Speaker Profile
NATALIE IVEY
Natalie Ivey, MBA, SPHR, SHRM-SCP is President & CEO of Results Performance Consulting, Inc., (RPC) a company she founded as a start-up in 2002. Natalie is an internationally known speaker, consultant, author, and educator within the HR profession, and is a frequent guest speaker at HR conferences and university symposiums. She is known for her expertise in improving leadership performance, improving labor and employee relations, minimizing legal exposure in employment practices, and helping organizations achieve a return-on-investment from training and performance improvement initiatives. Natalie specializes in designing and delivering training programs and consulting with employers on employee relations’ issues and internal investigations.
How to Keep HR From Being the Employee Complaint Department
It seems that HR has become the place where employees go to vent about every petty slight or departmental squabble. And employees somehow expect HR to instantaneously fix them and smooth over all of their workplace-related issues. Certainly, when employees come to HR to lodge legitimate complaints of harassment, discrimination, or retaliation, of course, HR must listen, document, and investigate. However, t..