On-Demand Webinar
Managing Toxic and Other Employees Who Have Attitude Issues
Clever toxic employees:Utilize their technical expertise to intimidate and manipulateKnow who to flatter and who they can abuseTurn their toxicity on and off depending on the impression they want to make Unfortunately, organizations can work against themselves and even promote toxicity by:Restructuring his/her job to accommodate a toxic employeeTolerating toxic employees who have valued expertiseNot asserti..
Managing Virtual and Hybrid Teams
What participants will take away is the ability to use language and the team rules of engagement in a more powerful way, specifically to use tools more effectively in dealing with team issues, and interpersonal concerns. As a result, participants will feel more comfortable confronting difficult issues, creating more productive outcomes, and feeling more engaged in what they do. This combination will allow t..
Managing You Managing this Change!
We are all experiencing changes right now, not only ones that we didn’t sign up for, but in many ways ones that symbolize a loss as well as a gain. This session will unpack what the losses are, how we deal with them, as well as how to focus on and embellish the gains that are embedded within the losses. It will help you think about ways to maximize this moment, seize opportunities and come out of this in a ..
Marijuana in the Workplace
According to the National Institutes of Health (NIH), studies suggest specific links between marijuana use and adverse consequences in the workplace, such as the increased risk of injury or accidents. One study among postal workers found that employees who tested positive for marijuana on a pre-employment urine drug test had 55 percent more industrial accidents, 85 percent more injuries, and 75 percent grea..
Marketing to Medicare or Medicaid Beneficiaries - What You Can and Cannot Do
This program will discuss the Federal Anti-Kickback Statute, what it prohibits, its penalties, its scope and its exceptions. It will also discuss how the Medicare and Medicaid Patient and Program Protection Act of 1987 changed the Act and how it is administered. It will also discuss how the 1987 Act added protections for entities covered by the AKS. The program will also review guidance from the Department ..
Mastering Chart and Graph Essentials in Excel
Imagine impressing your team, executives and clients with your new skills, presenting data visually in engaging professional charts!Effective charting is a strongly “in-demand” and valuable skill to possess in the government, private and education sectors.Charts (graphs) can present information for decision makers and researchers in appealing presentations, making it easier to interpret data.A visually-orie..
Mastering Excel Fundamentals Through to Intermediate Level
Microsoft Excel is the market leader in data tables, spreadsheets, calculations and charts through to powerful data management, Pivot Tables, professional graphs and automation of repetitive tasks.Confident skills in this most popular and powerful application are essential in banking, finance, business, government and education sectors.Gain a solid foundation to efficiently build your knowledge to work smar..
Mastering the Art of Controlled Urgency
Organizations these days act in two common modalities, either everything is urgent or nothing really is. In order to find some sense of logic and prioritization. Leaders must develop an astute attitude to guide their institutions through real emergencies and those situations that could be defined as not pressing. Based on current research and available data, assertive strategies can be put in place to navig..
Mastering the Art of Making Sound Credit Choices
Are you a credit manager, credit analyst, or collection specialist looking to sharpen your skills and make more informed credit decisions? Join our exclusive webinar, "Mastering the Art of Credit Decisions: A Roadmap to Success," and take your credit analysis expertise to the next level.In this dynamic and informative session, we will guide you through the entire credit decision-making process, equipping yo..
Mastering the Emotional Energy of Great HR/Leadership/Sales
It’s hard to ignore today’s conversation around emotional intelligence. Studies show it is far more important to leadership success than having a high IQ. The term “emotional intelligence” implies the answer lies in the frontal lobe of the brain. It implies we can think our way through all our problems. Let me ask you this: when two people are yelling at each other in the hallway, meeting room, or customer ..
Mastering Unemployment Hearings: A Comprehensive Guide for HR Professionals
Unemployment hearings have emerged as a critical aspect of HR management, requiring a nuanced understanding of legal frameworks, documentation, and strategic communication. This session offers a deep dive into the complexities of unemployment hearings, addressing key topics such as legal considerations, documentation best practices, and effective communication strategies. Participants will gain ..
Mastering YouTube: Creating a Search Engine Optimized Channel
In today’s digital age, where online presence is paramount for businesses, YouTube stands out as a powerful platform for reaching a vast audience. With over a billion users and an astonishing 500 hours of content uploaded every minute, YouTube has solidified its position as the second most used search engine worldwide, second only to its parent company, Google. Leveraging the potential of this platform can ..
Mental Illness, ADAAA, and the Workplace: Taking Responsibility as an Employer
More and more people are complaining of feeling depressed, hopeless, and just plain out of sorts. Therapists indicate that more and more people are seeking therapy, especially since the 2016 election. Millennials, the largest workgroup in our workplaces, have an increase in depression. These are your employees—what are your responsibilities as a manager or HR professional in recognizing and helping them? Ho..
Micro-management, The Slow Death of Staff Engagement, Morale, and Productivity
Micro-management comes from the old idea that staff don't want to work and must be chased with a stick to ensure they do their work. This is where the carrot and stick mindset comes from; we need to give them carrots(incentives, bonuses, increases); otherwise, they won't move.Yet many Purpose-driven companies, with Heart-centered leadership, can create motivation, responsibility, and accountability in their..
Microlearning: Speed Up Talent Development
This webinar describes microlearning, explains why it is so important, and reviews how to design, implement, and evaluate microlearning.Learning a new skill, such as a language or instrument, is best accomplished through little, repeating chunks of study. The benefits of microlearning for professional development and efficiency are becoming increasingly apparent. Multiple studies have shown that students pe..