Decoding Team Behavior: What Are Their Actions Really Saying?
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Speaker : KATHRYN DAGER
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When : Thursday, June 12, 2025
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Time : 01 : 00 PM EST
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Kathryn Dager, President of Profitivity Inc. is a
powerhouse business consultant who knows how to whip businesses into
shape. She founded Profitivity Inc, in 1985 and has over 38 years of
experience, she's helped hundreds of companies all over the world
achieve cultural agility, higher performance, sustained profitability,
and growth. Kathryn's known for creating business cultures based on
trust, developing customized training systems, and facilitating
collaborative work teams. Her clients include big names like American
Express, GAP, MasterCard and Polo-Ralph Lauren, just to name a few.
She's also an accomplished author with three best-selling books under
her belt. When she's not revolutionizing the business world, Kathryn
loves to cook, entertain, play golf, and travel. She's engaged to be
married and a doting mother and grandmother. And if you're lucky, she
might even serenade you with a show tune!
Kathryn is the best-selling author of "“The Business Owner’s Guide To Empowered Leadership,” “More Than A Throw-Away Job” and “Access Your Greatness.” She has created hundreds of customized training systems, 50 interactive online courses and published over 100 articles. She has a Masters in Psychology and a Bachelor’s in Business Management and is a Certified Coach from Life Mastery Institute. She is also a certified Master in NLP, Neuro Re-Patterning, Results Certification and Platform & Presentation Skills.
Evolved leaders spend time getting specific before they delegate anything, and they know how to verify that their communication has been received. They spend time observing their employees and cheering on the specific behaviors that drive results. They monitor their facial expression and their nonverbal communication mindfully and deliberately to reinforce their message. Their actions match their words, and this lifts the morale of the whole team.
The workshop topics are:
- Mastering Nonverbal Communication: Cultivating team awareness of facial expressions, posture, actions, and intentions.
- Turning Attitudes Around: Using observed behavior to give feedback and gain agreement. Identifying the actions and behaviors that show unwillingness or indifference.
- Being Specific: Get everyone on the same page by communicating, asking questions for clarification, and setting realistic
deadlines for completion. - Rules of Engagement: Establish the behaviors, values, and actions that build teamwork while respectfully honoring differences and other points of view. Establish the consequences of breaking these rules and the path to getting back on track.
- Build Trust and Teamwork: Everyone is valued and respected, and they enjoy learning from each other. They see that their point of view is being heard, and each feels that they are making a difference.
We have been transforming hundreds of workplaces for over three decades, and with that experience, we know there is a great advantage to having an outside perspective
guide the way. Our cultural agility solutions will equip your Leaders. Managers, Supervisors, and Team Leads with a clear path can empower their people and create a competitive advantage for their business. We help identify, define, and achieve core values and behaviors that deliver extraordinary results.
Tap into our proven framework and build a dynamic culture that fosters high-speed collaboration, innovation, and performance.
Areas Covered
In this workshop, you will experience practical and profound communication tools and strategies that you can
use in every area of your life. You can invite your team to join you, or you can take this back and implement it with your team. Some of the topics are:
- What is your facial expression YELLING into the field around you and affecting your team and your customers?
- How to drain the “negativity swamp” without triggering your own emotions. What can you do to make your environment consistently positive?
- How to establish. What is your facial expression when yelling into the field around you, affecting your team and your customers?
- How to drain the “negativity swamp” without triggering your own emotions. What can you do to maintain a consistently positive environment?
- How to establish Rules of Engagement to show respect and to build high levels of trust in the team.
- How to “walk your talk” to earn credibility, respect, and show your character?
- Boost your workplace culture so you can attract and keep the best talent.
- How can you create engagement and inclusion with your disbursed or hybrid work teams?
- How can you reinforce your healthy culture through daily communication and collaboration?
- Blish Rules of Engagement to show respect and foster high levels of trust within the team.
- How to “walk your talk” to earn credibility, respect, and show your character.
- Boost your workplace culture so you can attract and keep the best talent.
- How to foster engagement and inclusion within your disbursed or hybrid work teams.
- How to reinforce your healthy culture with daily communication and collaboration.
Who Should Attend
- CEO’s
- COO’s
- Entrepreneurs
- Human Resource Professionals
- Chief Learning Officer
- Directors
- Project Managers
- Operations Managers
- Field Supervisors
- Team Leaders
Why Should You Attend
If you have struggled with miscommunication, broken promises, or dissention on your team, this is a perfect time to add a set of advanced communication tools to your leadership toolkit. If you had the power to transform your employees' attitudes, observe behavior without judgment, and be crystal clear when delegating, so you are delighted with the results, how would it impact your life?
Here’s one example. Do you know what percentage of our communication is nonverbal? You may gasp when you learn that 93% is nonverbal and only 7% is verbal! So, when it comes to communication, why do we rely on language instead of using the rest of our communication toolbox?
We will show you how to tap into the underlying conversation you have when communicating with everyone. You will see why it is so easy to make assumptions and get disappointed. You will discover how to get on the same page with your employees, so trust will build on your team! You will also have simple and profound tools to “walk your talk” and earn respect as a leader..
With over three decades of partnering with clients to create sustainable business cultures and structuring their organizations to produce empowered “stakeholders,” we have proven tools and strategies. Tap into our wealth of resources!!
Topic Background
Have you ever felt blindsided by a team member who said “Yes” to everything you asked, but didn’t take any action? Have you ever been disappointed when an employee says they will complete a task and it is done incorrectly or only partially?
These results are NOT the employees’ fault!
When leaders communicate in vague, high-level concepts, here’s what happens:
- Confusion: Employees hesitate because they don’t know exactly what’s expected.
- Inconsistency: Each manager and team member “interprets” things differently.
- Low Accountability: Without clear behaviors, you can’t track progress or correct mistakes.
- Disengagement: When employees feel lost, they stop trying.
When there is confusion on the team, how challenging is it for you to get everyone back on track?
This webinar will give you a new way of looking at things and a set of skills to communicate with your team (and all of your relationships) in a clear, specific, and intentional way. You will discover the power of nonverbal communication, the magic of observation, and the freedom that is found in being clear and specific.
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$160.00
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