Talking Less, Asking More: The Key to Effective Communication
Karla Brandau is a leading authority on enhancing organizational and personal productivity. For over 20 years she has educated leaders, managers, supervisors, and individual contributors with her proven leadership principles in companies such as Motorola, Coca-Cola Enterprises, Panasonic, Siemens, and BYD America. Government agencies that have benefited from her programs include NIH, NIDA, the EPA, and IBB. Educational Institutions include Georgia State, Georgia Tech, Texas A & M, and Mercer University.
As she facilitates leadership development, she infuses 21st century ideas into tried-and-true principles. Her presentations are filled with immediately implementable tips and techniques.
In the dynamic world of business, success is not solely defined by overseeing processes, procedures, and activities. It's about nurturing relationships, and at the heart of exceptional relationships lies effective communication. Welcome to our webinar, "Question Mastery: Elevate Your Conversations, Boost Your Success," where we'll explore the transformative power of both open-ended and closed-ended questions.
The Impact of Questions: In a world marked by impatience, nervousness, and the need to assert ourselves, we often find ourselves talking more than listening. But questions have a unique ability to spark critical thinking, ignite creativity, and acquire valuable information. Why?
- People love to answer questions
- They feel honored when their opinions are sought
- Conversation often takes precedence over listening
- We listen with an intention to respond
Smart questions are your secret weapon in nearly any situation. They enable you to influence others, gather critical insights, and plant the seeds of your ideas effectively. But the benefits don't stop there. Effective questions also empower you to:
- Clarify vague thoughts or ideas
- Solve complex problems
- Soften the blow of honest feedback
- Offer clarity in instructions
- Assume control in uncertain scenarios
In this webinar, you'll uncover how to ask open-ended questions that cut to the core without wasting time and closed-ended questions that secure commitment.
Transforming Your Communication Style: Our webinar is not just about questions; it's about transforming your entire communication approach. We invite you to pause, think, be inquisitive, and ask the right questions.
By attending, you'll receive real, practical, and tactical strategies, not just theoretical fluff.
Areas Covered
This webinar will equip you with the mastery of questions that compel answers. You'll gain expertise in:
- Asking questions to stay informed with lightning speed about your team's activities
- Crafting a series of questions to achieve your desired outcomes
- The art of listening for tone, reading facial expressions, and deciphering the unspoken
- Turning solutions into questions
- Encouraging two-way communication
- Motivating employees to uphold their commitments
- Resolving conflicts within your team
- Discerning the truth in questionable situations
- Problem-solving in organizational dilemmas
- Asserting yourself effectively
- Enhancing your active listening skills
- Fostering creative thinking
Internalize these principles, and you'll witness an increase in your stature within your organization, gain support from your colleagues, and secure personal career success.
Course Level - Intermediate
Who Should Attend
This webinar is a must for any manager, regardless of their level within the company, seeking to enhance their ability to ask insightful questions that lead to solutions and improved relationships.
Why Should You Attend
If you're spending a significant portion of your time-solving others' problems as a manager, this webinar is your ticket to transformation. Asking the right question, at the right moment, of the right person, leads to tangible results. It sets you apart as a perceptive manager in control of fast-moving events.
Remember, smart questions don't require a vast vocabulary or complex words. They demand plain and simple language using the right keywords. Master this skill, and you'll become a successful business leader, capable of asking both open-ended and closed-ended questions to achieve desired results. Once acquired, this skill will empower you in company meetings, association gatherings, neighborhood discussions, family talks, or casual conversations. The principles shared here enable you to ask the right questions that drive progress, rather than dwelling on what's not working.
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$200.00
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