Speaker Profile
AUDREY HALPERN
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a faculty member of the American Management Association where she trains communication skills.
Managing Difficult Employees and Tough Situations
When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modeling the difficult employee’s behavior. Employee morale decreases and your organization’s results and culture suffer. This webinar provides practical strategies for dealing with difficult people and situations in the workplace. The strategies tha..
Successfully Manage People Who Are Older Than You
Generational diversity” is no longer just a buzzword. We’re seeing younger and younger individuals in positions of power and influence in the workforce, and these days it’s not uncommon for the power hierarchy to be reversed, with older individuals reporting to younger bosses. You cannot manage an experienced worker based on authority from your position title alone. Managing someone older than you don’t hav..
Top 10 Strategies for Managing (and Minimizing) Interruptions in the Workplace
Anticipating the pressure and finding ways to redirect it in more meaningful directions so you can maintain control of your work is important. While interruptions at the workplace are inevitable, it doesn’t mean that they cannot be minimized or reduced. How you deal with interruptions and what your strategies for handling them matters. Learn to effectively handle interruptions so you can refocus quicker and..
Respectful Behavior In A Post COVID Workplace
Many of the traits that have always been important for managers - empathy, clarity, authenticity, and agility - are even more crucial during this time of uncertainty and upheaval. Leaders have been challenged to maintain connection and a sense of belonging within their teams even when they cannot be in the same room together. As leaders begin to stage the return to work, they have an opportunity to leverage..