Unleash Your Sales Superpower: Master the Art of Temperament-Based Selling
  • CODE : HAFN-0004
  • Duration : 90 Minutes
  • Level : Intermediate
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Claudina Hafenscher is a transformative Holistic Empowerment Coach and mBIT Master Coach, renowned for her ability to guide individuals towards lives of fulfilment and purpose. With over 25 years of experience, Claudina has honed her expertise in empowering individuals, educators, and corporate leaders to overcome challenges and achieve lasting transformation.

As a seasoned pianist and organist, Claudina's passion for personal growth and transformation extends far beyond the realm of music. Her holistic approach recognizes the intricate interplay of mind, body, and spirit, and her mBIT Master Coach certification enables her to delve deep into the complexities of an individual's psychology, uncovering hidden strengths and patterns. By integrating Educational Kinesiology and somatic coaching, Claudina creates personalized roadmaps to balance, resilience, and well-being.
Having overcome her own mental health challenges, Claudina brings a profound empathy and understanding to her coaching practice. Her firsthand experience empowers her to offer compassionate support and practical strategies for navigating life's complexities. Claudina is dedicated to creating a safe and supportive environment where clients can explore their potential, heal from past wounds, and cultivate a thriving future. Her coaching style is characterized by a blend of expertise, compassion, and a steadfast belief in human resilience.

Claudina's unique ability to translate complex musical concepts into relatable life lessons makes her a compelling and engaging speaker. She is dedicated to helping others unlock their inner potential and create a harmonious life.


Temperament-based sales is a revolutionary approach that combines ancient wisdom with modern sales techniques. By understanding the four primary temperament types - Sanguine, Choleric, Melancholic, and Phlegmatic - sales representatives can tailor their communication and approach to resonate with each individual prospect's unique personality. Imagine approaching a Sanguine client, known for their enthusiasm and optimism, with a dry, factual presentation. It's akin to speaking to a child in a monotone voice; the message is likely to fall flat. Instead, a more animated, storytelling approach would better connect with their energetic nature.

Similarly, a Choleric client, characterized by their decisiveness and assertiveness, might appreciate a direct, no-nonsense sales pitch. A lengthy, drawn-out presentation could be perceived as a waste of time and could even alienate them. By recognizing these differences, sales professionals can adapt their communication style to build rapport, address concerns effectively, and ultimately close more deals.

For instance, when dealing with a Melancholic client, known for their analytical and cautious nature, it's crucial to provide ample evidence and data to support your claims. A focus on quality, reliability, and long-term benefits will resonate with their thoughtful approach. On the other hand, a Phlegmatic client, characterized by their calm and deliberate nature, may require more time to make a decision. Patience and understanding are key when interacting with this temperament type.

By tailoring your sales approach to match each client's individual temperament, you can create a more personalized and effective sales experience that fosters trust, builds relationships, and ultimately drives results. This approach can also lead to increased customer satisfaction, loyalty, and referrals. Additionally, understanding temperament can help sales teams create a more harmonious and productive work environment, as individuals can better appreciate and leverage each other's unique strengths.

Furthermore, temperament-based sales can be applied to various sales scenarios, including cold calling, sales presentations, and negotiations. By understanding the temperament of your prospects and adapting your approach accordingly, you can increase your chances of success in these challenging situations. For example, when cold calling a Sanguine prospect, a friendly, enthusiastic approach is likely to be more effective than a serious, business-like one.

In conclusion, temperament-based sales offers a powerful framework for sales professionals to enhance their effectiveness and achieve greater success. By understanding the four primary temperament types and tailoring their communication and approach accordingly, sales representatives can build stronger relationships, overcome objections, and close more deals. This approach not only benefits individual sales professionals but also contributes to the overall success and growth of sales organizations.

Additionally, temperament-based sales can be used to create more effective sales teams. By understanding the temperaments of individual team members, sales managers can assign tasks and responsibilities that align with their strengths and preferences. This can lead to increased job satisfaction, improved performance, and reduced turnover. Moreover, understanding temperament can help sales teams to work more collaboratively and effectively, as team members can better appreciate and understand each other's perspectives.

Temperament-based sales is not just a theoretical concept; it has been proven to deliver tangible results. Numerous studies have shown that sales teams that implement temperament-based strategies consistently outperform those that do not. By incorporating this approach into your sales process, you can unlock your team's full potential and achieve significant growth.

Areas Covered

  • Introduction to temperament-based sales
  • The four primary temperament types and their characteristics
  • Identifying customer temperaments
  • Tailoring your communication to different temperaments
  • Building rapport and trust
  • Overcoming objections effectively
  • Creating a temperament-driven sales culture

Who Should Attend    

  • Sales managers
  • Sales representatives
  • Business development professionals
  • Customer success managers

Why Should You Attend

Discover the Hidden Key to Sales Success: Temperament-Based Selling

In today's competitive business landscape, sales professionals are constantly faced with the challenge of connecting with prospects, overcoming objections, and closing deals. The frustration and disappointment that can arise from these challenges can be overwhelming.

Temperament-based sales offer a revolutionary approach that can help you break through these barriers and achieve unprecedented success. By understanding the four primary temperament types - Sanguine, Choleric, Melancholic, and Phlegmatic - you can tailor your communication and approach to resonate with each individual prospect's unique personality.

Imagine a world where your sales interactions are effortless, where prospects are receptive to your messages, and where deals close with ease. Temperament-based sales can make this a reality.

By attending this webinar, you'll learn how to:

  • Identify customer temperaments: Accurately assess the personality type of your prospects.
  • Tailor your communication: Adapt your messaging and approach to resonate with each temperament.
  • Build stronger relationships: Foster trust and rapport by understanding your client's needs and motivations.
  • Overcome objections effectively: Address concerns and objections in a way that aligns with each temperament's communication style.
  • Close more deals: Increase your conversion rate by delivering a personalized sales experience.

Don't let frustration hold you back any longer. Join us for this transformative webinar and discover the power of temperament-based selling.

Topic Background    

Temperament-Based Sales is a relatively new approach that leverages ancient wisdom to enhance modern sales strategies. By understanding the four primary temperament types (Sanguine, Choleric, Melancholic, and Phlegmatic), sales professionals can tailor their communication and approach to build stronger relationships, overcome objections, and increase sales.

  • $160.00



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