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How to Hold Your Teams Accountable Without Demotivating Them
How often do you have Performance reviews with your team: once a year, a quarter, or every two weeks?Many leaders and managers have yet to be taught the importance of ongoing feedback and coaching on their teams. They have bought into the belief that Performance management is when we want to eliminate a staff member, or a Performance review happens once a year.These managers only speak to the underperformer..
How to Make Difficult Conversations or Crucial Conversations Easier
This session will go over the dynamics of dealing with difficult or crucial conversations, how to prepare for them, what to do when they arise, what to say and how to redirect reactions when they occur. Areas Covered Stages of a difficult/crucial conversationHow to prepare for itWhat to do if someone isn’t responsive How to handle difficult behavior in a crucial conversationWhat to say when you don’t know w..
How to Manage Poor Performance
Managers are important people because they achieve their results through other people. This means they are responsible for the coordination of efforts throughout the organization. Without managers, our organizations would be chaotic places in which to work. They would, therefore, achieve very little.A key part of the job of the manager is to assess and redirect the performance of their staff member. Manager..
How to Navigate Political Speech in the Workplace
Political speech at work is creating more of a problem now than it did during the 2016 Presidential election!!! With the impeachment, divisive country, and upcoming 2022 midterm elections, it has escalated even more. A new survey has found that a significantly increased percentage of employees are feeling stressed and strained because of the political speech since the 2016 campaign! Employees are feeling mo..
How to Perform a Sound Credit Review With Limited Information
This webinar will cover the entire credit process from how to set up an account, how to decide what payment terms they should receive all the way to how best to collect from a delinquent account. The webinar outlines steps for the following processes:Credit application - what is needed in the body of your credit application so that your company is covered should there be a lawsuit, or the customer goes to c..
How to Properly Terminate an Employee and Avoid a Lawsuit
During this 60-minute program, will be discussing what it means to be an “at-will” employer, the history behind at-will employment, the exceptions to at-will employment, the increasing regulation on employers, as well as some very important cases that underlie the current framework of how employers employ people today. This webinar will describe the systems Every employer should have in place to track..
How to Read and Understand an Annual Report
How did your business perform last year? How did the competition do? What’s the trend in their key business data over the last two years? How can this information help you identify the key things you need to focus on in the upcoming year? Do you struggle with the language of business? How well do you understand terms like, Balance Sheet, Income Statement, P&L, Operations Statement, Cash Flow, MD&A, ..
How to Rebuild American Manufacturing
Ms.Nash-Hoff’s presentation will cover how new trends and technologies are contributing to rebuilding American manufacturing and what government policies and legislation have benefited rebuilding American Manufacturing. She will discuss how the trend of returning manufacturing to America (reshoring) is increasing manufacturing output in the U.S. and how the increased desire of consumers to buy Made in..
How To Resolve Issues With An Elephant In The Room
If you are in a business environment, and/or have discussions with family and friends this webinar will assist you to calmly and effectively address the issue without an argument or hurt feelings. Research reveals that 56% of people bottle-up workplace, family and friends grievances for more than a year without addressing it. It is amazing the pain and frustration many people are willing to endure to avoid ..
How to Respond to An EEOC Charge and Win
Making the EEOC “go away” definitely is not something an HR professional or business should expect to do without solid training. This session provides you with that training. This is a must-have in 2023. David has handled these matters for 24 years and has developed a system that works. In this session, he will walk you through the steps you should take from the minute you receive the EEOC charge through th..
How to Strategically Address Systemic Racism, White Privilege, and Unconscious Bias in the Workplace: It’s About More Than Training and Policy
The summer of 2022 will be long ingrained into our social and individual consciousness due to COVID and the horrific murder of George Floyd, a black man. George’s murder by white police officers, captured on video for the world to see, sparked outrage around the globe. So what, you may be asking, does that have to do with the business world. Racial bias workshops just won’t do any more. Employers and busine..
How to Succeed as a New Manager Today: Mastering the Essentials and Avoiding Major Mistakes
The basics of good management are the same for first-line supervisors and CEOs. The successful approaches have a track record of success in the public, private, and nonprofit/NGO sectors. The first step is to understand the unique challenges new managers face, especially if you have been promoted from within the team and are now expected to lead your former peers. The first task is to build a strategic plan..
How to Write and Manage a Change Control System
This webinar will help attendees understand the fundamental change control steps and processes. It will focus on change proposals, assessments, execution and final implementation. The importance of proper planning, critical thinking skills, and co-ordination of all change activities will also be discussed.Areas CoveredIdentify what constitutes a changeLearn how to properly categorize a changeDemonstrate how..
How to Write Better Emails
Emails are a core business communication tool. The speed and volume of email have dramatically changed the business communication. The not-so-old standards for professional correspondence have changed and will continue to do so. Employees need to know the best strategies to communicate effectively. An effective business email is easily understood, but it is not so easily written.We have all received p..
How to Write, Implement, and Maintain Your Credit Policy
Right or wrong, credit policy is the organization’s rule book for its credit risk management strategy, and it also reflects the organization’s credit culture. Both the market and the regulatory agencies expect the credit policy to be accurate, current, and succinct so that both line and credit have unambiguous and clear direction on how to identify, evaluate, underwrite, approve, book and monitor creditwort..