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Conflict to Cooperation: Your Workplace Resolution Roadmap
In the dynamic world of the workplace, conflicts are inevitable. These conflicts can take two distinct forms: functional and dysfunctional. Functional conflicts are constructive, leading to new ideas, growth, and cooperation. In contrast, dysfunctional conflicts are detrimental, consuming time, energy, and trust, and leaving individuals feeling vulnerable, frustrated, and anxious.Effective conflict manageme..
Conquering the Challenges of First-Time Management
As a first-time manager, you will be responsible for leading a team and ensuring their success. This can be a daunting task, but with the right mindset and skillset, you can excel in this role. Throughout this workshop, we will provide you with the tools and knowledge needed to become an effective leader and build strong relationships with your team members.Some topics which will be covered are The importan..
Content Repurposing: Getting More Mileage Out of Your Existing Content
Feeling the pressure to constantly pump out fresh content? You're not alone. In today's digital age, attention spans are short, and audiences crave constant engagement. But who has the time (or resources) to churn out a never-ending stream of brand new content? In this webinar, we'll dive deep into the benefits of repurposing your content. Here's a sneak peek: Save Time and Money: Repurposing leverages the ..
Control Freaks, Master Manipulators and Saboteurs: Dealing with your Nightmare Clients and Coworkers
Disrespect happens. No matter how we reinforce our expectations for workplace respect, we still encounter clients and coworkers who become our workplace nightmares. If ignored or handled badly, bad behavior can devastate a client relationship, team, or project like wildfire. Fortunately, there are many proactive, preventative measures that you can take to manage disrespect. With tools and an action plan, yo..
Cost Reduction Approaches In Purchasing
There are new roles that require a thorough understanding of functional interrelationships if you are to succeed.This program identifies the elements needed to provide a business with the best materials and/or services. Understand how to bring together the concepts with Suppliers, and the new relationships necessary to ensure success. The presentation will show how to establish clear, mutually acceptable go..
Creating A Culture Of Trust: Understanding Others Before Being Understood
Trust is at the very core of sound business relationships. Intrinsic to trust is the expectation that all will act in a way that is mutually beneficial, meaning that trust is a critical component of effective leadership. Trust breeds stronger working relationships and a healthier organizational culture.Areas CoveredCreating a culture of trust: Where does it start?Extending your trust to othersBeing an appro..
Critical Thinking and Problem Solving Skills for Business Challenges
Every day at work, leaders are faced with many issues when making decisions. Some of our problems are big and complicated, while others may be more easily solved. There is no shortage of challenges and issues that can arise on the job. Critical thinking and problem-solving are two essential skills that leaders need to have. Critical thinking refers to the ability to use knowledge, facts, and data to effecti..
Cultivating Employee-Centric Mentorship: Elevating Workplace Satisfaction
In today's competitive business landscape, organizations are increasingly recognizing the pivotal role of employee satisfaction in driving productivity, innovation, and overall success. This talk delves into the transformative power of employee-centric mentorship as a key strategy for enhancing workplace satisfaction and fostering a thriving organizational culture.Throughout this presentation, we will explo..
Cultural Competency in 2023: Making DEI a Reality
This program will assist you in developing a cultural competency plan of action to move your DEI goals forward. We will explore the definition of cultural competency and how to make it a reality. We will explore the policies and practices necessary to make DEI work for your workplace. Areas Covered Definitions of DEI and cultural competencyTrends in cultural competencyHow to OWN cultural competencyDevelopin..
Culture Vs. Strategy: Unpacking the Breakfast Table Analog
In today's dynamic and unpredictable business landscape, the success and sustainability of organizations hinge on their ability to navigate the intricate interplay between culture and strategy. Welcome to our immersive webinar, "Culture vs. Strategy: Unpacking the Breakfast Table Analogy". where we embark on a 90-minute journey of deep dive into the core of organizational dynamics, equipping you with the kn..
Currency Transaction Reports (CTRs): How to Deal with Common Issues for Filing
Under the Bank Secrecy Act (BSA), there are reporting obligations for financial institutions doing business in the US. A currency transaction report is one of those obligations. A CTR must be filled out whenever a customer conducts a currency transaction over $10,000. There are some exemptions which we will go over as well. Remember with CTRs, it is a form we file to help prevent money laundering, We are go..
Customer Relationship Management: Mastering Profitable Relationships
Providing better, faster service is what will keep your customers coming back.Quality service will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company..
Customer Relationship Management: Strategic Methods to Manage Relationships
Today, software tools are used to manage the "mechanics" of customer relationship. However, you cannot rely on software to manage your relationships with customers. This is the human interaction which must take place. Acquiring the right customers in the first place and then discovering their ever-changing needs goes far beyond interacting with a screen. Successful organizations, spend time talking with cus..
Dealing with Conflict
Conflict should not be avoided. In fact, discussing ideas that differ among team members is the only way to get all the ideas out and examined. Passionate debate is to be encouraged. Managing the discussion is the challenge for the moderator. Arguing your point of view is NOT attacking those with a different point of view personally. The ultimate intent is to resolve the conflict by coming to a consensus. C..
Dealing With Difficult People In Life and Work
In this training you will discover the secret skills used by top therapists to deal with the most challenging of people. From annoying people at work. All the way to lock-down psychiatric patients. These skills are all extensively tested in the field and known to produce outstanding results.You will also learn how to deal with specific types of difficult people, and be shown how to control your emotions and..