From Clashes to Collaboration: Strategies for Effective Conflict Resolution
  • CODE : MICB-0010
  • Duration : 60 Minutes
  • Level : Intermediate
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As founder and CEO of Right Chord Leadership, Dr. Michael Brenner collaborates with leaders and teams at all levels to strengthen the essential skills needed for peak performance. He achieves this by drawing on more than two decades of experience as an international leadership consultant, executive coach, keynote speaker, and educator, and more than 35 years as a professional musician. 

Michael has partnered with leading organizations in a variety of industries and has been a featured speaker at many industry events and conferences around the world, including Southeast Asia, Canada and Australia. He holds a doctorate in Adult Learning and Leadership from Columbia University and a master’s degree in Adult and Organizational Development from Temple University. 

Additionally, Michael has completed a certificate program on the neuroscience of leadership from MIT.  His first book, titled “Strike the Right Chord,” is aimed at developing emerging leaders and will be published in 2025.


This one-hour webinar will provide practical tools to navigate and resolve conflicts in professional and personal settings. Attendees will learn key techniques for active listening, clear communication, and emotional management, helping to transform conflicts into opportunities for collaboration. The session will also explore strategies for fostering mutual understanding, building stronger relationships, and addressing common barriers to effective conflict resolution. Whether you’re managing teams or interacting with clients, this webinar will equip you with the skills to handle disagreements constructively and improve overall workplace dynamics.

Areas Covered

  • Master Active Listening Techniques: Learn how to listen attentively and respond empathetically to understand differing perspectives
  • Develop Clear and Constructive Communication: Discover how to express yourself assertively while maintaining respect for others
  • Emotional Management in Conflict: Gain tools for managing emotions, staying calm, and navigating high-pressure situations
  • Foster Collaborative Solutions: Explore strategies for turning conflicts into opportunities for problem-solving and strengthening relationships

Who Should Attend

Directors, Frontline managers, Individual Contributors

Why Should You Attend 

This session will equip you with essential skills to handle conflicts constructively, fostering better communication and collaboration. You'll learn techniques for active listening, problem-solving, and managing emotions during tense situations. These skills are crucial for maintaining positive relationships in both personal and professional environments. By mastering conflict resolution, you'll improve workplace dynamics, reduce stress, and enhance your ability to navigate challenging situations with confidence. Ultimately, this session will empower you to turn conflicts into opportunities for growth, strengthening teamwork and fostering a more harmonious environment.

  • $160.00



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