Feedback That Fuels Growth: Delivering Constructive Feedback with Impact
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Speaker : YOKE VAN DAM
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When : Wednesday, May 07, 2025
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Time : 12 : 00 PM EST
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Yoke van Dam, is a NLP, behavioural change specialist, Professional speaker and leadership expert. Known as the Kintsugi Queen™, because of her ability to help disjoined teams to reconnect and find their flow again.
She works with leaders, who want to effectively articulate and communicate their vision so that their teams buy into it. As well as new leaders who need a strong foundational roadmap of how to work with and lead teams to successful outcomes.
She equips sales and marketing teams to increase sales conversions and create stickiness in their messages.
Her clients sell strategically and speak on small and large stages winning tenders, funding for films or getting listed as suppliers. She does in-person work in South Africa and Dubai. Many of her clients engage her for coaching or training from all over the world. If she’s not coaching you on your next big pitch, training a team or consulting you can find her speaking on stage, hiking up a mountain or jumping in a waterfall.
As a qualified behavioral change coach with veri¬fiable in-the-eld experience (2000+ team members, 2 300+ hours training, and 350+ coaching hours) she’s eminently suited to uncover the real issues holding teams back. Her hard-won experience (15 years) and tried and tested high-performance processes have seen even the most under-performing and fractured teams join together and become stronger and more remarkable.
Her advisory, speaking and coaching work empowers leaders and teams to create meaningful workspaces by tapping into their purpose and enhancing human connection. She empowers leaders and teams with confidence and influence, to find their flow and develop a growth mindset. The specific areas she focuses on are Leadership development, Culture, Emotional intelligence, Time-management, Negotiation, Communication, and Presentation skills.
Her clients have been as diverse as sales executives, business leaders and owners, customer service agents, marketers, lawyers, engineers, and accountants. The industries she has covered range from automotive, retail, manufacturing, and engineering to advertising, publishing, legal, and academic. She is the founder of Y-Connect and a Professional member of the Professional Speakers Association of Southern Africa (PSASA).
In today’s fast-paced corporate world, feedback is one of the most powerful tools at a leader’s disposal. However, despite its importance, many leaders and managers struggle to deliver feedback in a way that drives growth and improves performance. Rather than using feedback as a mere tool for correction, “Feedback that Fuels Growth: Delivering Constructive Feedback with Impact” focuses on harnessing feedback to inspire action, foster trust, and build a culture of continuous improvement within your team or organization.
In this session, you will learn how to shift your approach to feedback—from simply addressing issues to providing constructive insights that propel your team toward excellence. By leveraging the 3-2-1 Feedback Method, a proven framework for delivering balanced and actionable feedback, you will be equipped to offer both praise and constructive guidance in a way that motivates and drives results.
You will explore the importance of creating a feedback culture within your organization, where feedback is not feared or avoided but embraced as a tool for growth. By implementing consistent feedback loops, you’ll ensure your team feels empowered to seek and provide feedback regularly, fostering continuous learning and development.
However, feedback isn’t always easy, especially when it’s critical. Handling difficult feedback conversations requires emotional intelligence, empathy, and clarity. This session will teach you how to confidently approach tough feedback, ensuring it’s received positively, without creating defensiveness or diminishing morale. You’ll learn to navigate these conversations with a focus on problem-solving, helping your team members grow rather than leaving them discouraged.
Feedback also plays a crucial role in building psychological safety—a key factor in creating a high-performing team. When team members feel safe to give and receive feedback, they are more likely to share innovative ideas, take calculated risks, and perform at their best. We will explore how to foster an environment of trust, where feedback becomes a means of improving, rather than criticizing.
Furthermore, the session will emphasize how feedback can be used to improve performance and inspire commitment and accountability. You’ll learn strategies to make feedback actionable, ensuring your team members take ownership of their development and consistently follow through on your guidance.
Whether you're a seasoned leader or a manager stepping into a leadership role, this session will give you immediate, practical tools to apply in your daily leadership practice. You’ll leave with a comprehensive understanding of how to provide feedback that encourages growth, supports a culture of excellence, and strengthens team dynamics.
In just one hour, you will learn how to transform feedback from a transactional task into a strategic tool that fuels growth, enhances team performance, and drives a culture of continuous improvement. If you want to inspire action, build trust, and create a resilient, high-performing team, this session is for you.
Areas Covered
- The Power of Feedback: Understanding why feedback is essential for growth and performance improvement.
- The 3-2-1 Feedback Method: A proven framework for delivering balanced, actionable, and motivating feedback.
- Creating a Feedback Culture: How to establish a culture where feedback is continuous, embraced, and viewed as a growth tool.
- Handling Difficult Feedback Conversations: Strategies for delivering harsh feedback with confidence and empathy.
- Building Psychological Safety through Feedback: How feedback can foster trust and create a safe environment for open communication.
- Inspiring Accountability and Commitment: Using feedback to encourage action and ensure follow-through on development goals.
- Feedback Loops for Continuous Improvement: How to implement regular feedback cycles that enhance individual and team performance.
- Practical Application of Feedback Techniques: Tools and methods that can be immediately applied in your leadership role
Who Should Attend
- Managers (Mid-to-Senior Level)
- Team Leaders
- Supervisor
- Department Heads
- HR Professionals
- HR Managers
- HR Directors
- Learning and Development (L&D) Managers
- Training and Development Coordinators
- Executive Leaders (CEOs, COOs, etc.)
- Project Managers
- Operations Managers
- Sales Managers
- Customer Service Managers
- Talent Development Specialists
- Performance Managers
- People Managers
- Leadership Coaches
- Senior Consultants
- Business Owners
Why Should You Attend
- Are you struggling to make feedback a tool for growth rather than just correction?
- Many leaders give feedback as a way to fix mistakes, but have you realized how feedback can be a powerful tool to unlock potential, drive development, and improve overall team performance? This session will help you turn feedback into a growth driver for individuals and your team.
- Do you find it challenging to deliver feedback in a way that actually inspires action and improvement?
- Providing constructive feedback can be difficult. Are you finding it hard to deliver feedback that’s both balanced and actionable? With the 3-2-1 Feedback Method, you’ll learn how to provide feedback that motivates and drives results, ensuring you can help your team grow in the right direction.
- Is your organization stuck in a feedback cycle that’s irregular or ineffective?
- Does feedback in your organization feel like a one-time event rather than an ongoing conversation? Creating a feedback culture where feedback is regular, expected, and productive is crucial. You’ll learn how to establish consistent feedback loops that support continuous improvement and growth for your team.
- Are you afraid of difficult feedback conversations that could create defensiveness or conflict?
- Tough conversations are inevitable, but how do you navigate them without causing defensiveness or tension? Are you unsure how to give critical feedback while maintaining morale? In this session, we’ll show you how to handle difficult feedback with confidence and empathy, ensuring the conversation remains solution-focused.
- Do you struggle with building trust and psychological safety when giving feedback?
- How often do your team members feel comfortable giving or receiving feedback? Do you know how to create an environment of psychological safety where feedback is seen as an opportunity for growth, not a threat? We’ll explore how feedback can build trust and improve relationships, enhancing team cohesion and innovation.
- Are you finding it hard to get team members to take responsibility and follow through on feedback?
- Is your team’s commitment and accountability lacking after feedback sessions? Are they not acting on the feedback you provide? Learn how to use feedback to inspire commitment, hold team members accountable, and drive real change in performance.
- Do you feel uncertain about how to apply feedback techniques effectively and immediately in your role?
- You know feedback is essential, but do you have the tools and confidence to apply it in your current leadership role? In this session, you’ll walk away with practical, actionable feedback techniques that you can use in your following conversation, whether in one-on-ones, team meetings, or performance reviews.
- Would you like to learn from peers in similar leadership positions and gain new insights on feedback?
- Are you looking for new strategies and perspectives on feedback that could help you refine your approach and solve challenges you’re facing in your team? By attending, you’ll have the opportunity to network and learn from others in similar roles, exchanging valuable insights to enhance your feedback practices.
Topic Background
Performance coaching and the importance of feedback have been one of the favorite modules as part of Yoke van Dam’s Leadership development programs and Leadership coaching.
She has seen managers step up, dig deep, and transform their teams. You can too.
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$160.00
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