On-Demand Webinar
Handling a Chaotic Work Environment: How to Prioritize Work and Make Smart Decisions Under Pressure
This highly interactive webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions even under pressure to earn buy-in from bosses, coworkers, and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world case ..
Handling FMLA Abuse
Congress passed the Family and Medical Leave Act (FMLA) to ensure job protection for those who needed to take leave from their employment due to serious illnesses. Most employees do not abuse this entitlement; however, there are a select few who always want to beat the system. Those who abuse FMLA are headaches for both the employer and co-workers who have to pick up the slack. Unfortunately, when an employ..
Handling Payroll Overpayments
As much as payroll professionals complete audits and validations each payroll, unfortunately, mistakes happen and employees get overpaid. Once an employee has been overpaid getting the money back is only one challenge, payroll professionals are faced with how to untangle the tax and compliance requirements when getting money back from employees. This webinar will give participants the tools to analyze all t..
Handling Sensitive Dress Code Issues
Since employees typically are the first contact made with a company it is often necessary to control that image projected. In the past, employers used dress and appearance policies to help employees work comfortably and safely while still projecting a professional image to clients, customers and future employees. Over the years employers have also used dress and appearance policies to help create an employm..
Handling Sensitive Dress Code Issues without Getting Sued
Employers realize that their employees typically are the "face" of the company, and employers are finding it increasingly advisable to control that image. HR, which is frequently responsible for policy development, must work with other parts of the organization to ensure that dress codes are managed consistently and fairly. Dress and appearance policies now require organizations to develop strategies that a..
Harassment, Bullying, Gossip, Confrontational and Disruptive Behaviour: A Manager’s Guide on How to Detox and Neutralize a Negative Workplace
Bad attitudes, jealousy and disruptive behaviour will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity and could even lead to being featured in the media for all the wrong reasons. You can’t afford to let toxic behaviour infect a department. While managers may be tempted to ignore it or give in, the wrong thing to do, and tolerating it by anyone is not to be considered. Thi..
Hard PM Conversations – How to Strategically Manage Conflicts
Conflict happens. It is inevitable. It is going to happen whenever you have diverse people with different backgrounds, expectations, or views. If ignored or handled badly, conflict can devastate a client relationship or project team. If handled early and effectively, relationships and workplace culture will be enriched. This makes conflict management critical it takes skill to effectively avoid arguments, c..
Having Courageous Conversations
In this webinar, we’ll start by looking at the situations that most challenge attendees are having courageous conversations. We will then look at the role emotional intelligence plays in handling these types of conversations. Other topics covered include:Areas CoveredPrinciples for delivering tough messages Principles for receiving tough messagesGuidelines for where to have tough conversations A four-part s..
Hazard Communication
It is necessary to ensure that the hazards of all chemicals produced or imported are transmitted to employers and employees. The transmittal of information is to be accomplished by means of comprehensive hazard communication programs, which are to include container labeling and other forms of warning, safety data sheets, and employee training. This occupational safety and health standard is intended to addr..
Healthcare Data Analytics: Methods of Matching Scarce Resources with Uncertain Patient Demand, Optimized Budgeted Nursing Staffing with Random Patient Demand
Because of the inevitable variability of the patient census (uncertainty), the planned (budgeted) staffing is usually: (i) either not enough to deliver proper quality of care or (ii) is excessive, resulting in idle time for some employees and/or pay under contractual obligation for the idle time.This webinar is providing a methodology called the ‘newsvendor’ framework ..
Healthy Conflicts - How to Respectfully and Successfully Handle Disagreements?
Conflict isn’t something that is bad, signals weakness or will inevitably end badly. On the contrary conflict is an opportunity to clear the air, express our differences, address our disagreements and find a path forward. If ignored or handled badly, conflict can devastate a colleague or client relationship or a team. If handled early and effectively, relationships and workplace culture will be enriched. Th..
HIPAA 2023 - Compliance Requirements, Do's and Don'ts
This 90-minute webinar will discuss how practice/business managers (or compliance offers) can get their HIPAA house in order before an audit.It will also address changes under the Omnibus Rule, new congressional mandates, and any other applicable updates for 2023 and beyond along with changes relating to Covid and Information Blocking under the Cures Act (do’s and don’ts).There are an enormous amount of iss..
HIPAA-HITECH: Where Are We Today And Where Are We Headed Tomorrow?
Getting to HIPAA compliance takes work, but work of a careful, thoughtful type. Instead of using an “all or nothing” shotgun approach, focusing effort in specific ways, making changes that are “evolutionary, not revolutionary”, and really knowing what constitutes HIPAA compliance is the best way to attain it. In some ways, it is similar to any compliance effort, while in other ways it is quite different. Th..
Hiring and Retaining in this Crazy Economy
Don has delivered this presentation to dozens of CEO and HR groups in the past few months. Employers are faced with The Great Resignation and The Great Quit, placing their companies and existing employees under enormous pressures. Since hiring and retention are closely related challenges, they are addressed together in this fast-moving presentation. Areas Covered How to decide who to hireEmployee referrals ..
Holding Remote Employees Accountable from a Distance - Out of Sight Out of Mind
Whether you’re a first-time manager or a seasoned manager, holding people accountable can be frustrating and bring out the worst of emotions and more so when employees are remotely working.Accountability, done effectively, is a skill you can develop just like any other skill, and while it is not a difficult skill to acquire and hone, it does require a high degree of conscious effort and even more challengin..