Roxana is the Founder of All Personal, bespoke coaching, and training agency, based in Canada. Her mission is to listen, train and coach people in discovering and working out those skills that they need to boost, when and for what they need them. She coaches practical techniques and routines for people to be able to then-coach themselves, and provides a safe space for conversation. Roxana is a TEDx speaker, personal skills coach, and trainer, she holds a certificate and diploma in Learning & Development and a certificate in Human Resources from the Chartered Institute for Personnel and Development in the UK. She has extensive experience in designing and delivering what she calls ‘personal skills courses’ (instead of ‘soft’ skills courses, because these skills are essential in today’s environment), with a focus on communication, feedback, presentation, public speaking, team and self-management, team building, leadership.