The 5 Coaching Conversations to Develop Your Team
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Speaker : RICH MCLAUGHLIN
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When : Friday, February 07, 2025
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Time : 01 : 00 PM EST
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After a 15 year career helping develop leaders working for companies like Accenture, Square D and Baxter Healthcare, Rich has spent the last 20 years coaching and building up leaders and teams across the U.S. Canada and Mexico. His clients value the engaging way he works with their people whether facilitating a leadership workshop, working with a specific team, or challenging employees to be more accountable for the whole.
Rich received his M.A. in Training and Development for Business from Ohio State University and was consulting faculty for the University of Notre Dame’s College of Business from 200-2018. He is the author of, Rules of Engagement: A Story About How Leaders Can More Effectively Engage Employees and he co-authored Tapping Team Intelligence: Exercises that connect team members, engage their creativity and foster collaboration. Rich was also adjunct faculty at University of Notre Dame’s college of Business from 2000-2018.
Upon completion of the workshop, attendees should be able to:
- Identify the right coaching approach to take with team members based on their competence and confidence
- Provide effective reinforcing feedback when observing people doing the right things
- Provide corrective feedback in a tactful way
- Listen in a way that engages others helping them work through their skepticism
Areas Covered
- Providing the right coaching approach based on competence and motivation
- Conducting reinforcing behavior conversations
- Listening to show caring (empathy) without caretaking (sympathy)
- Conducting hard conversations with tact
Who Should Attend
Entrepreneurs, Small business CEO’s or COO’s.
Why Should You Attend
Many new leaders struggle with shifting from doing the work to leading others who are doing the work. Those same leaders are often promoted for the very thing (being technically competent in their prior role) they now have to let go of as they lead others. No wonder they may struggle in the beginning. The other shift has to do with new leaders becoming much more conscious (self-aware) of a number of things, including: How does my behavior come across to others who are now looking at me in a very different light? Am I aware of my strengths and how they may get in my way? Am I aware of my blind spots, and am I open to hearing about them from my team? Can I resist “doing” for others and instead “coach?” Can I help my team focus by reminding them of our core promises and protecting them from noise and distractions?
Topic Background
Many new leaders struggle with questions like “How much should I show strong direction vs. allow people to figure things out for themselves?” and “How do I coach others effectively without constricting their creativity?” and How do I hold people accountable to standards that are important to the team’s success without alienating team members?” These are all challenges we will explore and practice in this experiential workshop.
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$160.00
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