Bullying in the Healthcare Workplace: Is There an App for That?
-
Speaker : SUSAN STRAUSS
-
When : Thursday, July 03, 2025
-
Time : 01 : 00 PM EST
-
Add To Calendar
Refer a Friend
Dr. Susan Strauss is a national and international
speaker, trainer, and consultant. Her specialty areas include
management/leadership development, organization development,
communication, and harassment and bullying. She trains and consults with
business, education, healthcare, law, and government organizations from
both the public and private sectors. Susan has held positions in
training, organization development, and management, which enable her to
use her multitude of real-life experiences to draw on in her training
sessions and organization development consulting. She has presented to
thousands of people during her career and to a variety of audiences and
has received outstanding evaluations.
Dr.
Strauss has authored over 30 book chapters, books, and articles in
professional journals. She has been featured on 20/20, CBS Evening News,
and other national and international television and radio programs as
well as interviewed for newspaper and journal articles such as the Times
of London, Lawyers Weekly, and Harvard Education Newsletter.
Susan has presented at international conferences in Botswana, Egypt, Thailand, Israel, and the U.S. She has consulted with professionals from other countries such as Bali, Lebanon, England, Australia, Canada, and St. Maartin. She has her doctorate in organizational leadership, is a registered nurse with a bachelor’s degree in psychology and human services, a master’s degree in community health, and a professional certificate in training and development.
All of us would like to come to work on Monday mornings, knowing we will enjoy our day. Additionally, we know we will be treated respectfully and professionally. And if we experience or witness some bullying behavior, all we need to do is access our “bully app” and poof it will be gone. Oh, for it to be that easy. Unfortunately, more and more employees feel the opposite—they experience rude and discourteous misconduct from their boss, their colleagues, and even clients and visitors, and it seems to be increasing. In essence, they are experiencing a toxic work environment. Incivility, an under-the-radar type of microaggression, and bullying may continue to fester.
The toxic environment may lead to a decrease in safety and the quality of goods and services. Bullying and incivility also lead to a negative impact on employee and organizational health. It leads to absenteeism, turnover, and a drop in productivity. It is suggested that there are numerous causes of the misconduct, with stress being one of them. A 1998 study showed that 25% of people reported rude treatment at least once. That figure rose to 55% in 2011 and 62% in 2016. Another study showed that roughly 70% of U.S. adults say incivility is at a crisis level.
Are incivility and bullying a problem in your workplace? Is it being addressed to eliminate or at least minimize it? Have you been the target of bullying or incivility? Perhaps you have been uncivil to a coworker – is it built into our DNA? Come find out and join us for this webinar.
Who Should Attend
- All employees
- HR professionals and managers.
Why Should You Attend
- To define bullying in the environment
- To identify the causes and contributing factors to bullying
- To explore the element of subjectivity related to bullying
- To Identify the effect of these forms of misconduct on patients, the target, the witnesses, and the organization
- To explore the prevention tools and techniques to address the misconduct before it escalates
- To discuss management’s role in preventing and stopping the behavior.
-
$200.00
-
