Sharpen Your Critical Thinking for Better Decisions and Solutions
A frequent speaker, instructor, advisor and writer on credit risk and commercial banking topics and issues, Dev is principal of Devon Risk Advisory Group and engages in consulting, speaking and training on a wide range of risk, credit, and lending topics. As former SVP and senior credit policy officer at SunTrust Bank, Atlanta, he was responsible for developing, implementing, and administering credit policies for SunTrust's wholesale lines of business--commercial, commercial real estate, corporate investment banking, capital markets, business banking and private wealth management. He also spent three years as managing director and credit approver in SunTrust's Florida commercial lending and corporate investment banking areas, respectively. Prior to SunTrust, Dev was chief credit officer for Barnett Bank's Palm Beach market. Besides stints at other banks in Florida, Kansas City, and Ohio, Dev's experiences outside of banking include CFO of a Honolulu construction company, combat engineer officer in the U.S. Army, and college economics instructor in Hawaii, Missouri, and Florida. A graduate of Ohio State University and the ABA Stonier Graduate School of Banking, he earned his M.B.A. from the University of Hawaii.
Dev serves as an instructor in the Stonier Graduate School of Banking, the Southwestern Graduate School of Banking, and the American Bankers Association's (ABA) Commercial Lending. His school, conference, and workshop audiences have included participants drawn from the ABA, RMA, OCC, Federal Reserve, FDIC, FFIEC, SBA, the Institute of Management Accountants (IMA) and the AICPA.
Dev has written about credit risk management, financial analysis and related subjects for the Risk Management Association's RMA Journal, and other business professional journals. He is the author of Analyzing Construction Contractors and its related RMA workshop. A past national chair of RMA and former Florida Chapter president, Dev serves as a member of the RMA Journal's advisory board, and he also serves on the advisory board of the Atlanta Chapter of the Professional Risk Managers' International Association (PRMIA), and he has consulted on credit risk issues with banks in Morocco, Egypt, and Angola through the US State Department's Financial Service Volunteer Corps (FSVC). He also served on the Private Company Council (PCC) of the Financial Accounting Standards Board (FASB); the PCC reviews current and proposed generally accepted principles (GAAP) and recommends revisions that simplify their use for privately held organizations.
- Define critical thinking
- Logical deduction
- Scientific method
- Prioritization of important and urgent items over unimportant and less urgent items
- Pareto’s Law - Explain goals and benefits of critical thinking
- Ability to identify, evaluate, implement, and monitor quickest, most accurate, cheapest solution - Describe critical thinking skills
- Analysis
- Communication
- Creativity
- Objectivity
- Problem-solving - Show how to avoid cognitive biases that impede critical thinking
- Halo effect
- Framing effect
- Availability bias
- Hindsight bias
- Planning fallacy
- Sunk cost fallacy
Course Level - Basic/Fundamental
Who Should Attend
- Commercial bankers, commercial real estate lenders, credit analysts, credit department staff, loan underwriters, loan review officers, credit department managers, senior lenders, chief credit officers.
- Human Resource Managers/Administration, Risk Managers. Benefit Specialists, Supervisors, Business Owners, General Managers, Controllers/ CFOs/Financial Managers, Presidents and CEO's.
Why Should You Attend
Every day we deal with issues and hope to resolve them correctly, quickly, and cheaply. To do so means we need to be able to sort the immediate and important issues from the less urgent and less critical problems. That means we ought to identify the problem, gather the information and data, explore solutions, select the most likely answer and implement it. But our analysis, evaluation, and decision process can be distorted by various cognitive biases. In this session, you will learn how to prioritize issues and problems, resolve an issue or solve a problem logically and mitigate possible biases that sometimes make it hard to think straight.
This session explains how participants can improve their ability to resolve a problem or issue by breaking down its components, evaluating alternative solutions, selecting the most logical and cost-effective option and implementing it.
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$200.00
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