The Science of Leadership: Unlocking EQ for Better Decision-Making

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Speaker : DR. CLAIRE MUSELMAN
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When : Friday, August 08, 2025
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Time : 01 : 00 PM EST
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Dr. Claire Muselman is a nationally recognized expert in workers'
compensation strategy and leadership development. As the Co-Director of
the Master of Science in Leadership Program at Drake University and COO
of WorkersCompensation.com, Claire blends academic insight with
real-world experience. With over 20 years in the industry, she brings a
unique perspective that emphasizes empathy, communication, and
operational excellence. Her dynamic style and strategic mindset make her
a sought-after speaker, consultant, and educator across the insurance,
risk, and leadership sector.
This research-driven, practical session unpacks the neuroscience of emotional intelligence and its impact on leadership effectiveness. Participants will learn the core components of EQ—self-awareness, self-regulation, motivation, empathy, and social skills—and how these translate into better decisions, stronger relationships, and healthier work cultures.
We will explore what happens in the brain during decision-making and stress, and how EQ helps leaders manage cognitive load, regulate emotional responses, and maintain clarity under pressure. Through real-world examples, reflection prompts, and behavioral techniques, you’ll learn how to:
- Identify your emotional triggers and manage them proactively
- Use emotional data to guide better conversations and decisions
- Create psychological safety to boost team trust and performance
- Navigate difficult conversations and conflict with empathy and strength
- Balance emotional and analytical thinking for holistic leadership
The session dives into brain science in an approachable way, demystifying how stress and emotion affect decision-making and behavior. You will learn how to apply these insights in real-world leadership moments—whether you’re giving feedback, responding to resistance, or inspiring performance.
We will also explore how EQ links to organizational health. Emotionally intelligent leaders don’t just perform better individually—they elevate their teams. They know how to communicate through change, adapt to diverse personalities, and lead with humility while still driving accountability. Research consistently shows that organizations with high-EQ leadership experience better collaboration, higher engagement, and more innovation.
You will explore the role of self-compassion in leadership—how treating yourself with empathy helps regulate your nervous system, sharpen your presence, and improve resilience. This inner work is not just personal—it directly influences how you show up for your people. Understanding your own emotional wiring also makes you better at interpreting others' behavior and needs.
This session will help you develop a practical EQ toolkit. You will walk away with exercises like mindfulness check-ins, active listening frameworks, reflective journaling prompts, and feedback loops to grow your EQ over time. You will learn how to embed EQ into everyday leadership routines and organizational practices—from onboarding to performance reviews to team meetings.
In today’s hybrid and emotionally demanding work environments, EQ is a superpower. When leaders can decode emotional signals—both their own and others’—they foster deeper connection, psychological safety, and aligned collaboration. They know when to step back, when to lean in, and how to guide others without micromanaging.
Ultimately, EQ is the difference between leadership that’s simply directive and leadership that’s transformational. By integrating emotional intelligence into your leadership style, you will enhance your influence, deepen your credibility, and create environments where people—and results—thrive.
We will close the session with a guided reflection and planning activity to help you map your next steps. Whether it is deepening your empathy, improving feedback delivery, or enhancing your emotional self-awareness, you will leave with a personalized action plan you can immediately implement. The road to emotionally intelligent leadership starts with one intentional shift—and this session will help you find it.
In addition, we will discuss how EQ enhances inclusive leadership. Leaders with high emotional intelligence are more attuned to the diverse emotional needs of their teams, making them better equipped to foster belonging, equity, and understanding. You will explore how to use EQ to bridge generational, cultural, and communication style gaps across your organization.
We will wrap with a set of best practices to sustain your EQ growth long after the session ends. From peer coaching and accountability groups to digital tools and learning moments, you will leave with strategies that help embed emotional intelligence into your leadership for the long haul. Growth doesn’t happen overnight—but it does start with intention.
Areas Covered
- The neuroscience of decision-making under pressure
- Core pillars of emotional intelligence and how to develop them
- Emotional regulation strategies to avoid reactivity
- Leading with empathy: How to connect without overextending
- Using EQ to influence, inspire, and lead change
Who Should Attend
- People Leaders, and Supervisors
- HR Professionals
- Organizational Development Specialists
- Senior Executives and Emerging Leaders
- Project Managers and Team Leads
Why Should You Attend
Have you ever made a quick decision you later regretted, or struggled to communicate effectively under pressure? Emotional intelligence gives you the tools to pause, assess, and respond rather than react—especially in high-stakes or emotionally charged situations. In today’s fast-paced workplace, leaders are expected to balance logic and empathy, performance and well-being, results and relationships.
This webinar will help you strengthen your self-awareness, improve interpersonal effectiveness, and sharpen your decision-making through a neuroscience-backed framework. You will gain practical strategies for regulating your emotions, understanding others, and building environments where people feel safe, seen, and empowered.
You may be navigating difficult conversations, feeling the pressure of decision fatigue, or managing team dynamics that are tense or disengaged. EQ provides the foundation to lead with authenticity and agility in these complex environments. Without it, even the most brilliant technical skills or strategies can fall flat.
This session will challenge common misconceptions about EQ and give you tangible ways to assess and improve your own emotional intelligence. We will explore how emotional cues—both yours and others’—offer vital data that can inform better decision-making, reduce workplace conflict, and increase team cohesion. You will learn to recognize emotional blind spots, increase your self-regulation under stress, and communicate with intention.
Whether you lead a team, manage a department, or influence others through project or cross-functional roles, this session will provide you with actionable tools to increase your leadership impact. EQ is no longer optional—it is a differentiator.
By attending, you will walk away with renewed insight, practical tools, and the confidence to lead with greater emotional clarity and composure—no matter the challenge.
Topic Background
Leadership is not just about making decisions—it is about making the right decisions with the right awareness. Emotional intelligence (EQ) is one of the most powerful yet underutilized assets leaders can leverage to improve performance, build trust, and navigate complex environments. This session bridges the gap between science and strategy, helping leaders unlock the full potential of their emotional intelligence to lead with clarity, confidence, and connection.
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$160.00
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