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Mastering Labor Relations: Your Essential Survival Guide - A Webinar Series
Even seasoned HR professionals recognize that Labor Relations requires a distinctly specialized skill set, underscoring the complexity and nuanced dynamics that characterize this critical aspect of workforce management. For individuals who have either never engaged with a collective bargaining agreement (CBA) in a unionized environment or those seeking to refine their expertise and stay abreast of contempor..
Oh Look, a Squirrel! Productivity Despite Distractions
This talk, "Oh Look, A Squirrel! Productivity Despite Distractions," explores how constant cognitive distractions impact our ability to focus and get things done. Many people experience an ongoing stream of internal and external interruptions that derail their productivity, often without realizing how much time is lost in the process. Research shows that every distraction can take up to 30 minutes to recove..
Assertive Communication Style
This engaging program will help attendees grasp the concepts of assertive communication, distinguish between passive, assertive, and aggressive communication styles, and learn how to use assertiveness to overcome professional difficulties. Participants will gain real-world communication skills through role-playing, activities, and group discussions.By the end of the event, attendees will have learned how to..
Putting a Lid on Toxic Relationships
Does business have to be a dog-eat-dog world? Where the person who shouts the loudest wins, and we have winners and losers? Opposing forces ready to attack?Toxic cultures are everywhere, and your business might not look like a war zone, but toxic behaviour like gossip, criticism, contempt, and defensiveness can break the morale, flow, and productivity of your team while leading to resignations.In this..
Coaching vs. Managing: The Key to Empowering Your Team
In today’s rapidly changing workplace, the way we lead others is evolving. Traditional management — focused on control, oversight, and direction — is no longer enough to inspire high performance, loyalty, and growth. The most effective leaders today aren’t just managers; they’re skilled coaches who empower individuals to think critically, stay aligned with their strengths and values, and develop into the be..
Accountability Amplified: How to Set Expectations Without Micromanaging
As a leader, do you constantly check on your team, even outside work hours, to ensure everything runs smoothly? Do you feel the need to control every aspect of your team’s work, from task completion to meeting outcomes? If you’re struggling to let go and trust your team, you might be unknowingly micromanaging—an approach that can lead to frustration, disengagement, and burnout, not just for your team, but f..
AI or not: Intelligent AI writing strategies for professionals
Unlock the power of AI writing tools like Gemini and ChatGPT to revolutionise your professional communication, save significant time, and produce high-quality content effortlessly.In this training, we'll take a look at much-talked-about AI-writing tools like Gemini and ChatGPT, but also other AI-facilitated solutions that will help professionals who need to write a lot for their work but who constantly stru..
Managing Difficult Employees
When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modeling the difficult employee’s behavior. Employee morale decreases and your organization’s results and culture suffer. This webinar provides practical strategies for dealing with difficult people and situations in the workplace. The strategies tha..
Managing the Emotions of Rapid Change 2025
In this engaging session, speaker and futurist Don Phin will walk attendees through the emotional terrain of rapid change. You’ll learn how to recognize common resistance reactions (the Victim, the Sheep, and the Champion), how to guide each of them, and how to manage your own story and energy in uncertain times. The "Coax-Encourage-Inspire" model offers an uplifting way to lead, adapt, and thrive.Areas Cov..
Ready, Set, Respond: Handling High-Stakes Questions with Ease
Answering high-stakes questions is an essential skill in leadership, business, and communication. Whether in a boardroom, during a sales pitch, in a media interview, or during a high-pressure negotiation, your ability to respond effectively can shape perceptions, build trust, and influence decisions. Yet, many professionals struggle with these moments, feeling unsure of how to handle difficult inquiries, pu..
Storytelling for the Future — Engaging Audiences in an Attention-Scarce World
In an era defined by information overload, algorithmic curation, and fragmenting attention spans, the fundamental challenge facing communicators has transformed. The primary obstacle is no longer reaching audiences but earning their sustained attention and trust in environments specifically designed to scatter focus and encourage passive consumption. Against this backdrop, strategic storytelling has reemerg..
From Compliance to Culture — Building Future-Resilient Organizations
In an era defined by accelerating change and compounding disruptions, traditional approaches to organizational resilience are proving increasingly inadequate. While compliance frameworks provide essential guardrails, they primarily prepare organizations for known risks and predictable scenarios. Yet today's most significant threats often emerge from unfamiliar territories—complex intersections of technologi..
Operational Resilience in Practice: How to Prepare for Disruptions and Minimize Business Impact
Operational resilience is not just about recovering from a crisis—it’s about proactively preparing for disruptions before they occur. This course introduces participants to key principles, regulatory expectations, and practical implementation strategies to build resilience across people, processes, and technology.The session will cover:The fundamentals of operational resilience and why it mattersThe role of..
Leading with Wellness: Sustainable Success in High-Pressure Roles
In today’s world, many of us are looking to efficiently lead in our lives and our professional careers. But how do we lead with wellness? How can we lead with wellness to help us sustain a demanding career or potential stressful situations? When we experience overwhelming job roles and daily stressors, this can take a toll on our mental and physical health, as well as our productivity. This presentation wil..
Chaos and Conflict Resolution & De-Escalation for a Better Environment
Conflict is a natural part of life—but chaos is optional. In this timely and transformational session, Mary will explore how to shift from emotional reactivity to intentional peacebuilding, using both therapeutic tools and spiritual principles.Participants will learn that de-escalation is more than calming someone down—it’s a practice of deep listening, empathy, and boundary-setting. Through practical scena..