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How to Respond to An EEOC Charge and Win
Making the EEOC “go away” definitely is not something an HR professional or business should expect to do without solid training. This session provides you with that training. This is a must-have in 2023. David has handled these matters for 24 years and has developed a system that works. In this session, he will walk you through the steps you should take from the minute you receive the EEOC charge through th..
How to Strategically Address Systemic Racism, White Privilege, and Unconscious Bias in the Workplace: It’s About More Than Training and Policy
The summer of 2022 will be long ingrained into our social and individual consciousness due to COVID and the horrific murder of George Floyd, a black man. George’s murder by white police officers, captured on video for the world to see, sparked outrage around the globe. So what, you may be asking, does that have to do with the business world. Racial bias workshops just won’t do any more. Employers and busine..
How to Succeed as a New Manager Today: Mastering the Essentials and Avoiding Major Mistakes
The basics of good management are the same for first-line supervisors and CEOs. The successful approaches have a track record of success in the public, private, and nonprofit/NGO sectors. The first step is to understand the unique challenges new managers face, especially if you have been promoted from within the team and are now expected to lead your former peers. The first task is to build a strategic plan..
How to Turn Client Feedback into Your Secret Weapon?
Client feedback is a goldmine of information that, when used effectively, can lead to significant business improvements and stronger client relationships. In this session, Zani Barrish will guide you through the process of mastering the customer-feedback loop. You will discover how to collect, analyze, and act on feedback to drive innovation and business growth. By turning client feedback into your secret w..
How to Write and Manage a Change Control System
This webinar will help attendees understand the fundamental change control steps and processes. It will focus on change proposals, assessments, execution and final implementation. The importance of proper planning, critical thinking skills, and co-ordination of all change activities will also be discussed.Areas CoveredIdentify what constitutes a changeLearn how to properly categorize a changeDemonstrate how..
How to Write, Implement, and Maintain Your Credit Policy
Right or wrong, credit policy is the organization’s rule book for its credit risk management strategy, and it also reflects the organization’s credit culture. Both the market and the regulatory agencies expect the credit policy to be accurate, current, and succinct so that both line and credit have unambiguous and clear direction on how to identify, evaluate, underwrite, approve, book and monitor creditwort..
HR Metrics and Analytics 2024 - Update on Strategic Planning, Application Activities, and Operational Impact
HR metrics and analytics play a vital role in business management. Top management uses HR metrics and analytics as a crucial part of its strategic planning activities and, increasingly, uses HR metrics to make essential business decisions.Operational management relies on HR metrics to ascertain and handle vital operational and transactional issues. HR metrics give management the power to understand, anticip..
Human error reduction in GMP manufacturing/floor
If you work in the GMP regulated industry you not only need to address human error deviations because they are an inconvenience, you must do it because the regulation requires it. The CFR - Code of Federal Regulations Title 21 Subpart B_Organization and Personnel Sec. 211.22 talks about the “Responsibilities of quality control unit.” and it states that “(a) There shall be a quality control unit that shall h..
Human Resource Audits: How to Conduct a Practical Audit Without Overwhelm?
Any HR professional knows that a major part of their responsibility is keeping the company’s employment files organized for many legal reasons but also because it helps to keep your operations going smoothly. An externally-driven audit by a government agency could result in dire consequences including fines, citations, and shutdowns. Without a system or organizing files followed up by regular internal audit..
I Didn’t Know Excel Could Do That!
This Webinar describes, Keyboard Shortcuts: Learn and use keyboard shortcuts to perform common tasks quickly. For example, Ctrl+C for copy, Ctrl+V for paste, Ctrl+Z for undo, etc.Flash Fill: This feature helps you automatically fill values in a column based on patterns you establish. It's great for cleaning and formatting data quickly.AutoSum: Use the AutoSum function (Alt + =) to quickly sum a range o..
I-9 Audits: Strengthening Your Immigration Compliance Strategies and Anticipated Changes to I-9’s
Are you confident your organization is in full compliance with federal immigration laws, or are you at risk for being assessed costly fines, or worse, for potential violations?In an effort to control illegal immigration, in 1986 Congress passed the Immigration Reform and Control Act (IRCA). The IRCA was enacted to legalize approximately three million undocumented immigrants, while at the same time, attempte..
I-9 Audits: Strengthening Your Immigration Compliance Strategies in 2024
Are you confident your organization is in full compliance with Federal immigration laws, or are you at risk of being assessed costly fines, or worse, for potential violations?In an effort to control illegal immigration, in 1986 Congress passed the Immigration Reform and Control Act (IRCA). The IRCA was enacted to legalize approximately three million undocumented immigrants, while at the same time, attemptin..
If Actions Speak Louder Than Words, What Is Your Team Really Saying?
We will show you how to tap into the “underlying conversation” you have when you are communicating with everyone. You will see why it is so easy to make assumptions and get disappointed. You will discover how to get on the same page with your employees so trust will build on your team! You will also have simple and profound tools to “walk your talk” and earn respect as a leader.With over three decades of pa..
Ignite the Best – Empower the Rest - Make Training Stick
What drives you? What is the one thing that is your purpose in life? The answer to this will get and keep you focused on being the best you can be. Your attitude, and behavior, impact everything you do, what you say, how you say it, and how it influences everyone you connect with. See just how important the soft skills of recognition, appreciation, and an ability to set high expectations are in getting empl..
IM4** Performance-Leadership™: Architecture and Artistry for Being Compelling and Captivating
Perhaps you can deliver a clear message But do you know how to compel and captivate a team, a boardroom, or a large audience? In fact, do you know the difference between compelling and captivating, and why it’s vital for Hi-Task and Human Touch Leadership? Next, are you ready to discover and develop your “Passion Power”™? Are you prepared to pull it all together and become a high-power presenter and an IM4 ..