CPE Courses
Legal Documentation Techniques: If it Wasn’t Documented, it Didn’t Happen
Good documentation just doesn’t happen by accident. Left to our own devices, many of us probably think we have better things to do than write down what the weather was that day, fill out the performance log or, dare I say, update the schedule. After all, there’s work to be done. However, it only takes one time in litigation to change that mindset. In addition, the reality of a dispute resolution forum is th..
Legally Terminating Employees: 10 Complex Issues You Must Know
Employers must terminate employees from time to time in order to run their businesses effectively. In today’s litigious world, terminating employees is an emotional and legal minefield for managers and supervisors. Even subtle differences in preparing for and conducting terminations can impact greatly the level of legal risk, and whether an employer faces a claim that may cost six figures (or more) in poten..
LGBT Inclusion in the Workplace: Navigating Policies, Procedures, and Practices
Workplaces have made progress towards LGBTQ equality yet LGBTQ workers still go to work every day with the fear that they might lose their jobs because of who they love and who they are. There is no federal law protecting the LGB community from workplace discrimination and harassment. There is confusion among organizations as to whether the federal civil rights law Title VII protects gay, lesbian, and bisex..
Managing Difficult Employees and Tough Situations
When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modeling the difficult employee’s behavior. Employee morale decreases and your organization’s results and culture suffer. This webinar provides practical strategies for dealing with difficult people and situations in the workplace. The strategies tha..
Managing Medical Leave in California: What’s the difference between FMLA, CFRA and PDL
This webinar will discuss the Family Medical Leave Act (FMLA) and distinguish the important differences between it and the California Family Rights Act (CFRA) and Pregnancy Disability Leave. It is vital that employers who conduct business in California or have employees in California be aware of the important differences, which can result in heavy fines for non-compliance for the employer.Learning Objective..
Managing Poor Performance
Every manager complains about their employees’ performance problems at some point in their career. Over the years, I’ve come to look at the challenge of problem performance a little differently. What I have come to accept is poor performance takes two players; the manager and the employee. And while it is always easier to focus our attention on the latter we must look at our own contributions to the perform..
Managing the Remote Workforce During COVID-19: Policies, Procedures, and Practices
Employers and employees are experiencing one of the biggest challenges in history in how people work. Some have never worked from home—some with spouses, kids, and pets at their desks – assuming they even have a desk at home. Many managers have never managed employees who work from home. The new situation is stressful and maybe all-consuming.How should remote teams communicate? How often? How do they have a..
Managing Workplace Conflict
What impact does dysfunctional conflict have on your workplace? High tensions, stress, and anxiety? Reduced effectiveness, productivity, and quality? Increased absenteeism, turnover, hostility, and possibly violence? Is conflict displayed as outward aggression and dominance or are their issues with conflict avoidance where important issues are unresolved?The dysfunctional conflict has destructive consequenc..
Mastering Coaching and Mentoring for Outstanding Job Performance
Empower your employees to become more productive, effective, and committed team members!In today’s tough business environment, your organization can’t afford anything less than outstanding performance. Are you prepared to get the best from your team? Keep your team members’ productivity up to par—and show them how to do the best job they can? You’ll learn a step-by-step approach to effective coaching and su..
Mastering The Leap To Management
Going from being a doer to one who manages others doing can be a daunting challenge. This webinar gives new managers tools to help them succeed in their new role.In this 60 minute webinar, Larry will provide you answers to some of the common problems new managers face like:Understanding the psychological challenges of making the leap to a managerial/supervisory role Avoiding five big mistakes every new mana..
Maximize the Return on Your Hiring Investment: How to Welcome, Engage, and Retain New Employees with Your Onboarding Strategy in 2020
Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success. NEO is not a one-day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment..
Mediating Employee Complaints And Conflict Resolution Maneuvers For Managers
In a workplace, problems are solved all day long and interpersonal conflicts should be just another problem to be solved. However, it’s always easier to solve problems regarding things. But the people side of problems is usually trickier and in actuality, it’s highly unlikely that any problem solved in the workplace doesn’t have a people element to it. Some people like to say nothing in business is personal..
New California Employment Laws for 2018
2018 brought California a variety of updated employment laws. This is a primer to the new California employment law and an update to changes to the existing laws for 2018. Among the various topics will be updates to the Fair Pay Act and a brief summary of new rules regarding background checks, and wage and hour laws. There will also be a brief discussion of the federal immigration laws as they are being app..
Office Gossip Solutions for Instant Impact and Results
How an organization deals with gossip can be mean the difference between growing and thriving or disintegrating from within. Office gossip is a fact of life; what you do with it is up to you. Come to this workshop and find out the answers to your questions, as well as exactly what you need to do to stop gossip in its tracks in your workplace. Stop Gossip in its Tracks before it ruins your reputation, your o..
Onboarding a Multi Generation Workforce
Onboarding is a topic often talked about but never done the right way. Many confuse Onboarding with New Hire Orientation. Although New Hire orientation is necessary, Onboarding is an important ingredient in retaining employees.Many organization that utilizes Onboarding still find it very difficult to retain employees. In this session, participants will learn how important it is to engage multi-generations i..