Speaker Profile
AUDREY HALPERN
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a faculty member of the American Management Association where she trains communication skills.
Employee Engagement to Attract and Retain Talent
As leaders, we need to realize that the wants and needs of our employees are changing. There are factors that lead to differences in employee job performance. A good manager needs to understand what causes those differences. Employee engagement is not the same thing as job satisfaction or job happiness. It’s not just happiness or satisfaction that matters, but how those emotions directly relate to the indiv..
Strategies for Managing (and Minimizing) Interruptions in the Workplace
Handling a wide variety of tasks you often have limited time to complete your work due to frequent interruptions. These interruptions can break your train of thought and slow your work pace. It's critical to stay focused, not just for your own priorities but for those of the company as well. Interruptions at the workplace are estimated to cost businesses in the U.S. over half a trillion dollars each year.An..
Managing Older Workers: Understanding the Power Dynamics and Generational Differences
Generational diversity” is no longer just a buzzword. We’re seeing younger and younger individuals in positions of power and influence in the workforce, and these days it’s not uncommon for the power hierarchy to be reversed, with older individuals reporting to younger bosses. You cannot manage an experienced worker based on authority from your position title alone. Managing someone older than you doesn’t h..
Foundational Skills for Transition to Supervisor or Manager
There are some basics that you will need in order to lay the foundation for your new role. Building new and effective key relationships is one essential skills as is learning how to increase your personal effectiveness, and developing the employees who your supervise or manage to achieve company goals. This webinar discusses the foundational skills and do’s and don’ts to start off being successful in your n..
Essential Guide to Successfully Manage People Who Are Older Than You
Generational diversity” is no longer just a buzzword. We’re seeing younger and younger individuals in positions of power and influence in the workforce, and these days it’s not uncommon for the power hierarchy to be reversed, with older individuals reporting to younger bosses. You cannot manage an experienced worker based on authority from your position title alone. Managing someone older than you doesn’t h..
Overcoming Imposter Syndrome You are NOT a Fraud
Imposter Syndrome is the feeling where we feel that we don’t deserve the position of responsibility that we have. Often find it difficult to take pride in our achievements and have the feeling that we are a ‘fraud’. This one hour webinar support new managers aspiring leaders, and anyone who struggles with feelings of inadequacy. It will help you identify and address negative thought and behavior patterns th..
Prioritize and Learn to Say No
Prioritization is a process that successful leaders use to assure that they are focused on the right things. If you don’t respect your time, then why would anyone else? The art of saying “no” gives you more control of your time, and who wouldn’t wantlearning ObjectivesLearn to prioritize work according to what is most important. Make time for the most important tasks and focus on work that matters. Don’t le..
Persuade and Influence to Get Results
Whether you are leading, following, and/or collaborating, chances are you need to influence others to be successful. Influence strategies can range from reliance on position to education, encouragement and collaboration. The key is knowing which approach to use in a given situation.Areas CoveredIn this webinar you will learn how to build your influence in business interactions through persuasion techn..
Managing Difficult Employees
When difficult employee behavior is not addressed properly, other employeesbecome resentful, they lose respect for your organization’s leaders, and they start modeling thedifficult employee’s behavior. Employee morale decreases and your organization’s results andculture suffer. This webinar provides practical strategies for dealing with difficult people andsituations in the workplace. The strategies that ar..
How to Become An Emotionally Intelligent Business Leader
Emotional intelligence is a general set of skills that can be applied to anyone and any environment. It has been shown that, Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ.Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others and build effective relations..
BEST SELLER - Business Writing for Results
Communicating through email is fast and convenient and there are rules and etiquette that should need to be followed otherwise it may give a bad impression about the sender to the recipient. After completing this course, you will have learned: how to manage emails, the principles or 'rules of thumb' to ensure professional, clear & effective emails.The way you write and respond to emails and other docume..
BEST SELLER - Cross Cultural Collaboration for Effective Teams
Global teams demand special attention to differences in culture, communication barriers, and inherent trust existing among the team members. A lack of cultural awareness in a multicultural environment can create a sense of division among workers. Workers can develop cliques that make it hard to create a sense of teamwork and unity. Instead, the "us" versus "them" mentality that can develop from a lack of cu..
BEST SELLER - Transition to Supervisor or Manager … Now What
Doing the work is one thing and now supervising others or managing others are new challenges, which will be much easier if you understand the new expectations that people have of you. There are new people and communication skills that you will need in order to get the work done through others and manage stakeholder expectationsLearning ObjectivesUnderstanding your new roleRecognize the 10 most common pitfal..
Attitude is Everything
It can be difficult to maintain a positive attitude when dealing with stressful situations and pressing deadlines, but choosing to do so can play a big role in career success and stress reduction.Attitude, whether it is positive or negative, can be contagious. A positive one motivates others, reduces stress, increases quality and productivity, creates teamwork and encourages creative thinking. Your team mem..
Managing Multiple Priorities
In a perfect work day, we would all like to be as productive as possible. From the minute we sit at the desk with a coffee in hand to the moment that 5 o’clock shadow hits our face, productivity would be non-stop. But since we do not live in a perfect world, interruptions, clashes, and hiccups happen which can prevent us from accomplishing everything that needs to get done.Areas Covered Effective vs Efficie..