout speeches are celebrated for their ability to align emotional intelligence with business strategies, fostering environments that not only enhance employee well-being but also boost customer experiences and long-term loyalty. As the author of the international bestseller Master Your Inner Critic / Resolve the Root Cause – Create Prosperity and a co-author of Mastering the Art of
Success with Jack Canfield, Chris is dedicated to promoting sustainable growth and innovative leadership through his work. His weekly radio shows, Sustainable Success on Voice America Business Channel and Business Influencers on TAL Radio, further reflect his commitment to transformative leadership and empowering others to create thriving, psychologically safe workplaces.
Tough conversations are often avoided in the workplace due to the fear of conflict, miscommunication, or damaged relationships. However, avoiding these discussions can lead to unresolved issues, decreased morale, and hindered performance. This webinar provides business leaders and teams with proven strategies for navigating sensitive conversations with confidence and empathy. Attendees will gain the skills to approach difficult topics constructively, enhance team communication, and foster stronger relationships, ultimately creating a more productive and harmonious work environment that drives business success.
Areas Covered
- Understanding the Importance of Tough Talks: Explore the impact of avoiding difficult conversations and how addressing them can improve team dynamics, productivity, and overall business performance.
- Strategies for Effective Communication: Learn techniques for clear, confident, and empathetic communication to ensure your message is understood without causing defensiveness or resentment.
- Conflict Resolution Frameworks: Discover how to manage and resolve conflicts productively, turning tough conversations into opportunities for growth and collaboration.
- Maintaining Emotional Intelligence: Master the art of controlling emotions, staying calm under pressure, and navigating high-stakes discussions with poise and professionalism.
- Actionable Tips for Consistency: Gain practical advice on creating a culture of openness and trust, ensuring that tough talks lead to sustainable solutions and positive outcomes.
- Aligning Conversations with Business Goals: Understand how to align difficult conversations with the broader objectives of your team or organization, ensuring they contribute to overall success.
Who Should Attend
- Business Leaders & Executives – Learn how to handle tough conversations with confidence, build trust within teams, and align difficult discussions with organizational goals.
- Managers & Supervisors – Gain practical tools to navigate performance reviews, conflict resolution, and feedback sessions while maintaining team morale and productivity.
- HR & Talent Development Professionals – Discover strategies to equip employees with communication skills that foster a positive and transparent workplace culture.
- Team Members & Employees – Develop the skills to participate in tough conversations effectively, enhancing teamwork and collaboration.
- Entrepreneurs & Small Business Owners – Master the art of handling sensitive conversations that drive business growth, build client relationships, and foster a healthy work environment.
Why Should You Attend
Tough conversations are a natural part of leadership, but many business professionals struggle to approach them effectively, fearing conflict or negative outcomes. Without the right tools, these conversations can escalate, damage relationships, and hinder productivity. This webinar provides practical strategies to handle difficult discussions with confidence, empathy, and clarity. Attendees will learn how to foster open communication, improve conflict resolution skills, and maintain positive relationships even when the stakes are high. Mastering these conversations will help create a healthier, more collaborative workplace, driving stronger team performance and business results..
Topic Background
In any organization, tough conversations are inevitable. Whether it's providing constructive feedback, addressing performance issues, managing conflicts, or discussing sensitive topics, business leaders and teams must be equipped with the right tools to navigate these discussions effectively. Poorly handled conversations can lead to misunderstandings, reduced morale, and strained relationships, all of which negatively impact productivity and business outcomes.
This webinar focuses on equipping business professionals with strategies to approach tough talks with confidence and empathy. Participants will learn how to maintain a positive and constructive tone while tackling sensitive issues, fostering open communication, and ensuring that outcomes are productive and aligned with organizational goals. Whether you’re leading teams, managing client relationships, or driving organizational change, mastering tough conversations is a vital skill for sustaining a healthy and successful workplace.
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$160.00
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