Growth Oriented Performance Reviews
  • CODE : SUZA-0004
  • Duration : 60 Minutes
  • Level : Beginner
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Suzanne Blake, PCC, is an award-winning International Coach Federation (ICF) Professional Certified Coach and Global Human Resource leader with 28+ years of experience in Executive, Career, Talent Management and Productivity Coaching, with a focus on Corporate Soft Skills, Management Training, as well as Human Resources development.

Her specialties include Career Development and Leadership/Talent Development Coaching and Training, Soft Skills and Productivity Training and ADHD Coaching.

Her warm and engaging style fosters collaboration, pinpointing root causes and action steps for sustainable change.

Her coaching and training work has been profiled in a variety of respected media venues, including The New York Times, The Boston Globe, The Today Show, NPR, Smart Money Magazine, MSN.com, as well as numerous other media venues.

Blake Coaching and Consulting, LLC : Suzanne served as Director of Learning and Development and Coaching for one medium size and one smaller start-up IT companies. She continues to deliver high impact trainings for numerous companies, as well as consulting to companies wanting to build out their Learning and Development departments.

Suzanne’s consulting and training client list includes:

  • Amica Insurance
  • Anthem Blue Cross and Blue Shield
  • Arnold Worldwide Advertising
  • Berry Construction
  • Children’s Hospital Boston
  • Deloitte, LLC
  • eClinicalWorks Healthcare IT (US and Asia)
  • EMC Corporation (US and Scandinavia)
  • Fortune 500 Manufacturing Company
  • Massachusetts and Connecticut State Departments of Education
  • Metro West Boston Toast Master’s Leadership Group
  • Oprah/Oxygen TV Ad Club Leadership Forum
  • The Massachusetts Senior Women’s Bar Association
  • Steve Madden
  • Synthes (US and Switzerland)
  • University of Massachusetts Medical School
  • Verizon Corporation


This webinar will explore the best practices for conducting comprehensive and impactful reviews. Participants will learn how to set clear expectations, provide constructive feedback, and develop SMART and actionable goals.

To ensure meaningful progress, we will review how performance metrics should comprehensively evaluate all relevant factors, such as quality, quantity, timeliness, and cost-efficiency.

Furthermore, performance expectations must be attainable and clear. Employees should be able to envision the desired outcomes and the steps to achieve them, fostering confidence in their ability to succeed.

We will review the essential components of preparing, delivering, and following up with each review. With more and more employees seeking growth and role clarity, simple yet effective career development techniques will be shared so managers can help their employees clarify their strengths and the most optimal next steps.

By the end of this session, attendees will be equipped with the skills to foster employee growth, improve performance, strengthen retention and employee contributions, and avoid costly performance review mistakes.

Areas Covered

  • To understand the importance of a carefully researched, planned and fair annual, mid-year, or quarterly review
  • To review the importance of creating a positive atmosphere to support collaboration and open communication
  • To explain best practice strategies for holding a two-way conversation where managers seek input from the employee in order to better determine next steps and future goals
  • To reduce any barriers to giving both positive and “performance improvement” feedback during the year and at the review
  • To discuss how to best document performance behavior before, during, and after the annual review.
  • To discuss the importance of having a mutually agreed upon performance rating scale for more consistent and collaborative evaluations.

Who Should Attend

Aspiring or current managers, team leads, leaders, supervisors, business owners, and mentors.

Why Should You Attend

Annual, quarterly, or mid-year employee reviews are a critical component of effective performance management. If they are delivered poorly, they can be a great source of conflict, attrition, and/or decrease in employee productivity and engagement. However, if they are well managed, effective reviews foster better employee engagement, retention, innovation, and personal development.

Performance reviews are evolving from focus on past behavior, manager-based input and top-down goals and metrics to a focus on the employee’s future performance. Additionally, there is a movement for shared/aligned goals and feedback from peers, customers, direct reports, as well as the traditional manager rating.

  • $160.00



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