On-Demand Webinar
Coaching Works
This session will give managers the necessary skills to better coach each other as well as help employees’ problem solve, and assist them in gaining new perspectives on how to better meet those challengesLearning Objectives Understand how you can coach others and yourselfImplement the 6 steps involved in coachingLook at the impact of language on your daily interactionsDissect what it means to speak, listen ..
Collections Law
The Fair Debt Collections Practices Act was enacted to protect consumers against overly-aggressive debt collectors. While it does not apply to debts owed by one business to another, the due diligence you must follow is applicable no matter who owes you money.Background of the “debt collection” industryThe Fair Debt Collection Practices Act (FDCPA)Consumer Debt Collection - Do’s and Don’tsBankruptcy -..
Common Law and Its Impact on Employment
The law - both in the U.S. and around the globe, continues to change as technology advances, the social and political climate evolves and industries grow and decline. It’s more important than ever for human resources to understand relevant legal issues so they can make better, more informed business decisions.We all benefit from knowledge of legal best practices, the current state of regulations, important ..
Communicate Your Way To The Top: Effective Communication Strategies That Will Help You Speak Up and Stand Out
The quality of our life is determined by the quality of our communication. Effective communication as a female leader in the workplace is no longer a beneficial skill, it’s an essential one.In this session, you will learn how to both demonstrate and demand respect, regardless of your audience. Understand how and when it pays to be assertive, and what that looks like. Uncover the key techniques that will ena..
Communicating in Challenging Situations
What do you think of when you think of – communication? How adept are you at communicating with others? Do you ever wish you could say “No” and not feel guilty? Do you and your spouse seem to be speaking in two different languages? And, how about that boss of yours – always disrespectful and rude – how do you deal with that? Communication skills are important in working and living together effectively..
Communication Skills For Success - In Business and In Life
Communication is the master skill to success!Become a great communicator!Communication is the master skill to success, yet virtually no one has been trained in this area – Amazing! Communication is literally what we do all day long and people have very little skill in this area But you can master it! This training will give you a huge advantage in life that very few people will ever have. If you want to acc..
Communication, Bias and Team Conflict During Crisis
Interpersonal communication skills are essential workplace skills. Communication - how what, and when can be a significant hurdle to convey during stressful times, and even more critical during chaos, crisis, and uncertainty. How do you ensure that you are delivering your key messages in a way that can be heard and understood by your team as you move forward through these uncertain times?Interpersonal commu..
Compliance and the Role of the RN and Social Work Case Manager in the Acute Care Setting
This program will review the compliance issues that most greatly impact your practice such as the 2-midnight Rule, the NOTICE Act, HINNs, the important message and others. The joint commission is now monitoring these issues when they have deemed status from medicare, so your compliance is critical to a good joint commission survey outcome.This program will help you to identify where you may have compliance ..
Complying with 21 CFR 11 for Electronic Records/Electronic Signatures
21 CFR Part 11 was promulgated in 1979 to address a gaping hole in the regulations regarding the use of electronic records and electronic signatures. The rule was, by FDA’s admission later, confusing and challenging. Learning ObjectivesOverview of 21 CFR Part 11Explain the concepts and rationale behind the rulesDiscuss the practical application of the rule Consider challenges with the ruleWho Sh..
Complying with Pregnancy Discrimination Act and the Pregnant Workers Fairness Act
Many would think that the answers to how to accommodate the pregnant worker in the workplace would be a no brainer. Of course, it is not that easy – mostly because of a hodgepodge of cases over the years. Cases were so inconsistent that the Supreme Court became involved resulting in its decision of Young v. UPS. Maybe you thought that the Supreme Court would have the final say? No, Congress respon..
Comprehensive Review Excel Charts
The first part will familiarize you with most of the Excel charts’ gallery. The idea is to understand where, when, and how to use these Excel charts. The second part is to understand Chart Terminology, Elements, and Styles – how to use them and modify the charts with them. At this point, you will be comfortable creating and manipulating any of the Excel charts.The next part enables you to take any “predicta..
Comprehensive Review of Budgeting Best Practices
This webinar will provide an overview of the best tools to transform the planning cycle into an evolutionary process, bringing tangible and intangible returns for the organization. This is the most comprehensive condensed costing best practices course available!Whether a public company, private enterprise, or a not-for-profit organization, budgeting is vitally important to any entityLearning ObjectivesSimpl..
Computer System Validation (CSV) And Software Testing: Applying An Agile Methodology vs. Waterfall For FDA-Regulated Computer Systems And Software
Advancements in technology have forced organizations to rethink business models. Once controlled and orderly, these organizations are now more chaotic and complex, serving patients and customers that are better informed and with higher expectations than ever before. Work practices and tools must change to meet these challenges. The approach to developing software, performing validation, and maintaining a sy..
Conducting a Thorough Needs Analysis and Developing a Solid Compliance Training Program
The compliance culture of an organization is really important. Having a solid training program goes a long way in setting the tone. We will discuss how to conduct a needs analysis and show the benefits of doing so. Areas CoveredIntroductionNew HiresExisting staffRefresh, refresh, refreshWho Should AttendAnyone in complianceWhy Should You Attend Whenever conducting a needs analysis there are certain steps th..
Conducting an Internal I-9 Self-Audit for Compliance: Identifying and Correcting Problems to Avoid Penalties
Are you confident your organization is in full compliance with Federal immigration laws, or are you at risk of being assessed costly fines, or worse, for potential violations?For HR departments, the seemingly simple onboarding form and online immigration verification system are a minefield of potentially costly errors. I-9 mistakes can cost your company anywhere from $2,000 to $20,000 in per-emplo..