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Care of the LGBTQI Patient and Their Families: Policies, Procedures, Practices, And Laws
Whether your employer is a clinic, a hospital, home health, or long term care; whether you are an MD, RN, an occupational therapist, a receptionist, or in the C-Suite, approximately 5% - 10% of your patients may be gay, lesbian, or bisexual. Additional patients may be transgender, intersex, or questioning their gender identity or sexual orientation. The healthcare needs of LGBT patients may appear to be the..
CBP Marking Requirements: Ignore or Forget at Your Peril
Each article produced abroad (that is, made in a foreign country) and imported into the United States ( the “United States” includes all territories and possessions of the United States except the Virgin Islands, American Samoa, Wake Island, Midway Islands, Kingman Reef, Johnston Island, and the island of Guam). Each article must be marked with the English language name of the country of origin was made (th..
Change Management Frameworks for Digital Transformation
In the dynamic and interconnected landscape of today's business world, digital transformation has emerged as a prerequisite for organizations aiming to remain relevant and competitive. In this article, we embark on a journey to explore the multifaceted realm of digital transformation and explore different frameworks of change management in guiding organizations through this transformative process.The Digita..
Change Management that Works
How will you be prepared for the change guaranteed to come your way? Successful companies and people learn how to adapt to changing circumstances. They don’t just react to change, they drive it!Most people don’t like change and can either purposefully or subconsciously resist it. The result is lowered productivity, turnover, and way too much unnecessary drama.In this fast-moving presentation, Don will help ..
Changes and Change Order Management
In order to deliver successful projects on time an in budget, owners and contractors must know how to manage changes to the work during the construction period. This webinar discusses how and why changes arise during the project’s construction phase; what owners can and cannot change; the types of change to the work in progress; how each type of change order should be handled on the site; the rules of contr..
Cleanroom Microbiology and Sterility Assurance
This course will educate you about various key elements of sterility assurance and contamination control such as Cleanroom Regulations, Classification, Sources, and types of particles, Design Requirements, Validation/Qualification, Operations, Environmental Monitoring Program requirements, Excursion investigations, DataTrending, Microbiological processes/methodology, Cleanroom cleaning/disinfection. The typ..
Coaching at Work- Improving Employee Engagement and Performance
In this fast-moving presentation, HR, engagement, and coaching expert, Don Phin, will share with you strategies and tools to help you and your managers step up their engagement and performance management games by learning how to coach their direct reports. Coaching helps for a myriad of reasons. The best managers and employees want to improve their ability to engage everyone from board members to the rank a..
Coaching Works
This session will give managers the necessary skills to better coach each other as well as help employees’ problem solve, and assist them in gaining new perspectives on how to better meet those challengesLearning Objectives Understand how you can coach others and yourselfImplement the 6 steps involved in coachingLook at the impact of language on your daily interactionsDissect what it means to speak, listen ..
Collections Law
The Fair Debt Collections Practices Act was enacted to protect consumers against overly-aggressive debt collectors. While it does not apply to debts owed by one business to another, the due diligence you must follow is applicable no matter who owes you money.Background of the “debt collection” industryThe Fair Debt Collection Practices Act (FDCPA)Consumer Debt Collection - Do’s and Don’tsBankruptcy -..
Common Law and Its Impact on Employment
The law - both in the U.S. and around the globe, continues to change as technology advances, the social and political climate evolves and industries grow and decline. It’s more important than ever for human resources to understand relevant legal issues so they can make better, more informed business decisions.We all benefit from knowledge of legal best practices, the current state of regulations, important ..
Communicate Your Way To The Top: Effective Communication Strategies That Will Help You Speak Up and Stand Out
The quality of our life is determined by the quality of our communication. Effective communication as a female leader in the workplace is no longer a beneficial skill, it’s an essential one.In this session, you will learn how to both demonstrate and demand respect, regardless of your audience. Understand how and when it pays to be assertive, and what that looks like. Uncover the key techniques that will ena..
Communicating in Challenging Situations
What do you think of when you think of – communication? How adept are you at communicating with others? Do you ever wish you could say “No” and not feel guilty? Do you and your spouse seem to be speaking in two different languages? And, how about that boss of yours – always disrespectful and rude – how do you deal with that? Communication skills are important in working and living together effectively..
Communication Skills For Success - In Business and In Life
Communication is the master skill to success!Become a great communicator!Communication is the master skill to success, yet virtually no one has been trained in this area – Amazing! Communication is literally what we do all day long and people have very little skill in this area But you can master it! This training will give you a huge advantage in life that very few people will ever have. If you want to acc..
Communication, Bias and Team Conflict During Crisis
Interpersonal communication skills are essential workplace skills. Communication - how what, and when can be a significant hurdle to convey during stressful times, and even more critical during chaos, crisis, and uncertainty. How do you ensure that you are delivering your key messages in a way that can be heard and understood by your team as you move forward through these uncertain times?Interpersonal commu..
Compliance and the Role of the RN and Social Work Case Manager in the Acute Care Setting
This program will review the compliance issues that most greatly impact your practice such as the 2-midnight Rule, the NOTICE Act, HINNs, the important message and others. The joint commission is now monitoring these issues when they have deemed status from medicare, so your compliance is critical to a good joint commission survey outcome.This program will help you to identify where you may have compliance ..