Sales And Customer Service Coaching
Cost of Goods Sold - Inventory, Write-Downs, Valuations and More
This webinar is the deepest dive into the cost of goods so yet. We will be looking at all the major issues involved in determining the cost of goods sold such as IRC 263A UNICAP rules, and inventory valuations. We will also look at the new change of accounting methods available under the Tax Cuts and Jobs Act along with different accounting methods people can use that related to Cost of Goods Sold in order ..
Effective Communication for Engineers and Scientists
This 60-minute webinar is intended for anyone who, like the trainer, has a technical background. We will look at the benefits of effective communication, the underlying principles, and how they might be successfully applied in a range of typical situations. The overall aim is to help scientists and engineers identify the aspects of communication that they currently do well, and aspects that they can usefull..
Effective Inventory Management
Inventory management is one of the key pillars of a successful business. While this statement would seem to go without saying, in real life effective inventory management is a very difficult objective because of all of the moving parts. Simply put, a robust and collaborative extended supply chain is required to meet the changing demands of this marketplace.Effective inventory management requires that global..
Handling Difficult Customer Behaviours
Dealing with difficult customers can be stressful, anxiety-ridden and can have an adverse effect your entire day, week, year! When we lack the proper tools to overcome difficult customer behavior, it can negatively impact our bottom line not to mention our professional and personal lives. In this course, you will be provided with the tools to handle difficult customer challenges with skill and ease.Learning..
How to Administer Vendor Assessments
A Responsibility Check should be done before an award or contract is made to a vendor. This process will help ensure that a vendor is capable and reliable. Participants will learn how to Document an Assessment Review. They will learn ways to do Customization for vendor Types. Attendees will be able to understand what a Verification Check List is and how to create and use one. In addition, they will be given..
How to Become an Influential & Empowered Leader – With or Without a Title
With shifting corporate cultures requiring change management expertise, this webinar focuses on the mindsets, practices and emotional intelligence of the leader or aspiring leader. Discover not only how to facilitate and empower positive change, but how to start by becoming the “changed one” yourself.Stringent notions of management and top-down pyramid corporate structures are constantly being challenged. D..
Laser-Focused Selling
Laser-focused selling is about becoming smarter in your targeting and in the steps in the sales cycle, so you get better results. Many sales professionals and entrepreneurs look at the landscape of prospects far more broadly than they should, seeing everyone as a prospect. In doing so, they weaken their ability to focus on their very best prospects. There’s nothing like landing clients who are an ideal fit ..
Make Outlook a Partner in Productivity
Are you one of those people who regularly sign up for time management seminars but you still can’t get a handle on all your projects and tasks? Then sign up for this webinar and get real help, not theory.Effective time management demands that you understand time management principles AND have a tool to implement those principles, this webinar combines both. You are given fundamental time management principl..
Outlook Best Practices: Get Organized With Microsoft Outlook
This 60 minute Get Organized with Outlook session will encourage and enlightened Outlook users on how to use Microsoft Outlook to more confidently and efficiently organize their information and commitments. Participants will learn smarter tips, tricks, and systems to better manage their tasks, follow-ups, contacts, notes, and calendar items. Don't worry, this is not a boring computer class (you'll have fun!..
Pitch Perfect: The Art of the Elevator Pitch
Your elevator pitch is an invitation to get to know you, what you do and to discover any possible connections. Sadly, most people, whether a novice employee, a beginning entrepreneur, or a seasoned corporate executive, do not know how to present themselves well and are losing prospective clients and relationships as a result. Don’t be “most people;” understand how to make the most of those first important o..
Preparing for a (US and other) Customs Audit
US Customs law dates back to 1879 and was far less burdensome, legally, on the US importer until 1993. Under current law, the US Customs Modernization Act, the US Importer is now mainly responsible for adherence to all US Customs laws and regulations. While Customs calls it a “shared responsibility”, the burden is on the importer to “exercise reasonable care”. In this session, we’ll discuss the basics of a ..
Presentations that POP
Over the years people have been lulled into believing that doing a presentation simply means preparing a PowerPoint filled with bulleted slides and then reading through them for the audience. Everyone that has sat through one of these presentations knows that they are boring and hardly anyone can remember what was said during the presentation. That is NOT how it was meant to be.This course will give you bas..
Product Development and Manufacturing
Conceptualizing, designing, creating, and developing, manufacturing and growing products from start to finish is a time-consuming, arduous endeavor. To increase your chance of success, we will review in depth the following nine steps to take your idea from conception to launch.1. Discover/ Validate an Innovative Product (with a Purpose)New product innovation begins with a problem or inspiration. What needs ..
Sales in the Era of Artificial Intelligence
There's no doubt that the sales world is undergoing change. Artificial intelligence and machine learning are already in place in today's leading organizations. And it's no doubt that every boardroom (and maybe many watercooler chats at other levels) is talking about how to use technology effectively to sell more.This means changes for sales personnel and sales teams. The old ways of selling are going to be ..
Stop Microsoft Outlook Illiteracy from Slowing Productivity
Anything new introduced into your schedule has the potential to slow down your productivity. This is disconcerting to individuals who have the producer’s mindset and makes them shy away from the new, impairing their movement into the future. In the case of the complex Microsoft Outlook software, time spent learning how to use it pays huge dividends in productivity, even when upgrading from one version to a ..