Rema Boumerdassi is a seasoned Learning and Development professional with over twelve years of expertise in assertive communication, negotiation, stakeholder management, and problem-solving methodologies across diverse industries, including global corporations and public sector organizations. Currently a Global Training Specialist for ITV’s Rights and Contracts System (RACS) Transformation Programme, Rema leads training initiatives emphasizing clear communication and effective stakeholder management. Her prior role as Lead Learning & Development Trainer for the NHS Digital Staff Passport involved successfully negotiating and delivering complex training to over 50,000 NHS staff, utilizing robust problem-solving techniques. Her career includes impactful roles with the Metropolitan Police Force and Tesco PLC, enhancing stakeholder relations and employee performance. Recognized as UK Sales Assistant of the Year and UK Community Hero, Rema also brings over a decade of disciplined experience as a British Army Reservist Sergeant Instructor, integrating clarity, assertiveness, and strategic methodologies. Rema is passionate about sharing her insights to foster practical skills and meaningful engagement in her sessions.