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How To Thrive and Survive During Times Of Change
Nothing is so predictable as change - and change is painful, sometimes devastating. Those who survive major changes are those who keep their spirits up and never stop looking for new ways to perform more efficiently, market more effectively and apply more creativity to their real estate practice. Drawing on well-documented research and 22 years of investigation and consulting experience with some of the wor..
Implementing a Project Management Culture
As organizations strengthen and mature, the gap between the business objectives and technical solutions tends to widen, the knowledge and skill sets become more specific (and different).Project Management is a strong bridge between these teams. It may not be an objective to become a "Project Manager" yet every employee in your organization does project management - completing a defined task by a certain tim..
Interviewing Skills for Managers and Supervisors
The everything-you-need-to-know-before-you-say “you’re hired” seminar!Nothing’s scarier than the thought of making the wrong hiring decision. After all, it means throwing away a substantial investment of time and money on recruitment, training and benefits.This fundamental seminar is your ticket to make the right hiring decisions and contribute more to the company bottom line.Areas CoveredMaking the selecti..
Investigating a Complaint in the Workplace
In this course, you will first be given examples of sexual harassment and the outcomes based on how the complaint was handled. In one case, for example, ignoring the complaint by management led to the murder (massacre) of many people. In another case, a man falsely accused almost lost his job. This will be followed by a brief summary of the laws pertaining to harassment and discrimination. Some information ..
Leading When You’re Not In Charge! Leadership Without Authority
Whatever it is we call ourselves in the office, we all need to get work done while dealing with other people. But leadership today isn’t like 40 years ago. Getting people to work by saying “because I’m the boss” just doesn’t work anymore. Because being a leader isn’t about having authority or exercising power. Being a leader is a learned skill. It means acting in a way that people are moved to action by you..
LGBTQ Inclusion in Health IT and Patient Intake
Many in the healthcare field want to better serve lesbian, gay, bisexual, transgender, and queer (LGBTQ) patients, but do not know where to begin or hit roadblocks early on in the process. It is important to have a basic understanding of who your LGBTQ patients are, what kind of health challenges they might face, and what the most relevant information you need from them includes. This involves everything fr..
Managing Difficult Employees and Tough Situations
When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modeling the difficult employee’s behavior. Employee morale decreases and your organization’s results and culture suffer. This webinar provides practical strategies for dealing with difficult people and situations in the workplace. The strategies tha..
Mastering The Leap To Management
Going from being a doer to one who manages others doing can be a daunting challenge. This webinar gives new managers tools to help them succeed in their new role.In this 60 minute webinar, Larry will provide you answers to some of the common problems new managers face like:Understanding the psychological challenges of making the leap to a managerial/supervisory role Avoiding five big mistakes every new mana..
Meeting Facilitation Skills For Managers
Most people consider meetings the bane of their existence – pulling them away from meaningful work. They make sure they have their phone to check email, texts, Facebook, Instagram, LinkedIn or even shipping dates on Amazon.This webinar helps you facilitate meetings that matter. With this instruction, you will avoid meetings can are considered a total waste of time. Your meetings will have a clear purpose no..
Mental Illness Awareness Skills for Your Workplace
1,000,000 people in the U.S. miss work each day, due to stress. That converts to over 300 Million lost workdays per year. Can your company afford to be part of this equation? I don’t think so. Depression alone results in more days of disability than heart disease, hypertension, and diabetes. The cost alone to treat mood disorders is around $50 BILLION. Depression that is untreated, undiagnosed, or ineffecti..
Microaggressions: Harmful speech or free speech?
Everyone is working hard to create cohesive work teams and if you have ever been tasked with ensuring the success of a project or left wondering why your team just couldn’t seem to work together, you know that when people have to work together, challenges can occur.We’ve all done it... we’ve inadvertently hurt someone’s feelings or insulted them without thinking. But is that really a microaggression? Microa..
Moving from Reactive to Proactive Leadership
This topic is about leadership in today’s fast-paced business environment or any organization where effective, accountable leadership matters. It is about learning to move from a typical style of leadership which involves reacting to situations and changes rather than anticipating, planning and organizing for them.Issues, Opportunities, and Challenges will continue to arise in the leadership of any organiza..
On The Alert: Crafting An Effective Incident Response Plan (IRP)
There are a variety of potential IT service threats that can convert to intentional or unintentional incidents requiring adequate IT service support. If restoring service normalcy as swiftly as possible and minimizing adverse impacts on entity operations are the primary incident management process goals, then IT support personnel achievement of expected performance levels ensures maintaining the highest pos..
Painless Business Writing: Better Communications on Screen and On Paper
This webinar is designed as a skill-building refresher for all employees who have to write as part of their jobs. While business writing has changed from print to screen, there is more to crafting good messages than just emails. People judge your potential career success on the words you say aloud and on paper.This session teaches tools that are fast and effective, to help you write with more power, clarity..
Pitch Perfect: The Art of the Elevator Pitch
Your elevator pitch is an invitation to get to know you, what you do and to discover any possible connections. Sadly, most people, whether a novice employee, a beginning entrepreneur, or a seasoned corporate executive, do not know how to present themselves well and are losing prospective clients and relationships as a result. Don’t be “most people;” understand how to make the most of those first important o..