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The Magic of Engagement – Putting the WOW Factor into Creating Exceptional Customer Service
Accountability, with engagement, equals profitability. When everyone gets that they are the customer/client/patient experience, no matter what their function or degree of contact with the client is, they will connect at an accelerated level that will differentiate you from your competition. What do great managers know that average managers do not when it comes to employee training, retention, and motivation..
The Magic of OneNote
This webinar makes you more efficient and effective as you learn the ins and outs of OneNote and how it integrates seamlessly with Microsoft Outlook, Word, PowerPoint and YouTube. The perfect tool for reducing the spinning of wheels in the planning, organizing and execution of tasks, projects, and presentations. With this 21st century productivity wonder tool, you can be assured nothing slips through the cr..
The Manager as Coach
Managing and motivating an increasingly diverse workforce, along with a blend of virtual, hybrid and distributed teams, poses unique challenges. To meet these challenges and positively influence employee performance, today’s managers must shift from traditional management approaches to more of a coaching role. When managers provide guidance and support through coaching, teams are more high-performing, colla..
The Maze of Activities Percent Complete in Construction Schedules
This seminar discusses the different types of percent complete used in construction schedules: Individual activities, assemblies, and entire projects. However, the focus will be on the percent complete for individual activities as they form the basis for two important project information pieces: monthly progress payments and recalculated (updated) project finish date. The seminar defines each percent comple..
The Monte Carlo Simulations in Excel for Risky Investments
This workshop is about understanding what is behind the Monte Carlo Simulation. First, you will find out who is using simulations and for what purposes (risk analysis, operations, investments.) The next part is about having fun applying simulations - rolling dice on a spreadsheet. Once you understand how it is done we can go into a couple of projects. One project is when we simulate a four years budget for ..
The New 80-20: Drug Testing and the Laws on Marijuana
This program will cover what you need to include for drug testing, why you need drug testing information, the significance of drug testing under SAMHSA, distinctions in testing that can emerge, and what you need to include in our handbook, as well as other critical issues in drug testing for prescriptions, interactions, and other hot testing issues. Areas CoveredGeneral understanding of the impo..
The New I9 – Mandated Requirements for Worker Verification and Authorization
In February 2020, the USCIS released its long-announced revision of the I9. Federal law requires that every employer who recruits, refers for a fee, or hires an individual for employment in the U.S. must complete Form I-9, Employment Eligibility Verification. The Form I-9 process, managed by the U.S. Citizenship and Immigration Services, will help you verify your employee's identity and employment authoriza..
The New I9– Mandated Requirements for Worker Verification and Authorization
In February 2020, the USCIS released its long-announced revision of the I9. Federal law requires that every employer who recruits refers for a fee, or hires an individual for employment in the U.S. must complete Form I-9, Employment Eligibility Verification. The Form I-9 process, managed by the U.S. Citizenship and Immigration Services, will help you verify your employee's identity and employment authorizat..
The New Overtime Rules: Get Yourself and Your Workforce Ready
Overtime rules are nothing new. We know that certain employees must be paid overtime rates when working more than forty hours per week. Other workers are not subject to overtime rules. What is very possibly changing, however, is the Department of Labor’s salary basis that contributes to the delineation between these groups. Currently, exemptions for workers of overtime rates under the Fair Labor Standards A..
The New USCIS Form I-9 and Remote Verification Option: How to Properly Complete, Retain, and Purge the I-9 and Avoid Fines
On August 1, 2023, the USCIS published a Revised Form I-9, Employment Eligibility Verification, along with several rule changes. Employers were able to use the current form without penalty through the end of October, but starting on Nov. 1, 2023, the prior version of Form I-9 is obsolete and no longer valid for use.The USCIS states that “The newly updated Form I-9 contains myriad revisions to the form and i..
The Perennial Workplace-Five Generations Working in Harmony
The post-generational work environment individualizes the workplace by focusing on the unique preferences and abilities of each employee rather than generalizing needs based on age or generation. A benefit of the post-generational workplace is that teams are formed based on perennial skills, expertise, and project requirements versus stereotyping the individual by the decade in which they were born. This en..
The Power of Journaling
Journaling is more than a mere habit of putting pen to paper or typing thoughts into a digital interface; it is a profound practice that fosters self-reflection, emotional clarity, and personal growth. At its essence, journaling serves as a sanctuary for our innermost thoughts, feelings, and experiences, providing a canvas where we can explore, understand, and navigate the complexities of our lives.The prim..
The Power of Meaning and Intention
In a world filled with constant distractions and a fast-paced lifestyle, finding meaning and intention in our actions has become more crucial than ever. Join us for an enriching webinar as we delve into the profound impact of meaning and intention on our personal and professional lives, exploring how these two interconnected concepts can be powerful catalysts for unlocking purpose in every action.Understand..
The Power Within: Transforming Limiting Beliefs to Drive Corporate Success
Are you ready to break free from limiting patterns of thinking and behavior that have been holding you back? Join us for this transformative webinar designed to empower you with the tools and techniques to reprogram your mind for success, happiness, and fulfillment. By working through our comprehensive 4-step process, you will embark on a journey of self-discovery and personal transformation.During this web..
The Pregnancy Fairness Act: New Regulations from the EEOC
This webinar will discuss the Guidance provided by the Equal Employment Opportunity Commission that is designed to assist employers in complying with the Pregnant Worker Fairness Act (PWFA). The PWFA requires a covered entity to make reasonable accommodations to a qualified employee’s or applicant’s known limitations related to, affected by, or arising out of pregnancy, childbirth, or related medical condit..