HR Compliance
Recruiting for Hard to Fill Positions (Easiest Isn't Always Best)
Generally, staff within most companies will open a position without investigating why the previous person left to determine the root cause. Was the Job Description poorly written so sourcing identified the wrong talent? Was the manager inept? Did the incumbent get promoted? Wouldn’t it be nice to learn/review ways to look at the Recruiting Process to find the elusive passive candidate instead of the over-po..
Reignite Recruiting: 9 Ways to Incorporate Diversity Strategies at Work
The demographics of the workforce are changing and companies are struggling to keep up with the challenges that can be caused by ignoring this elephant in the room. Are you an employer of choice? If not, why not? From reputation management to recruiting to employee engagement, this workshop will help you identify the many areas in which your decision-making process is unintentionally impacted by bias, as we..
Resolving Workplace Conflict
Whether people sit and work side by side or have to collaborate from thousands of miles away, there will be misunderstandings, hurt feelings and conflict. In this course we are going to explore some of the multiple reasons for conflict and look at appropriate interventions and solutions to solve them. Some conflict is simple to resolve, just some understanding of the impact your behaviour has on other. Othe..
Respect in the Workplace
In today's diverse workplace is a reflection of North American society at large. Often we see a wide range of behaviours that display a lack of respect and politeness, both inside and outside the workplace. Various polls and studies have highlighted that workers view impoliteness as a serious issue which must be dealt with. As the workforce becomes even more diverse than it is now, it is important that each..
Responding to EEOC Discrimination Charges
In Fiscal Year 2017, The Equal Employment Opportunity Commission received 84,254 discrimination cases. Think about it, we have 200 work days a year – so this equates to over 400 a day and 52 every hour. Sheer numbers indicate that it’s just a matter of time before a discrimination charge crosses your desk. Get the information you need NOW to be prepared.Your first reaction to receiving a charge of discrimin..
Rest Periods, Meal Breaks, and Overtime – Oh My! What You Need To Know About Wage & Hour Laws
Once an employee punches in, it is not just the start of their day – but also the start of an employer’s review for wage & hour compliance. Non-exempt or hourly employees are subject to and required to be given different meal breaks, rest periods, and compensation for things like travel time. This webinar gives employers the rules and regulations that need to be followed and also offers tips and techniq..
Rewards and Recognition Retaining Your Best Employees in Turbulent Times
An engaged workforce is a major competitive advantage for any business. It is clear that engaged workers work harder, produce more, generate greater profits, have more satisfied customers, have fewer attendance issues, and are better in almost every regard. Yet about two-thirds of employees are NOT engaged. That is a problem and an opportunity.Simply put, employee engagement is the extent to which employees..
Simplified and Standardized - Process Documentation That Works
Creating procedures can be daunting, especially if you’ve never done it before. How do you know how to write something that other employees can follow? What belongs in policy versus a procedure? Is there an easy format to use for writing procedures?All these questions and more will be answered. You’ll be able to state with confidence that procedures are in place and be able to use them.Learning ObjectivesUn..
Solving Team Conflicts: Tools for Employees or Groups to Get Along
Employees need to get along to be able to function and do the required work. This doesn’t mean they need to love each other or even like each other, but they must know how to co-exist. Managers and supervisors need to know how to use conflict resolution tools, to run individual meetings with warring employees, then know how to bring both employees together to facilitate a meeting that creates ground rules f..
Stay Interviews: A Powerful Employee Engagement And Retention Tool
A stay interview is a powerful retention tool that can give organizations a jumping-off point to build upon the positive aspects of the job. It helps to identify the key factors that engage and excite employees. As well, it helps to pinpoint aspects that drive dissatisfaction and frustration for high-performing employees, so that those aspects can be minimized or eliminated.Areas CoveredUnderstanding the co..
Strategic HR Training and Development
Strategic HR training is a fine line of clear education that supports specific goals, and it is not accomplished through extremes. From the employer downloading free PowerPoints off a website to the employer engaging the most expensive consultant to drone on for hours, both approaches will fail and will create both disengaged employees and legal problems.Strategic HR training is a deliberate, systemic appro..
Stressed Out: How to Deal with Conflict, Difficult Co-workers, Peers and Even Bosses
Conflict is an inevitable part of life. No matter how hard you try, it can seem that there will always be something that causes you or someone around you to be frustrated, angry, and impatient – or a whole host of other not-so-pleasant emotions.Conflict arises when the people we work with have different ideas, perspectives, backgrounds, values, goals or expectations. Yes, conflict can be destructive! It div..
Succeed with Collaborative Leadership
Human nature does not change but our understanding of human nature does change. Every manager must become adept and getting the best performance out of every employee. Today that means adapting the traditional management and leadership categories to the current situation. For example, employees are assigned specific tasks to perform and goals to meet. Collaborative spend time with each employee and then wit..
Successfully Manage People Who Are Older Than You
Generational diversity” is no longer just a buzzword. We’re seeing younger and younger individuals in positions of power and influence in the workforce, and these days it’s not uncommon for the power hierarchy to be reversed, with older individuals reporting to younger bosses. You cannot manage an experienced worker based on authority from your position title alone. Managing someone older than you don’t hav..
Surviving an EEOC Investigation
The Equal Employment Opportunity Commission has come knocking -- uh, oh....what do you do now? Well, this program has the answers. Too many employers think that the EEOC process is a hazard to be survived, and the next, even more evil, step, also known as litigation, is a bridge crossed at a later date. Believe it or not, going through the EEOC's process can provide a lot of useful tips and tools to a savvy..