Bill specializes in helping businesses improve their results by developing employees and providing tools, tips and techniques to make better decisions and solve problems more effectively. His background includes more than twenty years of senior management experience in the public, private and nonprofit sectors. He has worked with hundreds of individuals as a trainer, facilitator and consultant to more than 250 major organizations such as: AstraZeneca, Bank of America, The Federal Reserve Bank of New York, National Grid, NYC-Citywide Administrative Services, Southern Company, Marine Corps/Intelligence School, McGraw Hill, Johnson & Johnson, NY/NJ Port of Authority, Société Générale Bank, Time Inc. the U.S. Mint, and Verizon to develop and improve their employees’ professional and interpersonal skills to increase their management and team effectiveness. Bill has presented and coordinated workshops at the local, state, national and international levels He also serves on the faculty of the American Management Association conducting seminars in their Leadership, Communications and Management practices. A foundational topic in his practice is Problem Solving where he lays out a road map from his recently published book “The Essential Problem Solver – A Six Step Method for Creating Solutions that Last” to help participants clearly, identify, explore and find the right solution to their challenges.