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How to Manage Poor Performance
Managers are important people because they achieve their results through other people. This means they are responsible for the coordination of efforts throughout the organization. Without managers, our organizations would be chaotic places in which to work. They would, therefore, achieve very little.A key part of the job of the manager is to assess and redirect the performance of their staff member. Manager..
How to Navigate Political Speech in the Workplace
Political speech at work is creating more of a problem now than it did during the 2016 Presidential election!!! With the impeachment, divisive country, and upcoming 2022 midterm elections, it has escalated even more. A new survey has found that a significantly increased percentage of employees are feeling stressed and strained because of the political speech since the 2016 campaign! Employees are feeling mo..
How to Perform a Sound Credit Review With Limited Information
This webinar will cover the entire credit process from how to set up an account, how to decide what payment terms they should receive all the way to how best to collect from a delinquent account. The webinar outlines steps for the following processes:Credit application - what is needed in the body of your credit application so that your company is covered should there be a lawsuit, or the customer goes to c..
How to Properly Terminate an Employee and Avoid a Lawsuit
During this 60-minute program, will be discussing what it means to be an “at-will” employer, the history behind at-will employment, the exceptions to at-will employment, the increasing regulation on employers, as well as some very important cases that underlie the current framework of how employers employ people today. This webinar will describe the systems Every employer should have in place to track..
How to Rebuild American Manufacturing
Ms.Nash-Hoff’s presentation will cover how new trends and technologies are contributing to rebuilding American manufacturing and what government policies and legislation have benefited rebuilding American Manufacturing. She will discuss how the trend of returning manufacturing to America (reshoring) is increasing manufacturing output in the U.S. and how the increased desire of consumers to buy Made in..
How To Resolve Issues With An Elephant In The Room
If you are in a business environment, and/or have discussions with family and friends this webinar will assist you to calmly and effectively address the issue without an argument or hurt feelings. Research reveals that 56% of people bottle-up workplace, family and friends grievances for more than a year without addressing it. It is amazing the pain and frustration many people are willing to endure to avoid ..
How to Respond to An EEOC Charge and Win
Making the EEOC “go away” definitely is not something an HR professional or business should expect to do without solid training. This session provides you with that training. This is a must-have in 2023. David has handled these matters for 24 years and has developed a system that works. In this session, he will walk you through the steps you should take from the minute you receive the EEOC charge through th..
How to Strategically Address Systemic Racism, White Privilege, and Unconscious Bias in the Workplace: It’s About More Than Training and Policy
The summer of 2022 will be long ingrained into our social and individual consciousness due to COVID and the horrific murder of George Floyd, a black man. George’s murder by white police officers, captured on video for the world to see, sparked outrage around the globe. So what, you may be asking, does that have to do with the business world. Racial bias workshops just won’t do any more. Employers and busine..
How to Succeed as a New Manager Today: Mastering the Essentials and Avoiding Major Mistakes
The basics of good management are the same for first-line supervisors and CEOs. The successful approaches have a track record of success in the public, private, and nonprofit/NGO sectors. The first step is to understand the unique challenges new managers face, especially if you have been promoted from within the team and are now expected to lead your former peers. The first task is to build a strategic plan..
How to Turn Client Feedback into Your Secret Weapon?
Client feedback is a goldmine of information that, when used effectively, can lead to significant business improvements and stronger client relationships. In this session, Zani Barrish will guide you through the process of mastering the customer-feedback loop. You will discover how to collect, analyze, and act on feedback to drive innovation and business growth. By turning client feedback into your secret w..
How to Write and Manage a Change Control System
This webinar will help attendees understand the fundamental change control steps and processes. It will focus on change proposals, assessments, execution and final implementation. The importance of proper planning, critical thinking skills, and co-ordination of all change activities will also be discussed.Areas CoveredIdentify what constitutes a changeLearn how to properly categorize a changeDemonstrate how..
How to Write, Implement, and Maintain Your Credit Policy
Right or wrong, credit policy is the organization’s rule book for its credit risk management strategy, and it also reflects the organization’s credit culture. Both the market and the regulatory agencies expect the credit policy to be accurate, current, and succinct so that both line and credit have unambiguous and clear direction on how to identify, evaluate, underwrite, approve, book and monitor creditwort..
HR Metrics and Analytics 2024 - Update on Strategic Planning, Application Activities, and Operational Impact
HR metrics and analytics play a vital role in business management. Top management uses HR metrics and analytics as a crucial part of its strategic planning activities and, increasingly, uses HR metrics to make essential business decisions.Operational management relies on HR metrics to ascertain and handle vital operational and transactional issues. HR metrics give management the power to understand, anticip..
Human Resource Audits: How to Conduct a Practical Audit Without Overwhelm?
Any HR professional knows that a major part of their responsibility is keeping the company’s employment files organized for many legal reasons but also because it helps to keep your operations going smoothly. An externally-driven audit by a government agency could result in dire consequences including fines, citations, and shutdowns. Without a system or organizing files followed up by regular internal audit..
I Didn’t Know Excel Could Do That!
This Webinar describes, Keyboard Shortcuts: Learn and use keyboard shortcuts to perform common tasks quickly. For example, Ctrl+C for copy, Ctrl+V for paste, Ctrl+Z for undo, etc.Flash Fill: This feature helps you automatically fill values in a column based on patterns you establish. It's great for cleaning and formatting data quickly.AutoSum: Use the AutoSum function (Alt + =) to quickly sum a range o..