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Having Courageous Conversations
In this webinar, we’ll start by looking at the situations that most challenge attendees are having courageous conversations. We will then look at the role emotional intelligence plays in handling these types of conversations. Other topics covered include:Areas CoveredPrinciples for delivering tough messages Principles for receiving tough messagesGuidelines for where to have tough conversations A four-part s..
Hazard Communication
It is necessary to ensure that the hazards of all chemicals produced or imported are transmitted to employers and employees. The transmittal of information is to be accomplished by means of comprehensive hazard communication programs, which are to include container labeling and other forms of warning, safety data sheets, and employee training. This occupational safety and health standard is intended to addr..
Healthcare Data Analytics: Methods of Matching Scarce Resources with Uncertain Patient Demand, Optimized Budgeted Nursing Staffing with Random Patient Demand
Because of the inevitable variability of the patient census (uncertainty), the planned (budgeted) staffing is usually: (i) either not enough to deliver proper quality of care or (ii) is excessive, resulting in idle time for some employees and/or pay under contractual obligation for the idle time.This webinar is providing a methodology called the ‘newsvendor’ framework ..
Healthy Conflicts - How to Respectfully and Successfully Handle Disagreements?
Conflict isn’t something that is bad, signals weakness or will inevitably end badly. On the contrary conflict is an opportunity to clear the air, express our differences, address our disagreements and find a path forward. If ignored or handled badly, conflict can devastate a colleague or client relationship or a team. If handled early and effectively, relationships and workplace culture will be enriched. Th..
HIPAA 2023 - Compliance Requirements, Do's and Don'ts
This 90-minute webinar will discuss how practice/business managers (or compliance offers) can get their HIPAA house in order before an audit.It will also address changes under the Omnibus Rule, new congressional mandates, and any other applicable updates for 2023 and beyond along with changes relating to Covid and Information Blocking under the Cures Act (do’s and don’ts).There are an enormous amount of iss..
HIPAA-HITECH: Where Are We Today And Where Are We Headed Tomorrow?
Getting to HIPAA compliance takes work, but work of a careful, thoughtful type. Instead of using an “all or nothing” shotgun approach, focusing effort in specific ways, making changes that are “evolutionary, not revolutionary”, and really knowing what constitutes HIPAA compliance is the best way to attain it. In some ways, it is similar to any compliance effort, while in other ways it is quite different. Th..
Hiring and Retaining in this Crazy Economy
Don has delivered this presentation to dozens of CEO and HR groups in the past few months. Employers are faced with The Great Resignation and The Great Quit, placing their companies and existing employees under enormous pressures. Since hiring and retention are closely related challenges, they are addressed together in this fast-moving presentation. Areas Covered How to decide who to hireEmployee referrals ..
Holding Remote Employees Accountable from a Distance - Out of Sight Out of Mind
Whether you’re a first-time manager or a seasoned manager, holding people accountable can be frustrating and bring out the worst of emotions and more so when employees are remotely working.Accountability, done effectively, is a skill you can develop just like any other skill, and while it is not a difficult skill to acquire and hone, it does require a high degree of conscious effort and even more challengin..
Hot Issues in Multi-State and Internet Sales Tax
Gain valuable insight into the complex issues of interstate sales and the obligations of out-of-state (foreign) sellers to collect the destination state’s taxes.Get up-to-date information about the retailing giants and their fights with the various states. Take a ring-side seat with an expert who will share the anticipated outcomes.Areas CoveredIn just ninety minutes you will gain the following insights:Wha..
How COVID has Reshaped the ADA, the FMLA and Worker's Compensation to Create a New Bermuda Triangle of Medical Leave Laws
This program will explore the complexities of the three primary medical leave laws, the ADA, FMLA and worker's compensation and how they have changed due to COVID. We will also explore recent changes that have occurred within various government agencies, including the department of labor and the EEOC, as well as judicial holding that have changed the face of how these laws work together. The best practices,..
How Leaders Improve Workplace Results: Do you have a Gap in Delegation and Accountability?
Are the people you delegate to missing deadlines? Do the people you delegate to fail to take responsibility? Are there no consequences if the task is not completed satisfactorily? If you have experienced any of these behaviors, sign up for this webinar and learn how to delegate with clarity, give responsibility plus authority and hold people accountable. Done correctly, delegating can be the man..
How Strategic Recognition Can Save Your Culture
Research shows that recognition boosts engagement and strengthens the connections needed to build and maintain a high-performing, inclusive workplace. Strategic recognition occurs when recognition is fully embedded in how leaders and teams live, model, and “do” recognition every day on the job. Creating an environment where employees feel valued and appreciated goes beyond simple “one and done" recognition ..
How to Address ISO's New Climate Change Requirements?
ISO 9001:2015's successor, and other ISO standards, will soon include clauses related to climate change. The good news is that, if your organization already has a process to address risks to continuity of operations, including risks associated with climate-driven weather events, it is probably doing most if not all of what it needs to do to meet the new requirements. It is however important to not divert su..
How To Analyze Financial Statements
How did your business unit perform last year? What’s the trend in your key business segments over the last three to five years? How can this information help you identify the key things you need to focus on in the upcoming year? Do you struggle with the language of business? How well do you understand terms like, Top Line Growth, Gross Margin, Gross Profit, Return on Capital, Liquidity, Financial Leverage, ..
How to be a Strategic Leader in 2023 : Planning and Decision Making in Today’s Environment
It's easy to become a victim of the "To-Do" list, crisis management, and reacting to the latest fire. Unfortunately, that approach seldom leads to sustainable success. Focus on driving your daily action through the power of your vision and mission, plan strategically, and focus on results to get the progress your organization demands. Plan for Success strategicallyTurn vision and mission into reality Engage..