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How to Give Corrective Feedback: The C.A.R.E. Model – Eliminating Negative Behavior by Focusing on Accountability?
We are all familiar with the “Sandwich” model of giving negative feedback – slice of something positive, then the constructive criticism/negative feedback, followed by a slice of something positive. There is so much more to being effective than this one idea. Register and collect them all. As a bonus, don’t miss out on receiving the 3 self-tests that guarantee you the skills to empower, engage and ins..
How to Handle Tricky Employee Absenteeism Problems?
When employees don’t play fair with your organization’s absentee policy and take an unplanned or excessive time off, it causes problems and you need solutions! This webinar will teach you how to create or update your attendance policy which complies with legal standards and which can be flexible enough to meet the demands of different departments or positions. The program will also address federal and state..
How to Lead by Coaching and Mentoring and Benefits It Brings?
In today's fast-paced world, many of us are constantly striving to be better leaders. But what does it mean to be a good leader these days? Is it all about being in charge, giving orders, and making sure everything is done the way you want it? Not anymore, and we all know it.So let’s talk about this new leadership paradigm and how you can ‘lead different’ by tapping into the benefits of managing your team t..
How to Make Difficult Conversations or Crucial Conversations Easier
This session will go over the dynamics of dealing with difficult or crucial conversations, how to prepare for them, what to do when they arise, what to say and how to redirect reactions when they occur. Areas Covered Stages of a difficult/crucial conversationHow to prepare for itWhat to do if someone isn’t responsive How to handle difficult behavior in a crucial conversationWhat to say when you don’t know w..
How to Properly Terminate an Employee and Avoid a Lawsuit
During this 60-minute program, will be discussing what it means to be an “at-will” employer, the history behind at-will employment, the exceptions to at-will employment, the increasing regulation on employers, as well as some very important cases that underlie the current framework of how employers employ people today. This webinar will describe the systems Every employer should have in place to track..
How To Resolve Issues With An Elephant In The Room
If you are in a business environment, and/or have discussions with family and friends this webinar will assist you to calmly and effectively address the issue without an argument or hurt feelings. Research reveals that 56% of people bottle-up workplace, family and friends grievances for more than a year without addressing it. It is amazing the pain and frustration many people are willing to endure to avoid ..
How to Respond to An EEOC Charge and Win
Making the EEOC “go away” definitely is not something an HR professional or business should expect to do without solid training. This session provides you with that training. This is a must-have in 2023. David has handled these matters for 24 years and has developed a system that works. In this session, he will walk you through the steps you should take from the minute you receive the EEOC charge through th..
How to Strategically Address Systemic Racism, White Privilege, and Unconscious Bias in the Workplace: It’s About More Than Training and Policy
The summer of 2022 will be long ingrained into our social and individual consciousness due to COVID and the horrific murder of George Floyd, a black man. George’s murder by white police officers, captured on video for the world to see, sparked outrage around the globe. So what, you may be asking, does that have to do with the business world. Racial bias workshops just won’t do any more. Employers and busine..
How to Succeed as a New Manager Today: Mastering the Essentials and Avoiding Major Mistakes
The basics of good management are the same for first-line supervisors and CEOs. The successful approaches have a track record of success in the public, private, and nonprofit/NGO sectors. The first step is to understand the unique challenges new managers face, especially if you have been promoted from within the team and are now expected to lead your former peers. The first task is to build a strategic plan..
How to Turn Client Feedback into Your Secret Weapon?
Client feedback is a goldmine of information that, when used effectively, can lead to significant business improvements and stronger client relationships. In this session, Zani Barrish will guide you through the process of mastering the customer-feedback loop. You will discover how to collect, analyze, and act on feedback to drive innovation and business growth. By turning client feedback into your secret w..
If Actions Speak Louder Than Words, What Is Your Team Really Saying?
We will show you how to tap into the “underlying conversation” you have when you are communicating with everyone. You will see why it is so easy to make assumptions and get disappointed. You will discover how to get on the same page with your employees so trust will build on your team! You will also have simple and profound tools to “walk your talk” and earn respect as a leader.With over three decades of pa..
Ignite the Best – Empower the Rest - Make Training Stick
What drives you? What is the one thing that is your purpose in life? The answer to this will get and keep you focused on being the best you can be. Your attitude, and behavior, impact everything you do, what you say, how you say it, and how it influences everyone you connect with. See just how important the soft skills of recognition, appreciation, and an ability to set high expectations are in getting empl..
IM4** Performance-Leadership™: Architecture and Artistry for Being Compelling and Captivating
Perhaps you can deliver a clear message But do you know how to compel and captivate a team, a boardroom, or a large audience? In fact, do you know the difference between compelling and captivating, and why it’s vital for Hi-Task and Human Touch Leadership? Next, are you ready to discover and develop your “Passion Power”™? Are you prepared to pull it all together and become a high-power presenter and an IM4 ..
Implementing an Effective Succession Planning Program
Fortune 500 companies and small family businesses alike share a business need ensuring that they have the talent necessary to effectively lead their organizations in the future. One of the most significant contributions a leader can make is ensuring his/her business’ continuity and sustainability by having employees willing and capable of filling each key position with a plan for doing so when the need aris..
Implementing Purchasing Policies
Ensure you have up-to-date information on policies, procedures, and contracts. You will learn about the different elements that make up a standard procurement procedure. The topic will cover those looking to improve or change a current procurement policy or program and also for those starting from scratch. You will learn about technical areas to include in structuring a new or improved procedure or program ..