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Leading through Emotional (EQ) and Humor (HQ) Intelligence: The Art of Higher Power Humor ™
Increasingly, the best leaders are recognizing that Emotional Intelligence (EQ) is critical for communicating and engaging with employees. However, in today’s TNT – Time-Numbers-Technology – Driven and Distracted World, to truly connect and inspire, leaders also need to tap into a novel intelligence source – Humor Intelligence (HQ). And when combined with Emotional Intelligence, you have discovered Th..
Leading with Emotional Intelligence
Unlocking High-Performance Leadership: Harness the Power of Emotional Intelligence.Join our exclusive webinar on Leading with Emotional Intelligence and gain the essential knowledge and tools to become a high-performance leader. Emotional intelligence is a crucial skill for leaders in today's dynamic and challenging business environment. It goes beyond traditional measures of intelligence or technical exper..
Legal Responsibilities Of Managers And Supervisors: Avoiding Unseen Legal Landmines
Employers throughout the United States are faced with rapid and increasing changes and developments in employment law. Currently, there are staggering numbers of employment-related claims being filed in state and federal courts and with various administrative agencies. Such claims can often result in tremendous employer liability as well as substantial legal expenses, causing employers to settle cases that ..
Making Peace and Starting to Overcome Past Trauma
Triggers from traumatic experiences generating anxiety, depression etc. vary widely between individuals. Current problems in your life may build up and trigger an overwhelming amount of unhelpful emotions as well as health issues that cause an emotional and mental barrier which stops you from living a healthy, balanced and fulfilling life. It is worth noting that very strong triggers are often set from a pa..
Making the Change From Staff To Supervisor to Leader: Meeting the Challenges of Your New Role
Becoming a new supervisor is an exciting step in your career. But chances are, the skills that got you promoted may not fully lay the groundwork for supervisory success. There are five categories of supervisory skills to focus on in order to accelerate your success as a supervisor. They are:People skills ("soft" skills) Setting expectations, managing performanceCommunicationPeople development, andTechnical ..
Management Skills for New Managers
New supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best, and put what you’ve learned into practice immediately.You will learn the skills you need to plan, prioritize, and execute effectively each and every day. Putting into practice both the “hard stuff” and “soft stuff” will help you meet new challenges with increased ..
Managers Guide to Promoting Employees
Promoting employees is an essential part of a company’s success; however, it is a lot more challenging than people realize. There are positives as well as negatives in promoting employees and all of management must be aware of this. Promoting union and non-union employees is quite different and this needs to be spelled out in the company’s promotion policy. There are different types of promotions and differ..
Managing Difficult Conversations and People
This session will outline and more importantly implement the elements of effective delivery of difficult conversations and the people we have them with. This course will show participants how to make the most difficult of conversations easier, whether it’s with a boss, colleague, or employee. It will outline typical conversational patterns, how we get stuck in them and how to have more conversational and ph..
Managing Micro-aggressions in the Workplace
Microaggressions are the everyday slights, insults, putdowns, invalidations, and offensive behaviors that people from marginalized groups experience in daily interactions with generally well-intentioned people who may be unaware that they have engaged in demeaning ways. Confronting microaggressions can be a daunting task, especially for those instances that are rooted in unintentional and unconscious bias o..
Managing Toxic and Other Employees Who Have Attitude Issues
Clever toxic employees:Utilize their technical expertise to intimidate and manipulateKnow who to flatter and who they can abuseTurn their toxicity on and off depending on the impression they want to make Unfortunately, organizations can work against themselves and even promote toxicity by:Restructuring his/her job to accommodate a toxic employeeTolerating toxic employees who have valued expertiseNot asserti..
Managing Virtual and Hybrid Teams
What participants will take away is the ability to use language and the team rules of engagement in a more powerful way, specifically to use tools more effectively in dealing with team issues, and interpersonal concerns. As a result, participants will feel more comfortable confronting difficult issues, creating more productive outcomes, and feeling more engaged in what they do. This combination will allow t..
Managing You Managing this Change!
We are all experiencing changes right now, not only ones that we didn’t sign up for, but in many ways ones that symbolize a loss as well as a gain. This session will unpack what the losses are, how we deal with them, as well as how to focus on and embellish the gains that are embedded within the losses. It will help you think about ways to maximize this moment, seize opportunities and come out of this in a ..
Mastering Excel Fundamentals Through to Intermediate Level
Microsoft Excel is the market leader in data tables, spreadsheets, calculations and charts through to powerful data management, Pivot Tables, professional graphs and automation of repetitive tasks.Confident skills in this most popular and powerful application are essential in banking, finance, business, government and education sectors.Gain a solid foundation to efficiently build your knowledge to work smar..
Mastering the Art of Controlled Urgency
Organizations these days act in two common modalities, either everything is urgent or nothing really is. In order to find some sense of logic and prioritization. Leaders must develop an astute attitude to guide their institutions through real emergencies and those situations that could be defined as not pressing. Based on current research and available data, assertive strategies can be put in place to navig..
Mastering the Emotional Energy of Great HR/Leadership/Sales
It’s hard to ignore today’s conversation around emotional intelligence. Studies show it is far more important to leadership success than having a high IQ. The term “emotional intelligence” implies the answer lies in the frontal lobe of the brain. It implies we can think our way through all our problems. Let me ask you this: when two people are yelling at each other in the hallway, meeting room, or customer ..