Live Webinar
Utilizing a Proven Process When Conducting Sensitive, Internal Investigations
An internal investigation is a formal inquiry to determine whether workplace policies or regulatory practices have been violated. Investigations can follow :a complaintallegationsuspicion of misconductfraudharassment accusationsor many other reasons covered by federal, state and/or local employment laws.The goal of any internal investigation is to obtain a straightforward view of the facts:what happened?whe..
3 Keys to Giving Effective Feedback
These keys are designed to help you give feedback in a way that is clear, constructive, and motivating. Here is an overview of the keys that we will dive into:Key 1: Be Specific and Timely - Effective feedback is specific and given in a timely manner. Generic feedback like "good job" or "you need to improve" doesn’t provide the actionable insights your team needs.Key 2: Focus on Behaviors,..
ADA Accommodation and Compliance: What Should the Process between Employer and Employee Should Look Like?
This webinar explores the issue of what should the process be between employer and employee when trying to accommodate individuals with disabilities while complying with the Americans with Disabilities Act. Areas Covered What is an employer’s obligation to provide a “reasonable accommodation”Why should the employee initiate the request for accommodation?When requesting a reasonable accommodation what should..
Construction Project Scheduling: Starting with the Right Foot!
Project scheduling is basically two parts: Creating the schedule before the construction phase starts, and then managing it during the construction phase. We must start the schedule on the right foot: An accurate and clear schedule that reflects the contractor's intent on the project work plan. The schedule must be simple and clear for the field crews. It must also possess the traits that make it dynamic an..
How to Lead and Manage a Narcissistic Manager?
This course will provide insight into how to lead and manage a narcissist. It will cover topics such as understanding the traits of narcissism, recognizing manipulative behavior, and developing strategies for dealing with a narcissistic leader.The course will begin by introducing the concept of narcissism and its associated traits, such as grandiosity, entitlement, and lack of empathy. Participants will lea..
Performance Reviews - Essentials of Conversations, Feedback, and Goal Setting for Managers
Performance review conversations require that strategic key points be discussed but in a diplomatic fashion. Managers must remain in a neutral state of mind which is difficult when frustrated with an employee’s performance. Candid conversations are also necessary when giving a performance review to drive productivity through continuous improvement and for risk management to protect the company.Provided in t..
Pharmacovigilance Inspections
Regulatory inspections are the end result of the Company QMS assessment. Companies and Sponsors of trials need to have performed audits on all regulatory aspects to ensure compliance before the Regulatory Authorities assess with an inspection.This course will cover how the Regulatory Agencies interact with Companies, what they will look for and expect, the grades of findings, and what happens next after the..
Workplace Insubordination: Strategies for Preventing, Identifying and Dealing with this Employee Issue
Instances of insubordination can cause conflicts in your workplace. This concept refers to any employee who disrespects or intentionally disobeys authority figures and this type of behavior may lead to consequences to the employee. Understanding what constitutes insubordination and how to address this issue can help managers maintain a positive, productive work environment.Areas CoveredWhat constitutes insu..
Engaging your Audience
In today’s fast-paced world, keeping your audience engaged can be a formidable challenge. Whether you’re facing a live audience or presenting online, capturing and maintaining attention is crucial for effective communication. This course, “Engaging Your Audience,” is designed for professionals who want to elevate their presentation skills and foster meaningful interactions with their listeners.Course Overvi..
Excel for the Mac - Gotchas and Workarounds
So you’ve bought or are considering buying a Mac. Or maybe you’ve landed that dream job and found out the company is Mac-only. How can you continue to use your favorite spreadsheet application without those hair-tearing moments? In this session, aimed at existing Excel for Windows users, we'll delve into the unique challenges and solutions Mac users encounter while working with Microsoft Excel. Whether you'..
Spirit in the Workplace: A Guide for Making the Best of the Holiday Season
The Holiday season is a great opportunity to show our employees how much we care about them, like good old Mr. Fezziwig. Spirituality at work doesn’t imply religion at work, although that is part of it, too. It’s a broader concept where we look for the best in each other, nurture each other, and build community. It is a time for rest, recovery, and merriment.Learning ObjectivesAn awareness of the greater op..
The 2023 EEO-1 Reporting is Open on Tuesday, April 30, 2024. Learn What The Changes Are to Be Compliant! Are You Prepared for the Deadline?
The EEOC has announced that the long-delayed 2023 EEO-1 reporting period will finally open on April 30, 2024. The EEOC provided important details concerning support for these filings, stating that the EEO-1 online Filer Support Message Center, the new title for the filer help desk, would also open on April 30, 2024. The EEOC will post updated information concerning the 2023 EEO-1 data collection on the agen..
To Explore the Bermuda triangle of FMLA, WC (Worke’s Comp), and the ADAAA: Policies, Practice, and Procedures
Challenges - It’s confusing isn’t it? It was made more confusing with the addition of COVID. How are we supposed to keep it all straight when there are times when the legal requirements of both the Family Medical Leave Act (FMLA) and the American Disabilities Act Amendment Act (ADAAA) are similar, yet at other times one law contradicts another? We find that we can’t comply with both laws at the same t..
Grievances and Complaints: Ensuring Hospitals Compliance with the CMS CoPs, Joint Commission, DNV Standards and OCR
Hospitals that accept Medicare or Medicaid reimbursement must comply with the CMS Conditions of Participation. The CMS grievance requirements have been a frequent source of deficiency citations. The grievance standards for acute hospitals are in the patient rights section of the Conditions of Participation manual. Although there is no similar section for Critical Access Hospitals, and the requirements for a..
Inspire, Empower, Transform: The Leader’s Guide to Effective Coaching
As coach, Tom Landry states "A coach is someone who tells you what you don't want to hear, who has you see what you don't want to see, so you can be who you have always known you can be." To that end, the transformational coaching process helps identify misunderstandings in thinking, facilitates the discovery of new choices, and teaches the interpersonal skills needed for business and life. And it doe..