Sales And Customer Service Coaching
BEST-SELLER : Acing Your Pitch, Strategies for Persuasive Presentations
Have you ever been bored to tears by pitch after pitch, presentation after presentation? You’re not alone. Many people find that most presentations lack excitement and fail to make a lasting impact. If you're tired of blending into a sea of monotonous pitches and want to stand out, this webinar is your chance to learn how to captivate your audience and make your message unforgettable.In a world flooded with..
2025 Video Marketing Social Media Roadmap: Where and What To Post for Business Success
Join us on a transformative journey through the intricacies of social media marketing, tailored specifically for professionals seeking to maximize their reach and impact.Throughout this dynamic webinar, attendees will embark on an immersive exploration of the Video Marketing Social Media Roadmap, equipping themselves with the precise tools needed to thrive in the digital sphere. Do you need to be posting ev..
The Magic of Engagement – How to Deliver Exceptional Customer Service
In this webinar, you will learn the two main causes of employee turnover and how to remedy it, and how to adapt the leadership characteristics of successful business leaders and coaches.Areas Covered Be introduced to the most essential strategies coming out of the lockdown that engages, empower and motivates employees Implement the 5 fundamental qualities of leadership that inspire a..
Mirroring the New Buyers Journey
The traditional B2B buyer's journey has undergone a dramatic transformation in recent years, driven by the rapid advancements in digital technology, the growing influence of millennials in decision-making roles, and the increasing number of stakeholders involved in the purchasing process. These sweeping changes have created a complex and challenging landscape for sales teams to navigate, requiring a fundame..
Pitch in a Way that Michael Jordan Would Say Yes - Strategic Selling for Professionals
As a professional in business, you have built your credibility and done your 10,000 hours of becoming an expert.How do you strategically sell and position your product and service, When you know that you are competing against others?In this Case study approached webinar we will unpack the Strategic selling strategies that allowed Nike to win the Jordan deal in the 80’s.Areas CoveredUnderstand all the phases..
Rise to the Top: Mastering Negotiation and Promotion Skills
Understanding Negotiation and Promotion Skills. Definition of Negotiation: Negotiation is the art of reaching an agreement through dialogue and compromise. It involves two or more parties discussing their interests to find a mutually beneficial outcome. Whether it's negotiating a salary raise, project terms, or workplace responsibilities, the ability to negotiate effectively is indispensable in any career.K..
Added Value Negotiating: Building Balanced Deals
As a training topic, negotiation skills often create anxiety for the participants. If they have experienced a typical “I Win-You Lose” negotiation seminar, then those feelings are usually based on not wanting to have to do battle with a fellow participant just to learn or improve negotiation skills.The five-step Added Value Negotiating (AVN) method presented in this webinar is about the mutual search for va..
Analytical Techniques For Enhancing Supply Management Performance
Supply Management is about buying the right thing, at the right time, at the right quality, at the right price, from the right supplier, in the right way. In order to do these steps “right” requires skillsets in many analytical techniques. This webinar covers some of the basic analytics that purchasing and contract personnel use to obtain maximum value for their organizations. Show how Purchasing Savin..
Effective Inventory Management
Inventory management is one of the key pillars of a successful business. While this statement would seem to go without saying, in real life effective inventory management is a very difficult objective because of all of the moving parts. Simply put, a robust and collaborative extended supply chain is required to meet the changing demands of this marketplace.Effective inventory management requires that global..
Handling Difficult Customer Behaviours
Dealing with difficult customers can be stressful, anxiety-ridden and can have an adverse effect your entire day, week, year! When we lack the proper tools to overcome difficult customer behavior, it can negatively impact our bottom line not to mention our professional and personal lives. In this course, you will be provided with the tools to handle difficult customer challenges with skill and ease.Learning..
How to Administer Vendor Assessments
A Responsibility Check should be done before an award or contract is made to a vendor. This process will help ensure that a vendor is capable and reliable. Participants will learn how to Document an Assessment Review. They will learn ways to do Customization for vendor Types. Attendees will be able to understand what a Verification Check List is and how to create and use one. In addition, they will be given..
How to Become an Influential & Empowered Leader – With or Without a Title
With shifting corporate cultures requiring change management expertise, this webinar focuses on the mindsets, practices and emotional intelligence of the leader or aspiring leader. Discover not only how to facilitate and empower positive change, but how to start by becoming the “changed one” yourself.Stringent notions of management and top-down pyramid corporate structures are constantly being challenged. D..
Laser-Focused Selling
Laser-focused selling is about becoming smarter in your targeting and in the steps in the sales cycle, so you get better results. Many sales professionals and entrepreneurs look at the landscape of prospects far more broadly than they should, seeing everyone as a prospect. In doing so, they weaken their ability to focus on their very best prospects. There’s nothing like landing clients who are an ideal fit ..
Make Outlook a Partner in Productivity
Are you one of those people who regularly sign up for time management seminars but you still can’t get a handle on all your projects and tasks? Then sign up for this webinar and get real help, not theory.Effective time management demands that you understand time management principles AND have a tool to implement those principles, this webinar combines both. You are given fundamental time management principl..
Outlook Best Practices: Get Organized With Microsoft Outlook
This 60 minute Get Organized with Outlook session will encourage and enlightened Outlook users on how to use Microsoft Outlook to more confidently and efficiently organize their information and commitments. Participants will learn smarter tips, tricks, and systems to better manage their tasks, follow-ups, contacts, notes, and calendar items. Don't worry, this is not a boring computer class (you'll have fun!..